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“Second review of this hotel”
Review of Hotel Kilkenny

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Hotel Kilkenny
Ranked #3 of 18 Hotels in Kilkenny
Certificate of Excellence
Co. Westmeath
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Second review of this hotel”
Reviewed 9 February 2014

This is a great hotel - Met the same bunch of mates two years in a row here in Jan and we were as impressed as ever and considering a returen for a third time! We were on a ladiess weekend but I imagine a family is just as welcome! Clean, tidy but lovely cosy and comfy (except that insane clown pictur in the bar) great decor in the rooms, friendly well trained staff who can have a laugh, Lovely leisure centre etc.

Room Tip: I was on the groundfloor this time. Lovely room I just have a thing about ground floor view was nice...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcgivs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 19 February 2014
Dear Guest,
Thank you so much for taking the time to review us ..... we were delighted to welcome you back to us again this year. I will make sure to pass your kind comments onto the Team and we all look forward to welcoming you back again for your 3rd visit.
Kind regards.
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (303)
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English first
Level Contributor
3 reviews
Reviewed 4 February 2014 via mobile

Great hotel. 2nd time I've stayed here on business and just booked my 3rd for tonight rather than go in to Dublin.
Bar staff are very friendly as us the reception staff also. Nothing is too much trouble.
The only thing is that the gym could do with a bit of a refurb, old machines and a bit of a battered floor.
Other than that, great.

Definitely be back when we come to Ireland next.

Stayed February 2014, travelled on business
Helpful?
Thank Shazzey89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 5 February 2014
Dear Guest,
I am delighted you enjoyed your stay with us so much we won the battle with Dublin or Kilkenny !!. I will ensure that the club also get a copy of your review and your comments will be looked into straight away.
Thanks again and hopefully we shall see you again soon.
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway, Ireland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 February 2014

Went for a 2 night break to Hotel Kilkenny. Hotel was spotless and tastefully decorated inside. The place was buzzing all weekend with music in the bar each night. Service in the restaurant and bar was excellent. Staff very friendly and helpful. Our room was lovely and relaxing and warm. The facilities pool, sauna, jacuzzi were excellent and very clean. Would definately go back there again and would highly recommend it as a romantic/relaxing get away. Thanks again for a lovely weekend.

Room Tip: We had a deluxe room included in our special package. Very comfortable, spotless and quiet.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy186609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 5 February 2014
Dear Guest,
Its great to read your kind comments, we constantly strive to achieve great customer service and I can see on this occasion we achieved this. So thank you for posting your comments.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
2 reviews
Reviewed 3 February 2014

We had a wonderful weekend away, kids loved the kids club and pool. This is our 4th time to stay in the hotel and recommend it for couples, families, friends and people traveling on their own. Staff are very helpful and the manager in the restaurant is a true professional and very welcoming. We will be back again.

Room Tip: There is only one inter-connecting room, so book early! The bed room doors are not sound proof, so y...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aemkrobrien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 5 February 2014
Dear Guest,
Thank you for your great review, I am delighted the kids enjoyed their time with us. The interconnecting rooms are indeed in very high demand so we do recommend to everyone that they book them early. Its great to read that you have been with us 4 times - so thank you for your loyal support and I'm sure we shall see you again soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newbridge, Ireland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 February 2014 via mobile

Just back from a lovely weekend at the Hotel Kilkenny. Booked a package which included breakfast, dinner on one night and a spa treatment each. Found this to be very good value. The dinner was excellent 3 courses and plenty of choice. The spa treatments were also very enjoyable. Stayed in a deluxe room and would highly recommend the upgrade very spacious and nicely decorated. The hotel was very busy with lots of functions over the weekend but this did not impact our stay at all. Breakfast was very busy on the Sunday however there was a second room set up to accommodate the overflow. The leisure centre was also very well kept and we enjoyed all the facilities on offer. Overall I would highly recommend this hotel for anyone looking for a relaxing weekend away with easy access to kilkenny city.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fionaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 5 February 2014
Dear Guest,
I am delighted you enjoyed your time with us. I will also make sure that the Spa get a copy of your review. I hope to have the pleasure of welcoming you back to us again very soon.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 January 2014 via mobile

Just home from a 2 night stay here and had a brilliant time. The superior room was lovely, spacious and clean. The bar and restaurant food is delicious and good value.The staff at this hotel are so friendly, especially the waiter Jack in the restaurant, he is super friendly and very attentive. I would really recommend this hotel.

Stayed January 2014, travelled as a couple
Helpful?
Thank Mandy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 5 February 2014
Dear Guest,
Thank you for taking the time to review our Hotel. I will make sure Jack also gets a copy of your review. I am delighted you enjoyed your time with us.
Kind regards
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2014

lovely weekend away - two adults and two children
really good value
excellent food and service
staff very helpful
leisure centre fabulous
shops and bowling alley and ice skating and cinema very nearby

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Front Office Manager at Hotel Kilkenny, responded to this review, 22 January 2014
Dear Guest,
Thank you for your great feedback , I am delighted you enjoyed your stay with us. Hopefully you shall see you again very soon. Keep an eye out for our new packages over the coming days!
Alva Kenny
Front Office Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kilkenny

Property: Hotel Kilkenny
Address: College Road, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Kilkenny
#6 Business Hotel in Kilkenny
#7 Family Hotel in Kilkenny
#7 Romantic Hotel in Kilkenny
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Kilkenny 4*
Number of rooms: 138
Official Description (provided by the hotel):
The 4* Hotel Kilkenny with 138 bedrooms is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimming pool, superb gym, beauty lodge, onsite hair salon, in door golf swim analysis room and superb kids club. Live music three nights a week in Pure Bar. State of the art conference and wedding facilities. Free car park. ... more   less 
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Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn

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