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“Relaxing break away” 5 of 5 bubbles
Review of Hotel Kilkenny

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Hotel Kilkenny
Ranked #3 of 18 Hotels in Kilkenny
Certificate of Excellence
cork
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Relaxing break away”
5 of 5 bubbles Reviewed 17 June 2014

We stayed at Hotel Kilkenny right after the June Bank holiday weekend. The welcome we got on arrival was so warm. Our room was just super, real big, airy & spacious. We availed of their leisure facilities as the weather wasn't the best. And we had coffee downstairs by the leisure centre. It was all so relaxing, it was great. Just a point of note - Pity there was no body lotion in the rooms.

Room Tip: We had a deluxe room that was at the end of the corridor, so no noise at all.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank clare936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 20 June 2014
Dear Guest,

Thank you for taking the time to review your recent stay with us. I am delighted to read that you enjoyed your time with us and I hope to see you again in the future.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,804 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (294)
Date | Rating
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English first
Navan, Ireland
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

We stayed in this hotel for two nights during the Kilkenny Cat Laughs festival and had a really enjoyable stay. We had booked a double room but when we got there we actually had a huge room, with a double bed and two singles in it. The room was lovely and very clean. We ate several times in the bar and the food was really nice. We also had breakfast in the hotel which had a very good selection. We visited the spa and used the pool, jacuzzi, steam room and sauna, which were all clean and well kept. We were able to walk into the town in just a few of minutes. Overall we had a great time in the hotel and I would definitely recommend it.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank emalice9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

Thank you for taking the time to review your recent stay with us. I am delighted that you enjoyed your experience and I will pass your kind comments onto the rest of the team.
We look forward to welcoming you back in the near future.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

This is a very modern hotel in a quaint Irish town. Very comfortable with all the amenities and walking distance to historic Lilkenny Castle and the downtown core. One of the best breakfasts we had on our trip. Great value and spend the extra 20 euros to upgrade to the deluxe room, it is worth it

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MurrayC915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

Thank you so much for taking the time to post your comments on TripAdvisor. I am delighted you enjoyed your stay with us and I look forward to welcoming you back to us again very soon.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 8 June 2014 via mobile

Staff were all very friendly and helpful. Room was very well decorated, and very comfortable. There was a big wedding on the night we stayed however we didn't hear a thing! Only downside is the TV is quite small, as we were on the lower floor found a draft coming in the sliding door, and the next morning we were left waiting in the lobby to wye for breakfast, after 15 mins we weren't called so we just left. All in all, enjoyed our stay a lot.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank HazelD2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

Thank you so much for taking the time to post your comments on TripAdvisor. While I can see you had a few issues with some of your stay I can also see that you enjoyed your time with us. I am very sorry about the delays with breakfast - while we try and inform guests at every opportunity about breakfast times sometimes everyone arrives to the breakfast room at the one time and so there can be a short wait on these occasions. I will ensure that the relevant Heads of Departments are made aware of your comments. Thank you again.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
135 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed 8 June 2014

The hotel lobby is very nice, the staff friendly and the location is not bad - we walked into the town center (after getting a little lost). Although it was not a short walk, it was convenient not to have to drive in town and look for parking, which seemed to be at a premium.

The room was a big disappointment considering the price we paid for it, which seemed high for a room that didn't even include breakfast. Our room was very small and the bed was uncomfortable, and for that matter none of the furniture in the room was comfortable, The bathroom was awful - definitely in need of TLC. The hotel seems popular for families as there were lots of kids running around. Would not stay here again.

  • Stayed July 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 2Weevils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest

Many thanks for your review, I have discussed your comments with our team, and appreciate you bringing them to our attention and we are considering them all carefully.

Thanks again for your review and please don't hesitate to contact me directly should you wish to discuss.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
641 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 641 helpful votes
5 of 5 bubbles Reviewed 7 June 2014 via mobile

I'd Definitely come back here. Nice room, clean, powerful shower. Best part about the place tho is the leisure centre. Great to get to go for a swim after a long day of work crap and people abusing me. For €65 this place is a steal.

Stayed June 2014, travelled on business
Helpful?
2 Thank rockfist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

I am delighted you enjoyed your stay with us... thank you for the kind review. We look forward to welcoming you back to us again in the near future.

Kind regards,

Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Wexford, Ireland
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

1 nights B&B including breakfast. Room was very spacious and lovely. Receptionist Shannon was very helpful on all our queries particularly in recommending a delicious little tapas restaurant in the city centre. Totally enjoyed our stay, will certainly return.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nuals15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

I am delighted you enjoyed your stay with us... thank you for the kind review. I will make sure to pass your comments onto Shannon. We look forward to welcoming you back to us again in the near future.

Kind regards,

Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kilkenny

Property: Hotel Kilkenny
Address: College Road, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Kilkenny
#6 Business Hotel in Kilkenny
#7 Romantic Hotel in Kilkenny
#7 Family Hotel in Kilkenny
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Kilkenny 4*
Number of rooms: 138
Official Description (provided by the hotel):
The 4* Hotel Kilkenny with 138 bedrooms is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimming pool, superb gym, beauty lodge, onsite hair salon, in door golf swim analysis room and superb kids club. Live music three nights a week in Pure Bar. State of the art conference and wedding facilities. Free car park. ... more   less 
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Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn

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