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“Too hot.”
Review of Hotel Kilkenny

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Hotel Kilkenny
Ranked #5 of 18 Hotels in Kilkenny
Certificate of Excellence
Limerick, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Too hot.”
Reviewed 22 June 2014 via mobile

Too hot. Get some aircon in the bedrooms, i came here to sleep not bake! I'm not on the menu so you don't need to cook me! Hotel is lovely otherwise... Here for a wedding but seriously, too hot in the bedroom!

Stayed June 2014, travelled with friends
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 26 June 2014
Dear Guest,

Thank you for taking the time to review your recent stay with us. I am sorry to hear that the unusual high temperatures experienced throughout the country effected your stay with us, however we do provided fans on request for our rooms, which I am sure would have helped your comfort.
Hopefully we shall see you again soon.

Kind regards,

Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (307)
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Kilkenny
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 June 2014

I found the hotel and staff to be excellent in friendliness, cleanliness, and location, we enjoyed our stay very much and would certainly stay again along with recommend this hotel
I found the location to be great in relation to the town


  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 20 June 2014
Dear Guest,

Thank you for taking the time to review your recent stay with us. I will pass your kind comments onto the rest of the team here, who like myself look forward to welcoming you back again in the near future.

Kind regards,

Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Kerry, Ireland
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 17 June 2014 via mobile

Hotel Kilkenny is a very impressive four star hotel which met all of our expectations. The staff were very warm and welcoming. Beautiful large rooms, excellent leisure facilities and a very nice breakfast made our stay very enjoyable. We look forward to returning again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dancindan04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 20 June 2014
Dear Guest,

Thank you for your great review regarding your recent stay with us. It is always a pleasure to read such positive reviews. We look forward to welcoming you back soon.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cork
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 June 2014

We stayed at Hotel Kilkenny right after the June Bank holiday weekend. The welcome we got on arrival was so warm. Our room was just super, real big, airy & spacious. We availed of their leisure facilities as the weather wasn't the best. And we had coffee downstairs by the leisure centre. It was all so relaxing, it was great. Just a point of note - Pity there was no body lotion in the rooms.

Room Tip: We had a deluxe room that was at the end of the corridor, so no noise at all.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clare936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 20 June 2014
Dear Guest,

Thank you for taking the time to review your recent stay with us. I am delighted to read that you enjoyed your time with us and I hope to see you again in the future.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navan, Ireland
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 June 2014

We stayed in this hotel for two nights during the Kilkenny Cat Laughs festival and had a really enjoyable stay. We had booked a double room but when we got there we actually had a huge room, with a double bed and two singles in it. The room was lovely and very clean. We ate several times in the bar and the food was really nice. We also had breakfast in the hotel which had a very good selection. We visited the spa and used the pool, jacuzzi, steam room and sauna, which were all clean and well kept. We were able to walk into the town in just a few of minutes. Overall we had a great time in the hotel and I would definitely recommend it.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank emalice9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

Thank you for taking the time to review your recent stay with us. I am delighted that you enjoyed your experience and I will pass your kind comments onto the rest of the team.
We look forward to welcoming you back in the near future.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 16 June 2014

This is a very modern hotel in a quaint Irish town. Very comfortable with all the amenities and walking distance to historic Lilkenny Castle and the downtown core. One of the best breakfasts we had on our trip. Great value and spend the extra 20 euros to upgrade to the deluxe room, it is worth it

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MurrayC915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

Thank you so much for taking the time to post your comments on TripAdvisor. I am delighted you enjoyed your stay with us and I look forward to welcoming you back to us again very soon.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 June 2014 via mobile

Staff were all very friendly and helpful. Room was very well decorated, and very comfortable. There was a big wedding on the night we stayed however we didn't hear a thing! Only downside is the TV is quite small, as we were on the lower floor found a draft coming in the sliding door, and the next morning we were left waiting in the lobby to wye for breakfast, after 15 mins we weren't called so we just left. All in all, enjoyed our stay a lot.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank HazelD2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotekilkenny, Manager at Hotel Kilkenny, responded to this review, 17 June 2014
Dear Guest,

Thank you so much for taking the time to post your comments on TripAdvisor. While I can see you had a few issues with some of your stay I can also see that you enjoyed your time with us. I am very sorry about the delays with breakfast - while we try and inform guests at every opportunity about breakfast times sometimes everyone arrives to the breakfast room at the one time and so there can be a short wait on these occasions. I will ensure that the relevant Heads of Departments are made aware of your comments. Thank you again.

Kind regards
Richard Carty
Deputy General Manager
_________________________________________________________________________
We employ a team of 150 dedicated people who are focused on delivering great customer service. We actively seek and welcome genuine, constructive feedback as this is what we use to ensure our service and standards constantly improve through our customer care and service review programs. Each member of our Team is aware off all genuine posts on TripAdvisor and we are proud to say that we do not in any way advocate or engage in posting fake reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kilkenny

Property: Hotel Kilkenny
Address: College Road, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Kilkenny
#6 Business Hotel in Kilkenny
#7 Romantic Hotel in Kilkenny
#7 Family Hotel in Kilkenny
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Kilkenny 4*
Number of rooms: 138
Official Description (provided by the hotel):
The 4* Hotel Kilkenny with 138 bedrooms is less than 10 min walk from the City Centre. Free ultrafast wireless broadband in public spaces. Facilities include: 20m swimming pool, superb gym, beauty lodge, onsite hair salon, in door golf swim analysis room and superb kids club. Live music three nights a week in Pure Bar. State of the art conference and wedding facilities. Free car park. ... more   less 
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Also Known As:
Quality Inn Kilkenny
Kilkenny Quality Inn

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