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“Always perfect”
Review of Newpark Hotel

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Newpark Hotel
Ranked #3 of 18 Hotels in Kilkenny
Certificate of Excellence
Dublin, Ireland
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Always perfect”
Reviewed 23 January 2013

Staff are always friendly and willing to help in anyway. Superior rooms are just beautiful. So cosy and clean. Room service is prompt and friendly. Have stayed here a few times and its is consistantly high quality. Twice there were weddings on during my stay and there was a great atmosphere in the hotel

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank Aoife H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Newpark Hotel, responded to this review, 24 January 2013
Dear Dublin_Aoife,

Thank you for wonderful feedback and for choosing to stay at The Newpark Hotel.

I’m delighted that your experience and stay with us was an enjoyable one and that you had an opportunity to enjoy all of the wonderful facilities available to guests here at The Newpark.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (308)
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English first
Dublin, Ireland
Level 6 Contributor
159 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 20 January 2013

My husband and I along with our two young children stayed for one night on Saturday 19th Jan, 2013 and would highly recommend this hotel. My husband had a meeting in Kilkenny on the Saturday afternoon and we decided to stay at the Newpark based on other Tripadvisor reviews.

We had a nice family room, access to the pool and a delicious dinner in the bar/bistro in the evening. Breakfast was equally as high standard and the staff could not have been more helpful. They were very accommodating of any requests/menu substitutions for the children and were very friendly. We look forward to returning again for a longer stay.

Room Tip: Ask for a higher numbered room as the 00/01/02 rooms are right by the stairs/lift which I would imag...
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  • Stayed January 2013, travelled with family
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    • Cleanliness
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Helpful?
Thank eaka2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Newpark Hotel, responded to this review, 24 January 2013
Dear eaka2007

Thank you for wonderful feedback and for choosing to stay at The Newpark Hotel.

I’m delighted that your experience and stay with us was an enjoyable one and that you had an opportunity to enjoy all of the wonderful facilities available to families here at The Newpark.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards,

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
117 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 12 January 2013 via mobile

Had a superb Christmas break in the Newpark. We opened our bedroom door to find a Christmas tree lit up in our room. What a fabulous touch. Loved it all & such great staff. It's a superb hotel for families but has class, quality & comfort other family hotels don't have. This was our fourth stay & it gets better every time.

  • Stayed December 2012
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Helpful?
Thank Rox09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Newpark Hotel, responded to this review, 14 January 2013
Dear Rox09

Thank you for continuing to choose the Newpark as your prefferred hotel when visiting Kilkenny city and for your wonderful feedback.

I’m delighted that your experience and stay with us was an enjoyable one and that you especially liked your Chirstmas tree.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 12 January 2013

I stayed in this hotel for two nites, I thought it was a very nice hotel the staff on the other hand were not very nice. When I checked in and went to my room I was shocked to walk in and find sumone else in it, when I went to sort it out the receptionist was'nt a bit nice. On the day of my departure I settled my bill for room service. A couple of days later I receive a bill from the hotel stating that I ate a few times and that I owed them money which in fact I hadn't even checked in to the hotel on these dates they had billed me for. I rang the hotel and explained and they didnt even hve the decency to appologise. I would under no circumstances stay in this hotel again.

  • Stayed January 2013
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Helpful?
Thank kcgw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Newpark Hotel, responded to this review, 14 January 2013
Dear Kcgw,

Thank you for choosing the Newpark during your recent visit to Kilkenny City.

I’m delighted that overall you enjoyed the facilities available to you here at the hotel. However I was disappointed to read your comments in relation to your stay and billing errors.

I would be delighted to discuss your feedback in persons at a time suitable to you. My contact details are listed below and I look forward to hearing from you.

Kind Regards

Mark Dunne
General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sligo, Ireland
1 review
Reviewed 10 January 2013

Have just spent 3nts here with my wife,and we were both very pleased with hotel,and staff.They were all very friendly and helpfull,from check in,to bar staff,waitress,and night porters,they could not do enough for us.We stayed in room 333,and it was clean and quite,and the bathroom is quite modern with a fab shower.(no shower caps)but rang reception and they had some sent to our room withen a few min.Would defenitely stay there again if we return to Kilkenny.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Balymote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Newpark Hotel, responded to this review, 11 January 2013
Dear Ballymote,

Thank you for wonderful feedback and for choosing to stay at The Newpark Hotel.

I’m delighted that your experience and stay with us was an enjoyable one and that you had an opportunity to enjoy all of the wonderful facilities available to guests here at The Newpark.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delvin, Ireland
Level 5 Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 January 2013

Have been visiting this hotel for years and it keeps is standards very high. Great value for money we stayed last week for one night two adults and two children. Room spacious and spotless very well decorated, great sleep beds very comfortable. It was busy with familys like ourselfs but the service was excellent and very warm. Went to the swimming pool after breakfast where the boys had great fun and water was lovely and warm.Breakfast is super with a great selection of hot and cold foods nothing missing in our books. Will be back again.

  • Stayed January 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Pier19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Newpark Hotel, responded to this review, 11 January 2013
Dear Pier19,

Thank you for wonderful feedback and for continually choosing to stay at The Newpark Hotel.

I’m delighted that you and your family enjoyed your return stay with us and I look forward to welcoming you on your next stay with us.

I look forward to hearing from you.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 January 2013

Spent 3 nights with the family - Staff so relaxed and in control. Very helpful and so friendly. GReat facilities. Family room was nice and comfortable and bathroom very swish. Pool good, out door pool very nice indeed. Food v-good and kids club was a real winner. First time my boys went to one - must say the staff made it very welcoming and easy for them both, Nice one. Really enjoyed the three hours break away from them ! Great Value for such a fancy hotel. We will definitely be back there during the summer

Room Tip: Families - go for the room with the sofa. Well worth the extra few euro. When the kids land in on to...
See more room tips
  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dermot s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark D, General Manager at Newpark Hotel, responded to this review, 11 January 2013
Dear Dermots,

Thank you for wonderful feedback and for choosing The Newpark Hotel for your family break this winter.

I’m delighted that you and your entire family had such an enjoyable stay with us. I have shared your kind comments with the team here at the hotel as I know they are extremely proud to have made your time with us so memorable.

Please don’t hesitate in contacting me personally before your next visit to the Newpark Hotel as I would be delighted to personally extend some of the Newpark's renowned hospitality.

I look forward to hearing from you and hopefully wlecoming you back in summer 2013.

Kind Regards

Mark Dunne

General Manager
The Newpark Hotel
Castlecomer Road
Kilkenny

Tel: 056 776 0500

Mailto:mark.dunne@newparkhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Newpark Hotel

Property: Newpark Hotel
Address: Castlecomer Road, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kilkenny
#1 Spa Hotel in Kilkenny
#2 Family Hotel in Kilkenny
#3 Luxury Hotel in Kilkenny
#5 Romantic Hotel in Kilkenny
Price Range (Based on Average Rates): £
Hotel Class:4 star — Newpark Hotel 4*
Number of rooms: 129
Official Description (provided by the hotel):
Set amind 20 acres of parkland yet only a short stroll from the the historic city with its rambling streets and beautiful castle. State of the art conference and event facilities with wonderful gardens and natural day light. Scrumptious dining in Gullivers restaurant and delicious bar food in the popular Scotts Bar. Step inside our Escape Health club and spa which is sanctuary of pure indulgence, where time is left at the door of the Aveda health club and spa. ... more   less 
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Also Known As:
Newpark Hotel Kilkenny

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