this was the 7th time we have stayed in zuni, but will be our last. we love kilkenny, and the hotel is in a nice location, but over the past few years the quality has really slipped. the room was really stuffy, with constant tapping throughout the night coming from heating or some system. we have two young kids and a night away on our own is a rare treat, but got no sleep whatsoever. in the morning an aircon fan outside our window kicked in and whatever hope we had of a lie in was ruined. i mentioned it when checking out but got no sut out of the guy at the desk, and i was made feel as thiugh i was making it up. having read some other reviews i can see i wasnt the only one to have experienced very similar problems. it is not cheap, and for the kind of money you are being charged here i would expect much much better in terms of comfort, quality and customer service. i will be staying elsewhere next time we get to kilkenny
- Official Description (provided by the hotel):
- Free On-Site Parking Free Wi-FiCity Centre ... more less
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- Also Known As:
- Zuni Hotel Kilkenny