For the prices that are charged, I was a little disappointed in this hotel. It is far from being a budget option and I expected more in terms of the room and service for the amount paid
I found that the front desk staff were not particularly welcoming or helpful, but the staff in the restaurant and bar were friendly and efficient. Our room probably looked very trendy when the hotel opened, but at this stage it could do with being redecorated. Some of the red paint had chipped off the walls, the dark furniture was stained with cup marks and the black carpet had definitely seen better days. However, the bed and pillows were extremely comfortable and we both slept very well – despite some noise from the fans.
The biggest disappointment was the bathroom. For somewhere that presents itself as a designer boutique hotel, I was very surprised to find that it resembled my idea of a bathroom from a horrible dingy bedsit. The tiles were cracked, the wood panelling that fronted the bath was rotten, and the power shower (although good in itself) was too much for the shower door, with the result that there was a flood all over the floor every time we used it.
Our package included dinner in the hotel one evening, and I must say that this was the highlight. The food was excellent and it was a very enjoyable evening. All in all a mixed experience – it was somewhat frustrating as we could see that the hotel was obviously once fantastic. I think I would try to stay somewhere else if I was in Kilkenny again, but I would definitely return for the restaurant.
- Official Description (provided by the hotel):
- Free On-Site Parking Free Wi-FiCity Centre ... more less
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- Also Known As:
- Zuni Hotel Kilkenny