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“River court kilkenny”

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Kilkenny River Court Hotel
Ranked #9 of 18 Hotels in Kilkenny
Certificate of Excellence
Meath
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“River court kilkenny”
Reviewed 9 August 2013

Stayed in the river court for three nights recently was a great experience lovely and helpful staff had a slight problem on arrival that was quickly ironed out by Declan the manager and he personally made sure the rest of our stay was perfect thanks Declan.will be returning next month and bringing some friends with us I would definitely recommend this hotel lovely bar,restaurant food excellent, great hearty breakfast buffet,spotless comfortable rooms,great location see you guys soon

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (400)
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English first
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 August 2013 via mobile

The service is very poor waitress was slow and oblivious to customers .The family at the table next to us ended up having a good laugh with us as we tried to get the waitresses attention..great location but that's about all.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kaikai5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
edgware
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2013

Had a lovely 3 day stay at this hotel. Rooms are very clean and well maintained.
Would have been good to have A/C as it was very warm but I understand its not required very much in Ireland!!!!
The terrace bar is lovely and we made good use of it especially when there was a bbq and dj on the Saturday night - burger was yummy.
I only have one negative and that is the queue for the food bar - its horrendous - why you cannot simply put in an order and go and sit down I don't understand - it happens in every other bar or hotel. I spent nearly 25 minutes standing to order and get a sandwich - not good :(
Location is really good and picturesque.
Staff are very friendly and helpful and I would like to just put in a word for the ladies that were on housekeeping who were very friendly and did a great job.

  • Stayed July 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank EdgwareSheila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, 9 August 2013
Dear Guest,
Thank you for taking the time to post your review of The Kilkenny River Court Hotel on TripAdvisor. I am delighted to read that you had a lovely 3 day stay with us. It is always wonderful and encouraging to receive such positive feedback.

It has certainly been a great summer here in Kilkenny and unfortunately our rooms like the majority of hotels in our area were not built with air conditioning, however the hotel has just installed new awnings in the Terrace and over the winter months we will look at how else we can increase guest comfort during a heatwave.

We are very grateful to have such a dedicated and hardworking team environment at this property and I'm thrilled you have been witness to the many benefits this gives to our guest's experience I will be sure to pass on your comments to housekeeping.

I was particularly pleased to read how much you liked the Terrace and in particular the burger.
However most disappointed to learn that your experience in ordering a sandwich at the bar was not good. We do offer table service however there has been occasion where it was not possible in particular at concert weekends. Your constructive observations have been the subject of a meeting with our Senior Management, as I most certainly cannot condone any deviation from the high standards that the Kilkenny River Court Hotel.

I sincerely hope the you will return to the hotel for another visit in the not too distant future
Warmest Regards,
Declan Moriarty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tipperary
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2013

Firstly an excellent location with beautiful views of the castle very close to the town center. Food and facilities here are lovely and what you'd expect from the prices paid.

My major gripe here though is the service given by the bar staff especially. I found the head bar person in particular very difficult to deal with and unfriendly towards myself and those in my company. He was snappy and short when asking for my order and repeatedly rolled his his when i asked for a clean glass with each round. In the end we stopped going into the bat and instead went to near by local bars.

A spoiler for what was other wise an excellent experience.

  • Stayed May 2013, travelled on business
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Helpful?
1 Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
2 reviews
Reviewed 5 August 2013

stayed here for the Bruce concert and was so impressed, declan and his team are amazing, go out of their way to help you as much as possible, rooms are fantastic, clean and contemporary just what we were looking for. Cant wait to visit the river court again

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rebecca h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, 7 August 2013
Dear Rebecca,

Thank you for your 'top marks' review on trip advisor which we are delighted to receive.
I am very grateful to have such a dedicated and hardworking team at the hotel which property and I'm thrilled you have been witness to the many benefits this gives to our guest's experience.
For your next Kilkenny stay, please, contact us directly.

Warmest Regards,
Declan Moriarty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2013

We stayed there for one night to visit the lovely city of Kilkenny. This hotel's location is perfect, walking distance from anything, including the castle. They offer a nice terrasse.

The room we had was clean but very small. However, the hotel is surrounded by the most brightest light spots to illuminate the building at night. Even with the curtains closed, they had us feeling it was daytime all night long.

Adding the huge party right below us that went on until 2am, it wasn't the greatest experience. We saw the party getting on in the ballroom at around 9pm and we kindly asked the desk manager when they expect it to end. They told us around 11pm

At 1am I called the reception asking why it didn't end at 11pm and they told us that it indeed ended at 11pm but only to be replaced by a new party with a DJ (and his billion giga watt sound system). Duh. No rooms were still availabe at this time so we had to stay put.

To be fair, I met the manager in the morning and he was extremely nice. They refunded the room and apologized.

Breakfast was sub-par.

Room Tip: Get a room on the 2nd floor
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nickmoisan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 August 2013

We got married here some years ago. My family have stayed here many times since and the hotel is still as good. For anyone considering a wedding at the venue, do not hesitate. They catered for 200 people at my wedding, and the food was consiostently spectacular and commeneted on to be so by all guests. I asked to use my own favouraite wines, and they allowed me to do so for a very reasonable fee.

The suites are nicely designed and roomy, and the hotel is located very centrally with a great pub (generally with live Irish music and a great pint of Guiness) a very short walk from the Hotel.

Top Tip - Don't go swimming in the river next to the hotel at 3am if you are getting married in the morning

  • Stayed January 2013, travelled with family
    • Value
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Helpful?
Thank l r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeclanMoriarty, General Manager at Kilkenny River Court Hotel, responded to this review, 7 August 2013
Dear Guest
It was a pleasure to welcome you for your recent stay at Kilkenny River Court Hotel and thank you so much for your wonderful review and recommendation.

We are delighted to hear you are so impressed with every aspect of the Hotel and that you had such a great overall wedding experience. Our mission as always is to cater for your wedding day and make it, just like our Hotel, both unique and memorable. Your Kind compliments are very encouraging for the entire team and are genuinely appreciated.

I hope to welcome you back again to the Kilkenny River Court Hotel in the not too distant future.
Warmest Regards,
Declan Moriarty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kilkenny River Court Hotel

Property: Kilkenny River Court Hotel
Address: The Bridge | John Street, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 18 Hotels in Kilkenny
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kilkenny River Court Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Award winning Kilkenny River Court Hotel, superbly located on the bank of the River Nore in the heart of the medieval city of Kilkenny. Nestled in a private courtyard, secluded from the bustling and winding city streets, the Hotel is overlooked by Kilkenny's majestic 12th century castle. On arrival you will feel a sense of belonging as our experienced team welcomes you to Kilkenny's finest four star hotel. The Hotel is the ideal setting for corporate events, weddings or special family events. Our prime city centre location also includes ample secure on site parking facilities. Dining outlets at the Hotel include the AA Rosette winning Riverside Restaurant and Terrace Kitchen at the Riverview Bar complete with its own 'al fresco' terrace dining experience. ... more   less 
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