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“Lovely food, generous helpings”
Review of Lemongrass

Lemongrass
Ranked #36 of 242 Restaurants in Kilkenny
Cuisines: Asian
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 1 August 2012

Located on the banks of the River Nore, this lovely Oriental restaurant offers wonderful food with generous helpings. A varied menu to suit all tastes, with friendly staff and nice atmosphere. Well worth a visit.

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1  Thank donoconnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 - 207 of 211 reviews

Reviewed 29 July 2012

Recently had a meal here for a large group of girls, after the initial hiccup, when are table had been mistakenly cancelled, the staff were very helpful.

Food was delightful very ight and not at all greasy, decor in the restaurant is simple yet wonderful.
Tables are not too close together, so you're not listening to others converstion.

Meal was reasonably priced, and as group we will all be returning.

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Thank cookie1911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

I have to say my two experiences so far at Lemongrass in Kilkenny couldn't be in more stark contrast to the previous reviewer. I found the staff friendly and attentive, refilling our water jug numerous times without having to ask. The food was fresh, tasty and reasonably priced. I love the interior of the restaurant as the booths are great for a family get-together but it's also got a nice atmosphere for a more romantic meal. Thai food in Kilkenny needed another member of the family and Lemongrass is a welcome addition.

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Thank solas27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

As a regular visitors to the Carlow restaurant my Girlfriend and I were delighted to see Lemongrass opening in Kilkenny. We have dined twice now in the Kilkenny restaurant and simply will not be returning. On our first visit we found the service slow, restaurant cold and the food not up to usual Carlow standard, combine this with not been able to pay by card we were not happy.
We did however put this down to the restaurant simply finding its feet and decided we would give it another chance. We returned last Sunday having spent most of the day looking forward to our afternoon treat, we were in retrospect setting ourselves up for a fall !
The waiter did not appear to know the dishes having to consult with someone about every questions asked, after making our order I noted our food was served almost instantly (never a good sign), I had been served the wrong dish and my girlfriend's main course really was a starter. After a 5 minute wait to get the attention of a member of staff I finally caught the attention of the manager. She took my dish from me to enquire with the kitchen without any apology, surely not the level of service one would expect from a top class restaurant. She then returned asking me if I was sure I had ordered what I had told her. Finally 10 minutes later she arrived back with my original order. She simply dropped the dish in front of me and walked away with a very unpleasant manner. A few minutes later I finally managed to catch another waitress's attention to ask for cutlery and a napkin. I had been brought my original order 20 minutes after ordering with not so much as cutlery. My partners dish had now gone stone cold as she waited for me with absolutely no offer to heat her meal at any stage from any member of staff. When I asked for the bill expecting an apology of sorts for the poor service I was again left without explanation or apology.

When my girlfiend and I dine out we expect a reasonable level of service with attention to detail. I am afraid the Lemongrass Kilkenny offers none of these. As there was roughly 12 poeple dining in the restaurant at the time I would hate to endure the experience when the staff were actually busy. The saying "You get the service you pay for " simply does not apply here, as the main course dished ordered were E22 each I am sorry to say that I possibly would have got better value for money in Supermac's.

A very disappointing experience as previously I could not fault the Carlow restaurant in any way and love their menu.

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1  Thank michael k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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