After a number of very frustrating phone calls with the reservatons dept. of the Lyrath Hotel, we felt misled and ripped off before ever checking in.
The overall experience on arrival was disappointing: long queues to a poorly staffed and ill mannered check-in desk. A standard room, with conventional requirements ... Nothing special, a strange smell emanating from the corridor once you disembarked the elevator, food was of an average quality as was breakfast the following morning, and more 'drama' the following morning at the check out desk whereby some residents felt they were being over charged and the wait was endless.
Not a pleasant experience from the offset, not what one would expect from a 5* hotel.
I definitely would not recommend this hotel. Management needs to look closely at their interpersonal skills and management capability .
- Official Description (provided by the hotel):
- Situated on 170 acres of parkland, Lyrath Estate Hotel is only 5 minutes from Kilkenny City. It offers luxurious air-conditioned rooms, an award winning spa, an outdoor infinity pool, and a selection of bars and restaurants. Guests can enjoy a peaceful night's sleep at Lyrath Estate Hotel as rooms are soundproofed with each having beautiful views overlooking the estate with not a car in sight. Each guest bedroom includes complimentary Wi-Fi and a 43 inch flat screen television. The Oasis Health Club boasts a gym, steam room, swimming pool and Jacuzzi. The Oasis Spa offers a thermal suite, sauna and steam room with a range of indulgent treatments, with advance booking recommended. Contemporary Irish cuisine is on the menu at La Perla restaurant using the finest local ingredients. Tupper's is a traditional Irish bar located at the heart of the hotel where you can enjoy a quiet drink & delicious bar food. Yindee's serves authentic oriental food whilst there is a range of beverages available at the sophisticated X Bar. ... more less
- Reservation Options:
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- Also Known As:
- Lyrath Estate Hotel, Spa And Convention Centre
- Lyrath Estate Hotel, Spa & Convention Centre Hotel Kilkenny
- Lyrath Hotel Kilkenny
- Lyrath Estate Kilkenny
- Lyrath Estate Hotel Convention Centre