We had a truly horrible stay and would recommend that people avoid this hotel. Our double room itself was pretty standard with a small tv. It was at the back of the hotel and there was a loud noise from about 1am, possibly due to climate control machine, or fans outside, and this kept us awake for about 2 hours. We called downstairs and the porter on duty could not detect where it was coming from.
The receptionist we dealt with was passive aggressive from the moment we checked in and later in the evening, in a rude manner pointed at, and told my boyfriend not to eat pizza in the foyer, even though he had only just sat down to wait for me to come back from the car and had no intention to eat it there! He had merely opened the pizza box to look inside and see its contents. She was friendly to the pizza delivery driver so it is hard to know why she would not be the same with guests actually staying there! We will never return and they lost a lot of potential repeat business from us.
We called the manager the next day and he promised us a callback, saying this was not characteristic of this particular receptionist, but despite phoning again, he never returned the call.
There are other options in Kilkenny and Carlow at the same price and of a better standard so don't waste your money here.
- Official Description (provided by the hotel):
- Aspect Hotel Kilkenny is a great value hotel in the wonderful medieval city. Here, you will find contemporary style accommodation, with a warm friendly Irish welcome. The guest rooms offer spacious accommodation with ultra comfortable hypnos beds. The rooms contain everything you would want such as ironing board, tea & coffee stations, high standard of decor, safe and more. Rueben's restaurant serves a selection of tasty snacks and meals locally renowned and you can enjoy a full bar service. The hotel has FREE car parking and FREE wireless internet access. Centrally located just 15 minutes walk the city centre yet away from the street noise by night. ... more less
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- Also Known As:
- Days Inn Kilkenny
- Days Hotel Kilkenny
- Kilkenny Days Inn