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“Lovely comfortable hotel in a great location”
Review of Pembroke Kilkenny

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Pembroke Kilkenny
Ranked #2 of 18 Hotels in Kilkenny
Certificate of Excellence
efay
Level Contributor
148 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Lovely comfortable hotel in a great location”
Reviewed 10 August 2014

Stayed here with friends - we booked a triple room and we were very pleased with it. Often triple rooms are a bit squashed but this was a very good size, three single beds with space between each. The room also had a good size wardrobe and a big bathroom. Everything was clean and nicely decorated. Staff were very friendly. The free car park across the road was a bonus considering the traffic in Kilkenny, and the location was great, right in the city centre. Breakfast was great, with lots of options. Our only issue was that the much-advertised leisure centre is actually a 20 minute walk away, which meant that despite our plans it actually was too far away to comfortably use. We felt this should have been made clearer on the website. Overall though, a very nice hotel.

Room Tip: Ask for a room overlooking the castle.
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  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank efay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014 via mobile

I stayed here with my cousin for a girls night up in Kilkenny! The staff were so friendly and as soon as we entered the hotel we were greeted with a warm smile! Our room was stunning! With a beautiful view of the castle! When we got ourselves ready we went to the bar to start the night off with a delicious cocktail where the staff couldn't of been nicer!
In the morning we went for breakfast and it was delicious, we were spoilt for choice! I won't be looking further than this hotel on my next visit to Kilkenny :-)

Stayed August 2014, travelled with friends
Helpful?
2 Thank Aoife M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul_Broderick, General Manager at Pembroke Kilkenny, responded to this review, 8 August 2014
Hi Aoife

Thank you for such a positive review.

We look forward to welcoming you back.

Best wishes,

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 3 August 2014

We had a one night stay here and loved Kilkenny. The city itself had a warm feel with plenty to do. The Pembroke hotel however was, in our view, nothing special. Centrally located but a fairly ordinary breakfast and the rooms were clean but our room faced the main road and was noisy and had poor lighting. There were no overhead lights in the ceiling and there was only one bedside lamp (on one side of the bed). As a consequence the room was quite dark after sunset.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Trampers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul_Broderick, General Manager at Pembroke Kilkenny, responded to this review, 8 August 2014
Dear Guest

We are always working on improvements and only this week have started an entirely different breakfast offer and we are in the middle of changing our bedroom lighting, so I am sorry that you got an incomplete room. The street is usually very quiet as we are 100M away from the busy nightlife, however, we are city centre, so there can be noise on occasion, for the few rooms we have at the front.

I am confident that with our improvements and a quite night that you would have a much better experience and would be delighted, if you contacted me to assist with another visit.

warm regards,

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2014 via mobile

Fab hotel ,central to everywhere, very friendly staff and room was beautiful. Breakfast was of a very high standard, really could not fault this hotel we would def stay here again if coming to Kilkenny city .

Stayed August 2014, travelled as a couple
Helpful?
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul_Broderick, General Manager at Pembroke Kilkenny, responded to this review, 14 November 2014
Dear Guest

Thank you for such a review.

Delighted you enjoyed your stay at our Hotel, and we look forward to seeing you again

Warm Regards

Paul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
1,049 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 1,820 helpful votes
Reviewed 2 August 2014

The 5-story Pembroke has modern facilities, restaurant, bar and a lounge. Beyond the king size bed, chic bathroom accoutrements, and spacious room, the a/c is exceptionally quiet, making for excellent sleep quality. The breakfast buffet is phenomenal, and endless coffee served by friendly staff. As for location, Kilkenny Castle (in Gaelic, Caisleán Chill Chainnigh) is a block away.

The personal touch, though, is what earns Pembroke my top hotel pick in Ireland. The day after arrival and on a tour group excursion, I was knocked over by a dog and injured my back. Spending the night in hospital, I didn’t have much time to enjoy that aspect of the tour. Management at Pembroke, however, kept my room available, not knowing when I would be discharged. They kept luggage locked in the room, and when I was discharged from hospital, everything was as I left it. The tour group moved on without me, and Pembroke charged the seriously discounted tour rate, for which I’ll be reimbursed. The staff members were genuinely concerned about my wellbeing, did all they could to accommodate my needs, and made me to feel welcome. This is something I don’t believe hotel staff would have done in the States. Thank you, everyone, at Pembroke for your caring and generosity.

Room Tip: Rooms away from the street are quieter.
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank DeanMurphy2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, PA
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 August 2014

Was not sure what to expect because booked from the review from Tripadvisor. The hotel lobby is beautiful and there was plenty of parking. Our room was on the first floor and very clean. Breakfast was included with our stay and it was delicious. The staff was very friendly and professional

Room Tip: Request a room from the 2nd floor and above. First floor was a little noisy
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Pattiwithani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Willow Street, Pennsylvania
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 August 2014

An excellent hotel with all the features you want! Great location near center of action. Quiet street. Very friendly staff at desk and in bar/restaurant. Restaurant is excellent: great fish & chips, chicken supreme, and grilled salmon. Excellent place to stay and eat.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank EdwardBonekemper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pembroke Kilkenny

Property: Pembroke Kilkenny
Address: The Pembroke Hotel 11 Patrick Street, Kilkenny, Ireland
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kilkenny
#2 Business Hotel in Kilkenny
#2 Luxury Hotel in Kilkenny
#4 Family Hotel in Kilkenny
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Pembroke Kilkenny 4*
Number of rooms: 74
Official Description (provided by the hotel):
Pembroke Kilkenny is a 4 star boutique hotel in the heart of Kilkenny City. Acting as a gateway to Ireland’s Ancient East, Kilkenny is a wonderful city buzzing with history and culture. You will find us on Kilkenny’s most exclusive street, right in the centre of the city. Offering spacious 4 star rooms in Ireland, and a peaceful charm throughout, Pembroke Kilkenny is a welcoming hotel and events venue with a comfortable ambience and friendly team that puts your needs first. Our hotel is near Kilkenny Castle, Butler House, and the Kilkenny Design Centre so you will never be short of things to do. On top of all of that, Pembroke Kilkenny is also just a few minutes from the main High Street - prime location without the noise! Pull up a chair and join us for a hearty meal, morning coffee, brunch, lunch, afternoon, dinner or evening drinks at Statham’s Bar & Restaurant. With traditional hospitality and a relaxed atmosphere, Statham’s is a great place to wine, dine, and unwind. It is also a fantastic private events venue in Kilkenny perfect for celebrations with family and friends. We have live music to entertain our guests every weekend. Pembroke Kilkenny is also home to Mint, our very own medispa. Whether you want a quick file and polish, laser treatments, skincare, or just a spot of pampering with a massage, facial, body treatment, and signature packages, we have just the thing for you. 11 Patrick Street is home to our Kilkenny corporate and conference facilities, featuring state-of-the-art equipment and high standards of personal service. Bespoke corporate packages and services are available. ... more   less 
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Also Known As:
Pembroke Hotel Kilkenny

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