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“Absolutely Brilliant Would Recommend very highly”
Review of Pembroke Kilkenny

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Pembroke Kilkenny
Ranked #1 of 19 Hotels in Kilkenny
Certificate of Excellence
Reviewed 23 February 2010

We stayed for a two night midweek break in February. We parked in the first space at the back door and were lucky enough to return to the same space each time we came back over the two days. The reception staff were very friendly and we booked a table in the restaurant at 8pm. The room was large clean and tidy overlooking the main street. During the rush hours you could hear the traffic but the noise died down later in the evening and through the night.
The bathroom was spotless and towels were clean. Only one mirror but thats a welcome change.
The restaurant was busy and the waiter friendly. The crusty and wheaten breads were fresh and the quality of the food was exceptional and plentiful. The staff were attentive and the Guinness was just the right temperature. The whole eating experience was five star.
Breakfast was also very good and I recommend the Full Irish. The sausages were particularly tasty as was the black and white pudding.
The room was cleaned while we were away for the day and towels etc changed. We would give this hotel five stars and recommend it to anyone looking for a friendly place to stay in the beautiful city of Kilkenny.

  • Stayed: February 2010, travelled as a couple
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Thank GI0JHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,621 - 1,627 of 1,831 reviews

Reviewed 23 February 2010

5 ladies in 2 rooms for a weekend. The staff were really friendly. The hotel is well designed for a short stay and the rooms have everything you need. The location is superb, just moments stroll from everything central. We had 2 lunchs in the hotel they were fine and breakfast was excellent. I would highly recommend it. If there is any negative is that there was absolutely no view from the room, but I see from their website that you can get a view of the Castle for a small amount extra, I think it would be worth it next time for me.

  • Stayed: February 2010, travelled with friends
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Thank monalisa2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2010

Took a 2 night mid week break which included dinner vouchers (max 25 Euro each off menu prices & excluding alcohol). We paid 30 Euro each extra for a room with "castle view". The view was across gardens & other buildings so no big deal. The room size was small for a 4 star & I would find it very disapointing if a standard room was smaller still. The hotel was modern & clean & staff especially reception were pleasant. Dinner was in a room that also was the hotel bar & service was friendly but a bit amateurish. We got parking on site but others were not so lucky as parking spaces were limited. On a more positive note the location is central, newspaper is complimentary & buffet breakfast was good.

  • Stayed: February 2010, travelled on business
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1  Thank battyee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2010

i had a really nice stay at this hotel. I went with friends on a girls night out. Excellent location, lovely spacious rooms, good evening meal and lovely breafast(carvery b/f) would def reccommend this place.

  • Stayed: February 2010, travelled with friends
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Thank mjc_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2010

We stayed in this hotel for one night for Valentine's. We chose this hotel because of the great reviews on the internet, and that trip advisor rated it the first hotel in Kilkenny. I could not agree less with any of those reviews!!

The hotel from the outside looks quite plain, although probably nice in Kilkenny terms, but not of the standard they hold themselves to at all! We arrived in the hotel car park only to find the tiny car park of around 20 if even cars places to be completely full, had to make a call to reception only to find out there is an "overflow" car park 7 or so mins of walking. Ridiculous!!

We came for check in reception, there was no one to greet us even though we could hear the staff chatting etc behind a wall, still not one person came out to check us in, in an efficient manner especially that it is a four star hotel!!

The room we stayed in was on the first floor (118), the room was located at the very end of the hall, room size was teeny tiny, with some kind of diagonal slope which you could not move freely between the end of the bed and the wall, and neither of us are big people.

No bathrobes nor slippers in the room which would be expected from once again a four star standard hotel. Have not seen a mini bar or may have missed it. There was a kettle and cups for tea making.

Towels in the bathroom were not the quality you'd expect even in a two star! And excuses for the details, but this hotel has the coldest toilet seats ever!

We went out for dinner etc, when coming back around 2am the doors were locked and you had to wait for someone to come at the door to open it for you with a list of names and hotel room numbers to let you in! Maybe it is a good idea security wise, but come on like, if the security is proper security, they should be able to have the doors open like any other proper hotels!!!!

In the morning when we went for breakfast, which is served between 7.30 - 10.30, was a horrific experience. Perhaps horrific is exaggerated, but unpleasant at the very least. We came in to find a few tables occupied, and the rest uncleaned, and without any intention of doing so. We had to clean one ourselves, and get someone to give us some tea which was not offered. We found that the breakfast choice was extremely poor, with barely anything to choose from and around half 9 barely anything left, and once again no intention of refilling. The so called Irish breakfast was those sausages that are huge, greasy, disgusting, and on top of that looked undercooked. Disgusting fried eggs, no scrambled eggs available! Mushrooms, and tomatoes, whatever happened to the beans and the rest! They've a small toaster that you'd have at home for toasting your bread, and if you're patient enough for the queue then you'll wait forever in it.

Othe choices for breakfast was stale fruit, yoghurt, and a choice of once again stale cereals. I will not go into the juices, there were two or three choices to pour from a container, and the one available, as the rest were empty was orange which resembled an orange juice carton washed with water. Sick!

And that was that, not a pleasant stay after all. Would recommend to not one person, pick a guest house if you're really stuck for choice instead of this! It really feels like all those great reviews were paid for by the hotel!

  • Stayed: February 2010, travelled as a couple
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10  Thank dianastar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2010

Travelled with friends for a birthday celebration, stayed on a Saturday night with dinner included. Efficient check in, large bed room, (only compliant were the hard pillows), large tv, decent bathroom. Dinner in the hotel included in the booking was from a set menu, three choices for each course, separate vegetarian options - very nice. Breakfast the following morning - usual juices, cereals, cooked buffet, fruit salad. Parking at the hotel is limited but they have a separate carpark 3/4 minutes away with code access so no problems. Location of hotel is good - walking distance to restaurants/pubs/shops.

  • Stayed: February 2010, travelled with friends
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Thank Danzy-Eire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2010

Stayed there w/ my husband. We were pleasantly surprised at the size of the room. It was spotless, incl. the bathroom & had a large flat-screen TV. It's location is great, walking distance to many shops, restaurtants, & the castle. Parking was a bit tight & you have to let the front desk let you in & out of their parking area, but hey, it's Europe, you gotta go expecting that. Parking was free for guests, though. All hotel staff was friendly, helpful, knowledgeable. We will definitely stay there again!

  • Stayed: September 2009, travelled as a couple
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Thank hockeymom59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pembroke Kilkenny

Address: 11 Patrick Street, Kilkenny R95 E40W, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Kilkenny
#1 Romantic Hotel in Kilkenny
#2 Business Hotel in Kilkenny
#3 Family Hotel in Kilkenny
Price Range: £67 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pembroke Kilkenny 4*
Number of rooms: 74
Official Description (provided by the hotel):
Pembroke Kilkenny is a 4 star boutique hotel in the heart of Kilkenny City. Acting as a gateway to Ireland’s Ancient East, Kilkenny is a wonderful city buzzing with history and culture. You will find us on Kilkenny’s most exclusive street, right in the centre of the city. Offering spacious 4 star rooms in Ireland, and a peaceful charm throughout, Pembroke Kilkenny is a welcoming hotel and events venue with a comfortable ambience and friendly team that puts your needs first. Our hotel is near Kilkenny Castle, Butler House, and the Kilkenny Design Centre so you will never be short of things to do. On top of all of that, Pembroke Kilkenny is also just a few minutes from the main High Street - prime location without the noise! Pull up a chair and join us for a hearty meal, morning coffee, brunch, lunch, afternoon, dinner or evening drinks at Statham’s Bar & Restaurant. With traditional hospitality and a relaxed atmosphere, Statham’s is a great place to wine, dine, and unwind. It is also a fantastic private events venue in Kilkenny perfect for celebrations with family and friends. We have live music to entertain our guests every weekend. Pembroke Kilkenny is also home to Mint, our very own medispa. Whether you want a quick file and polish, laser treatments, skincare, or just a spot of pampering with a massage, facial, body treatment, and signature packages, we have just the thing for you. 11 Patrick Street is home to our Kilkenny corporate and conference facilities, featuring state-of-the-art equipment and high standards of personal service. Bespoke corporate packages and services are available. ... more   less 
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Also Known As:
Pembroke Hotel Kilkenny

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