We booked this hotel as part of a deal I got in a department store recently. (2 nights B&B and 1 evening meal for €98) I made the reservation online and paid the deposit with a Laser Card.
We arrived at the hotel and we were impressed with the clean, modern lobby & reception area. The place looked lovely! We checked in at reception & we were asked for our credit card. I explained we only had Laser cards and we were told we had to pay for our stay in full PLUS a €50 deposit up front. I was hesitant but agreed as it was hotel policies ,but when the receptionist asked me for an extra €50 I was baffled to say the least! She said it was a €50 deposit for EACH night and we would get it back after I stay. I was annoyed because we had to hand over so much money up front as well as the full amount for our stay before we even saw our room and it left me with less money to spend in the hotel during my stay. Also, we were not allowed credit to our room, so no room service, no movies etc. all because we had a Laser card & not acredit card. Hotel policies fair enough, but I think customers should be made more aware of this at the time of booking so they would know to bring more cash with them. We got €50 back after our first night and the remaining €50 on check out.
On a more positive note, the rooms were nice and comfortable The shower was lovely-really large, powerful shower head but no bath. The bed was comfy & the flat screen tv was nice too. There were tea/coffee making facilities, hair dryer and toiletries in the bathroom too. Also, The food was gorgeous! We had bar food on the fist night which was lovely & the food in the restaurant on the 2nd night was even better. The bar man was kind and friendly and so were the waiting staff in the restaurant.
We booked in to the spa to use the thermal suites & it cost €15 per person. The staff were nice & friendly there too. We were told that the ice cave wasnt working and one of the steam rooms wasnt working either. When we went down to the thermal suites we realised that only 1 of the 2 showers was working, and some of the jets in the jacuzzi wernt working either :-( We were disappointed but we enjoyed the sauna anyway. We were only charged €10 each because of the inconvenience and the girl on reception at the spa gave us loads of free samples which were gorgeous!
I would probably stay at this hotel again if I got a good deal because its in a good location (only about 5 mins walk to the city centre) and most of the staff are really, really nice and welcoming. However, the fact that non-credit card holdres have to pay so much money up front on arrival and have restrictions during their stay would put me off I think! I would only recommend this hotel to a friend/family member if they ha a credit card.
- Official Description (provided by the hotel):
- Great rooms, great food and friendly service in a really stunning hotel situated on a bend on the Abbey River in Limerick City. Here in the Medieval Quarter of Limerick we are only minutes walk away from King Johns Castle and the Hunt Museum, not to mention the amazing Milk Market with its artisan producers. The Absolute Hotel Limerick is the perfect base from which to get the best out of the city be it business or pleasure. ... more less
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- Also Known As:
- Absolute Hotel And Spa