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Westcourt Hotel
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Reviews (403)
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All reviewsno liftnight portertex mexwest restaurantcentral locationrecommend this hotelnoisy at nightmain barfree parkingcentre of townlovely hotelhotel bargreat nightfew drinksbridal suiteexcellent staytriple room
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359 - 364 of 404 reviews
Reviewed 10 September 2011

This is not about a stay in the hotel, more about my concerns re their customer service.
My daughter attended the nightclub in the hotel the weekend before last.
Her companion was feeling unwell, my daughter brought her outside for some fresh air.
After approx 15 mins they tried to go back in, but were prevented from doing so by the door staff.
No major problem there as it was quite late, the only issue was that my daughter's beloved leather jacket was in the cloakroom.
The following day she called the hotel, she was asked to call back that night when the club would be open. She did so and spoke to
a male member of staff who told her he had her Top Shop leather jacket and would leave it at hotel reception for her. Due to work commitments she was unable to call for it. Her father dropped in 4 days later to be told there was no leather jacket.
He was also informed that they hand everything left behind on to a lost & found service.
We duly contacted them but have had no reply, not even an acknowledgement of our enquiry.
So I want to know how a jacket that was placed at reception for collection by a staff member has mysteriously vanished ??
Answers on a postcard please !!!

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank maggie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2011

lovely hotel, rooms really nice and spacious and staff very helpful and friendly .
kids already looking forward to our next visit

Stayed: August 2011, travelled with family
2  Thank christina b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2011

The Westcourt Hotel was a great experiance for my family. We rented 2 rooms for 2 nights. Our room was one of the remodeled rooms so everything was really nice and new. The bathroom was great with a big tub and modern plumbing fixtures. There is no air conditioning in the rooms so we needed to leave the windows open for a comfortable temperature. This was no problem but the city street crews start cleaning the streets really early so we did not require a wake up call! The beds were very comfortable and I nice television with a good selection of channels on the TV. My brother in law got one of the rooms that had not been redone (ask for a remodelled one) yet and it was really tired looking, especially the bathroom. His tub leaked into the lobby below so he was moved to a remodelled room on the 2nd night which was lovely.

We were greeting with a very friendly reception young lady upon check in and she remainded very helpful throughout our stay. The general manager was in the lobby as we were checking out and she was a really super nice lady as well, making conversation and asking us if we had seen the sights. The bartender in the pub was really nice as well providing us with ice for our room each nice.

There is no elevator but we were offered help with our luggage witch we declined. We got good exersize and didn't mind the stairs at all. We were there on week nights so didn't experience the night club noise that others have talked about but did see the big new night club, it looks awesome!

The hotel could not be located in a better spot, right accross from a beautiful Church you can tour and only minutes from New Grange. We didn't buy the 10 euro breakfast since my family is ok with just McDonalds or something small and there is a McDonalds withine easy walking distance. There is a wonderfull little Itallian restaurant just past the church and up the hill on the right. My son said it was the best lasagna he had had in a long time. We had Pizza's that were great too.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank sel6090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2011

Went for a Girlie Weekend away and loved every minute of it! We had a brilliant time. Going back again soon...

  • Stayed: July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank xxcsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2011

Loved finding a room that we could actually move around in. Lots of space to sprawl out, clean, quiet, and relaxing.

  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Annrachelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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