It’s difficult to know where to start with the Welcome Inn, the whole place is noisy, the rooms are dirty and smelly, the night staff are rude and distrustful and the breakfast is served in a dirty function room (with instant coffee).
The rooms in the Welcome Inn smell of cigarette smoke, I stayed there as part of a group of 14 and it wasn’t just our room that stank of it, all of them did. The nightclub and function room sounds can be heard very late into the night, when you do eventually get to sleep you will be awoken early to the sounds of the bar staff sorting out their empty bottles right outside your window at 8am. The walls of the rooms are paper thin and conversations can be clearly heard from the room next door. The beds are soft and clearly years past their prime, the bedclothes have the smell of smoke in grained in them too. The bathrooms are extremely basic and in our case I am pretty sure that at least one of the towels was left over from another guests stay, it was dirty and stained.
We went out 1 night to a club around the corner and when coming back at about 1:30 am had huge difficulties getting back into the hotel. The main door was locked and when we rang the bell an extremely rude doorman questioned whether or not we were actually staying there, to the point of closing the door in our face while we waited in the rain for him to consult his clipboard. Over breakfast the next morning we discovered that all of our party had similar experiences getting back into the hotel that night, with one couple reporting that the doorman actually pushed the woman away from the door. This is simply inexcusable behaviour from the hospitality industry.
I have stayed in hotels of all standards from 5* to 20 bed dorms in a hostel and the Welcome Inn is by far and away the least value for money I have ever experienced. It has no redeeming features at all. Usually a place of this poor standard would at least have the redemption of being cheap, but at EUR120 for a room it is not cheap for the standard. Excuses from the management of ‘what do you expect for 2*’ simply do not excuse these poor standards.
Avoid the Welcome Inn at all costs.
- Official Description (provided by the hotel):
- The Welcome Inn Hotel is closed until further notice. ... more less
- Also Known As:
- Welcome Hotel Castlebar
- The Welcome Hotel