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“Not bad hotel but way too noisy”

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Mill Times Hotel Westport
Ranked #9 of 13 Hotels in Westport
Reviewed 5 May 2014 via mobile

The location of the hotel is very handy but it comes at a price, we hardly slept on our first night but the hotel gave us earplugs for the second night which helped. Lack of sleep completely ruined the weekend. The hotel itself was fine and the room was clean and comfortable with plenty of hot water. Parking is incredibly small so be prepared for some tight maneuvering. Obviously there isn't really anything the hotel can do about the noise outside but I wouldn't stay again and wouldn't recommend.

Stayed: May 2014, travelled as a couple
Thank needaholiday84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this reviewResponded 8 May 2014

Good Afternoon Needaholiday84,

Thank you for taking the time to post a review and we appreciate all feedback. It was glad to read you enjoyed our hotel itself and our accommodation offerings. I was saddened to read that you did not enjoy your weekend away due to the issues you have risen above which unfortunately are out of our control.

Kind Regards,
Colette Moran, Front of House Manager

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430 - 436 of 1,010 reviews

Reviewed 2 May 2014 via mobile

I had arranged to stay at the MIll TImes but upon arriving outside swiftly changed my mind.
It is always a good idea to display a menu outside such an establishment however if you are doing so take very good care to remember that your prospective customer will be forming a first impression.
A stained menu on a backdrop of a ripped red velvet material told me all I needed to know...the message. ..WE DONT CARE !
Please for your own sakes tidy up the front.

Stayed: May 2014, travelled with friends
2  Thank 1elveria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this reviewResponded 8 May 2014

Good Afternoon 1elveria,

Thank you for taking the time to post a review and all feedback is greatly appreciated. I was disappointed to read that your first impressions of us were tainted by our menu display. Of course this has since been rectified and thank you for bringing it to our attention. I am sorry that your experience did not live up to our normal high standards.

Warm regards,
Colette Moran, Front of House Manager

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Reviewed 28 April 2014

The owner must be having a laugh. Arriving in the hotel room was a massive disappointment. It cost 119euro for B&B in a twin room, number 326 at the back of the hotel. The room needs complete refurbishment, it felt grubby, unpleasant & uncomfortable to be in, the hospitality tray is very meagre to say the least; two mugs, cheap tea & coffee, water provided on the first day only. There is no wifi in the rooms and very poor WiFi quality reception in the lobby. However; the staff were incredibly helpful, in particular Gereldine; she couldn't have done any more to make our stay more comfortable. We thought of not checking-in but it was late on a Friday afternoon; we were tired after a long drive from Ennis Town, we also had paid a booking charge of 40euro which was non refundable & other hotels were charging double the rate per night!! 'We were informed of the booking charge before we made the reservation'.
Gereldine & all of the staff whom we met at The Mill Times were incredibly courteous & attentive. Breakfast was good, Dinner (not included) was superb. The bar food was not so good so wouldn't recommend that. The owners are very fortunate indeed to have such a wonderful loyal staff who made us feel very welcome. Would I stay there again though; NO.

Room Tip: We were in room 326 at the back of the Mill Times Hotel; the room was very grubby and in need of com...
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  • Stayed: April 2014, travelled with family
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2  Thank SanDimas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this reviewResponded 30 April 2014

Good Morning SanDimas,
Thank you for taking the time to post your comments and we welcome all feedback. We are constantly renovating and updating our bedrooms. We are currently installing a fully integrated wi-fi system throughout the property and this is due to be completed next week. Thank you for your response about our staff and delighted to read you were looked after exceptionally well by them.
Warm Regards,
Colette Moran, Front of House Manager.

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Reviewed 21 April 2014

Located in the center of the town this hotel gave us easy access to restaurants, train station, Westport house etc. The room was neat and tidy, staffs were very friendly and service was fast and very good. We wanted plates to have our take away food and after we called the reception the plates arrived with in 5 mins. Same with the taxi. I would have been happier with a flat screen tv rather than an old one.

  • Stayed: April 2014, travelled with family
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Thank Jagadish95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this reviewResponded 6 May 2014

Good Morning Jagadish95,

Thank you for sharing your experience at the Mill Times Hotel on your recent stay to Westport. As you mentioned, we are centrally located in the heart of Westport town and this provides a perfect location for exploring the bustling shops and historic landscapes that our town has to offer. We are happy you enjoyed our friendly and welcoming team who are on hand to help our guests in any way they can. We look forward to welcoming you back again soon.

Warm Regards,
Colette Moran, Front of House Manager.

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Reviewed 18 April 2014

Having discovered this little gem purely by accident while on a walkabout in Westport last Wednesday evening looking for somewhere for dinner we returned again the next evening for dinner as it was so good. The staff were very pleasant and helpful in a natural way, the food was superb and portion sizes excellent and the price unbelievable. The choice on the menu was varied and even suited a very fussy little eater in our family. We will definitely look this hotel up for accommodation the next time we visit Westport.

Room Tip: Early bird menu available until 6pm at even better value than an already fairly priced menu
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  • Stayed: April 2014, travelled with family
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Thank kilnaclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this reviewResponded 6 May 2014

Good Morning Kilnaclan,

Thank you for taking the time to share your experience at Uncle Sam's Bar. We are delighted to hear that you enjoyed your meal and thank you for your high recommendations, we really appreciate your feedback! We hope you will consider Uncle Sam's Bar and Mill Times Hotel again on your next visit to Westport,

Warm regards,
Colette Moran, Front of House Manager

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Reviewed 16 April 2014 via mobile

I just stayed here with my family on a midweek break to Westport. The hotel is in a fantastic location within walking distance of all the local amenities. We had 2 double rooms and a single room and each of the rooms was very clean and comfortable. The room rates are also very reasonable, particularly for Westport. I would definitely stay here again. The breakfast was one of the best hotel breakfasts I've had. The restaurant was also very good. Also, if you stay here more than one night and want to eat somewhere different you should try JJ O'Malleys for food, it is just around the corner and the food is delicious.

Stayed: April 2014
1  Thank EmmaFatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this reviewResponded 6 May 2014

Good Morning EmmaFatz,

Thank you for sharing your experience of your recent stay to westport. As you mentioned we are in a great location with many shops, pubs and resturants just around the corner from us.I am delighted to read you enjoyed our Temptations Resturant. We look forward to welcoming you back again soon.

Warm Regards,
Colette Moran, Front of House Manager

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Reviewed 14 April 2014

We stayed here one night & already have booked to return again with our kids. We were greeted at reception by the most pleasant lady who checked us in with a smile. The room was spotless and dinner that evening in the restaurant was of the highest standard. The service was outstanding and the staff were on the ball.

Breakfast the next day was again amazing and exceptionally helpful young lads serving that couldn't do enough for you.

We were presented on arrival with a token for a free drink in a bar down town and as it was my birthday I was presented with a complimentary afternoon tea for two which was divine .

We loved the atmosphere in the hotel with little candles around the window sills in the bar/reception areas. Overall great staff,excellent food and great atmosphere so we couldn't have asked for more. Well done to the manager of this hotel and he must be very proud of his team.

  • Stayed: April 2014, travelled as a couple
    • Value
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1  Thank AMBLESIDE71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this reviewResponded 30 April 2014

Good Afternoon Ambleside71,

I am delighted to read your kind review and would like to thank you for taking the time to share your experience. We are so pleased that you found our staff friendly and welcoming as we pride ourselves in our customer service and thank you for your high recommendations.
I look forward to having the opportunity to welcome you and your family back again soon.

Warm regards,
Colette Moran, Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mill Times Hotel Westport

Address: Mill Street | Town Centre, Westport, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
#1 Best Value Hotel in Westport
#3 Family Hotel in Westport
#5 Business Hotel in Westport
#6 Romantic Hotel in Westport
Price Range: £42 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mill Times Hotel Westport 3*
Number of rooms: 34
Official Description (provided by the hotel):
AA 3 star central hotel - The Mill Times Hotel Westport offers a stylish oasis in the middle of the thriving town of Westport. We have undergone major refurbishments in what was The Westport Inn Hotel with friendly and welcoming staff to cater for your individual needs. The complete makeover consisted of Uncle Sam's Cafe Bar, Temptations Restaurant and the O'Malley Conference & Banquet Suite. All our guests rooms are en-suite with bath and overhead shower and equipped with TV, tea/coffee making facilities, iron & trouser press, wifi. Complimentary limited car parking also available on a first come first served basis, otherwise very reasonable public parking available adjacent to the hotel. ... more   less 
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Also Known As:
Mill Times Boutique Hotel
Mill Times Westport

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