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“Just Fantastic”

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Mill Times Hotel Westport
Ranked #10 of 14 Hotels in Westport
Cork
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Just Fantastic”
Reviewed 18 July 2014

I booked a room for my parents and there was a fault with my lazer card. I have to compliment the staff of The Mills for their patience, tolerance and kindness in dealing with me throughout the week. Not only that but when my parents arrived they had upgraded them into a suite for no extra cost!!! I found them so nice to deal with and my mom can't say enough about the hotel in general. Can't wait to try it myself. Many thanks again. Michelle Creagh from Cork xxx

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Honky89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 28 July 2014
Good Afternoon Michelle and all the Creagh's,

I am delighted to read your kind review and would like to thank you for taking the time to share your experience. We are so pleased that you found our staff friendly and welcoming as we pride ourselves in our customer service and thank you for your high recommendations. I look forward to having the opportunity to welcome you and your family back again soon.

Warm Regards,
Colette Moran, Front of House Manager
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965 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
1 review
Reviewed 17 July 2014

Myself and my wife stayed recently .we found the accommodation excellent, the food and the service in the restaurant was brilliant and the staff very helpful.the hotel is located in a nice central part of Westport, near all the other night life and shops.would go back again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nightowlirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 28 July 2014
Good Afternoon Nightowlirl,

Thank you for sharing your experience at the Mill Times Hotel on your recent stay to Westport. As you mentioned, we are centrally located in the heart of Westport town and this provides a perfect location for exploring the bustling shops and historic landscapes that our town has to offer. We are happy you enjoyed our friendly and welcoming team who are on hand to help our guests in any way they can. We look forward to welcoming you back again soon.

Warm Regards,
Colette Moran, Front of House Manager.
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Dublin, Ireland
1 review
Reviewed 17 July 2014

We popped into the Mill Times for dinner recently on a trip to Westport. The hotel was very busy so we decided just to have a quick meal in the bar. The food was excellent and the attention we received from staff was exceptional, in particular, Philip the manager could not do enough for us, he was so attentive and obliging and although seemed to be very busy took time to have a quick chat with us. I would definitely recommend having something to eat here, great value for money and the service was second to none.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Tavelguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 28 July 2014
Good Afternoon Travelguru,

I am delighted to read that you enjoyed your visit to the Mill Times Hotel so much. Your positive and kind feedback on each aspect is most welcoming and important to us here in the Mill Times Hotel as it shows we are continuning to reach our high standards of food, service and accomadation. I have passed on your best wishes to our General Manager Philip. We look forward to welcoming you back to Westport in the not too distant future.

Warm Regards,
Colette Moran, Front of House Manager
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Tullamore, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014

Stayed for four nights last week, mon to fri, great break, bar food, both lunch and dinner really good. Breakfast good too. Staff exceptional, especially waiting staff. Room spacious and recently renovated, work in progress I think. Very central, limited parking at hotel basement, but a nightmare to get in and out. Would definitely stay there again.

Room Tip: Mid week I think, might be busier at weekend
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 27jas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 28 July 2014
Good Afternoon 27jas,

Thank you for sharing your experience at the Mill Times Hotel on your recent stay in Westport. As you mentioned we are in a great location with many shops, pubs, restaurants and a reasonably priced car park just around the corner from our door step. We are renowed locally for the quality of our food and service, so we are pleased you enjoyed your stay with us. We look forward to welcoming you back to the Mill Times Hotel and Westport in the not too distant future.

Warm Regards,
Colette Moran, Front of House Manager.
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Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2014 via mobile

The hotel was right in the centre of westport and was in walking distants to all the lively pubs. The staff were very helpful and couldn't be nicer considering we had just walked in of the street without a booking . It was very reasonable and I would recommend it . The kippers I had for breakfast were delicious and the rest of our party were very happy.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 24 July 2014
Good Afternoon Pat M,

Thank you for sharing your recent experience at the Mill Times Hotel on your recent stay in Westport. As you mentioned we are in a great location, right in the heart of Westport Town with many shops, pubs and restaurant just around the corner from us. We look forward to welcoming you back to the Mill Times Hotel again soon to enjoy the many delights Westport Town has to offer.

Warm Regards,
Colette Moran, Front of House Manager
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Bangor, United Kingdom
Level 6 Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 15 July 2014

We were staying in Westport on the 14th of July 2014 on a 4 day motorbike trip and having stayed in The Mill Times on several occasions years before we decided to have a meal in the hotel even though we were not staying there on this occasion.
What a big disappointment 45 mins waiting on our food when the place only had a few in, when the food arrived after having to go up to the bar and ask what the hold up was, it arrived a few minutes later, let's say it may as well of been dropped on the table, not even an enjoy your meal sorry about the delay, then we ordered a drink which the bar person forgot about, he apologised and it arrived later, we then ordered 4 Irish coffees which didn't arrive either until the staff was asked again, " oh sorry we forgot " when they did arrive they were just about warm, so we paid and left. It's a pity because it was a cracker place to stay and eat.

  • Stayed July 2014, travelled with friends
    • Service
Helpful?
2 Thank malcolm1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, General Manager at Mill Times Hotel Westport, responded to this review, 24 July 2014
Good Morning Malcolm1959,

Thank you for taking the time to complete a review. Customer feed back is a vital barometer in developing and engaging change and development. All reviews are analysed by our team and where practical, solutions are engineered to prevent or enhance product and service.

Kind Regards,
Philip Lee, General Manager of the Mill Times Hotel
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2014

Hi stayed here only last weekend and the girl at the front desk was rude to us on arrival, she mad sure she took our cards on arrival and made us pay our full price for hotel which I thought was weird, then we came down for breakfast on the Saturday morning and nothing was said about our meal, came down again Sunday morning to be told our breakfast was not on our package I thought this was very different and was straight out to see what was the problem especially when nothing was said to us the morning before, the receptionist pulled out my package and said we were charged for breakfast as it was room only, I asked her why didn't she explain to us when we first arrived and not wait til we were checking out, thought it was a big scam now to have our cards taken on arrival and they would of put the price of breakfast on our cards and we would of never of known til we got statement.... Will never stay here again awful experience you pay enough for hotels and never once have we had to pay for breakfast.....

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Jacinta O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, General Manager at Mill Times Hotel Westport, responded to this review, 24 July 2014
Dear Jacinta O,

Thank you for taking the time to complete a review. Customer feed back is a vital barometer in developing and engaging change and development. All reviews are analysed by our team and where practical, solutions are engineered to prevent or enhance product and service.

Kind Regards,
Philip Lee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mill Times Hotel Westport

Property: Mill Times Hotel Westport
Address: Mill Street | Town Centre, Westport, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
#3 Family Hotel in Westport
#5 Business Hotel in Westport
#6 Romantic Hotel in Westport
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mill Times Hotel Westport 3*
Number of rooms: 34
Official Description (provided by the hotel):
AA 3 star central hotel - The Mill Times Hotel Westport offers a stylish oasis in the middle of the thriving town of Westport. We have undergone major refurbishments in what was The Westport Inn Hotel with friendly and welcoming staff to cater for your individual needs. The complete makeover consisted of Uncle Sam's Cafe Bar, Temptations Restaurant and the O'Malley Conference & Banquet Suite. All our guests rooms are en-suite with bath and overhead shower and equipped with TV, tea/coffee making facilities, iron & trouser press, wifi. Complimentary limited car parking also available on a first come first served basis, otherwise very reasonable public parking available adjacent to the hotel. ... more   less 
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Also Known As:
Mill Times Boutique Hotel
Mill Times Westport

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