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“great place”

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Mill Times Hotel Westport
Ranked #9 of 14 Hotels in Westport
Certificate of Excellence
London, United Kingdom
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“great place”
4 of 5 bubbles Reviewed 12 August 2014

We did not stay at this hotel but called in on our way to a famous 4 star hotel in connemara. we wish now we had stayed at Mill Times instead. we ordered our food but after some time the young man came back and told us that there was a slight mistake with the order The manager immediately came to our table and within 4 minutes we we having our most delecious meal and were asked several times if we wanted more tea. When we asked for our bill we were told by the manager we didnt have to pay as there had been a mistake with our order. I insisted on paying for the meal and left telling the bar manager not only would we be returning for food but we would be staying. what a great place.

Room Tip: This hotel is undergoing refurbishment in phases there is a flipchart at the entrance showing the di...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Service
Helpful?
2 Thank eleanor c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 18 August 2014
Good Morning Eleanor C,

Thank you for taking the time to share you experience in the Mill Times Hotel with others. We are pleased to read that you enjoyed Good Times at the Mill Times on your recent visit to Westport. It's great to read such positive feedback as it shows we are continuing to reach out high standards of food, service and accommodation. We are glad you enjoyed your meal and we look forward to welcoming you back to the Mill Times Hotel on your next trip to sample the many delights Westport Town has to offer.

Warm Regards,
Colette Moran, Front of House Manager
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Write a Review

949 reviews from our community

Traveller rating
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    62
    32
    26
See reviews for
171
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37
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Westport, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 August 2014

Huge thanks to Joe, Pauline, and all the staff for a fantastic day for Grace & James' wedding. Pauline, you were fantastic, thank you so much. The food was divine and the function room looked absolutely amazing, and everything was done with such style.
Great place for a wedding, everyone had such a great day. Could not recommend this hotel highly enough for any couple getting married, they certainly know how to do weddings in style. Again, thanks for making it so special for them.
Ger & Eamon

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank gerardine57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 18 August 2014
Good Morning Ger & Eamon,

I am delighted to read that you enjoyed the wedding function that you attended recently in the Mill Times Hotel so much. Your positive and kind feedback on each aspect is most welcoming and important to us here in the Mill Times Hotel as it shows we are continuing to reach our high standards of food, service and accommodation. I have passed on your best wishes onto Joe and our Duty Manager Pauline. We look forward to welcoming you back to again to the Mill Times Hotel in the not too distant future.

Warm Regards,
Colette Moran, Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camp, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 August 2014

We recently had our baby's christening in the Mill Times and we couldn't praise this hotel enough. Exceptional food, friendly staff and great service helped make our day more special. A special thanks to Pauline for all her help. We would highly recommended this hotel for parties or family functions. Paul & Caroline.

  • Stayed August 2014, travelled with family
    • Service
Helpful?
1 Thank Caroline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 11 August 2014
Good Afternoon Paul + Caroline,

Thank you for sharing your recent experience at Mill Times Hotel. We are delighted to hear that you enjoyed your special occasion as we are renowned locally for the quality of our food and service. We are happy you enjoyed our welcoming and friendly team especially our duty manager Pauline who will be delighted to know that she was able to help. We look forward to welcoming you back to the Mill Times Hotel again in the not too distant future.

Warm Regards,
Colette Moran, Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Co. Cavan, Ireland
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

Stayed in the Mill Times recently. Lovely staff, friendly, helpful and very eager to ensure guests are well looked after. Would have given 5 star rating but the hotel is a bit tired, needs some TLC and a lick of paint in areas. Other than that it was fab, very convenient. The breakfast was fine, some natural yogurt would have been nice but the rest was good. Temptations restaurant for an evening meal is excellent. Was my birthday when I was there and I received a card from the staff and a birthday dessert with my name written on the plate, many thanks for that. I really couldn't fault the hotel, again just in need of a face lift.

Room Tip: We upgraded and the room was lovely, large room and bathroom.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Marymeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 18 August 2014
Good Morning Marymeg,

Thank you for taking the time to write you review of Mill Times Hotel.
I am pleased to read that you enjoyed our welcoming and friendly staff, who are always on hand to help in anyways they can. We are a home away from home boutique hotel, where customer service is our forté. I have passed your comments onto the breakfast chef and he maintenance department. We truly look forward to welcoming you back to the Mill Times Hotel in the near future to sample the many delights Westport Town has to offer.

Kind Regards,
Colette Moran, Front of House Manager
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 8 August 2014 via mobile

Great place for a functional stay - rooms are clean and tidy. Staff are nice enough and helpful. Restaurant is totally soulless and geared towards looking corporate but doesn't even quite get there. You can hear the live music from the bar on a weekend in your room.
Quite a few boy-racers (young people driving cars with huge exhausts) driving up and down the street until about 00:00 - 01:00hrs, so bring ear plugs.
If you want the basics it's good. If you want soul, character and an individual touch don't stay here.

Stayed August 2014
Helpful?
Thank Wildcommon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, General Manager at Mill Times Hotel Westport, responded to this review, 11 August 2014
Good Afternoon Wildcommon,

Thank you for taking the time to complete a review. Customer feed back is a vital barometer in developing and engaging change and development. All reviews are analysed by our team and where practical, solutions are engineered to prevent or enhance product and service.

Kind Regards,
Philip Lee,
General Manager of the Mill Times Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 7 August 2014 via mobile

Good location in centre town near train station. Food great and generous portions. Bar service good and entertainment very good.staff friendly and helpful. Rooms very clean and comfortable. Lots bars restaurants around area.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 11 August 2014
Good Afternoon Helen072,

Thank you for taking the time to share you experience in the Mill Times Hotel with others. We are pleased to read that you enjoyed Good Times at the Mill Times on your recent visit to Westport. It's great to read such positive feedback as it shows we are continuing to reach out high standards of food, service and accommodation. We are glad you enjoyed your stay and we look forward to welcoming you back to the Mill Times Hotel to sample the many delights Westport Town has to offer.

Warm Regards,
Colette Moran, Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York North yorkshire
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

As a regular annual visitor to Westport for the past 20 years the Mill Times since its take over has gone from strength to strenght with its continuious welcome and friendliness from all the staff to its quality of food served at a reasonable price. No request was ever a challenge to the staff, they are so very accommodating, whether it was mum and myself for dinner or additional family members at short notice, we experienced superb service and exceptional quality of food.

Room Tip: make sure your hungry the portions are fantastic, quality of food the best in Westport along with th...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CMK60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colette M, Front Office Manager at Mill Times Hotel Westport, responded to this review, 7 August 2014
Good Afternoon CMK60,

Thank you for choosing to stay here in the Mill Times Hotel recently and thank you for your very valued feedback. We work very hard to ensure that the service and facilities that we offer our guests is of the highest possible standard and it is always a bonus to receive such positive feedback from our guests. We are glad you enjoyed your stay and we look forward in welcoming you back to stay at the Mill Times Hotel and to sample the many delights Westport Town has to offer.

Warm Regards,
Colette Moran, Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mill Times Hotel Westport

Property: Mill Times Hotel Westport
Address: Mill Street | Town Centre, Westport, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
#3 Family Hotel in Westport
#5 Business Hotel in Westport
#6 Romantic Hotel in Westport
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mill Times Hotel Westport 3*
Number of rooms: 34
Official Description (provided by the hotel):
AA 3 star Boutique Hotel - The Mill Times Hotel offers a stylish oasis in the centre of the thriving town of Westport. We have recently undergone major refurbishments in what was The Westport Inn Hotel. The complete makeover consisted of Uncle Sam's Bar, Temptations Restaurant and the O'Malley Conference & Banquet Suite. All bedrooms are en-suite and equipped with direct dial telephone, TV, tea/coffee making facilities, iron/ironing board and trouser press, wireless internet access. Complimentary limited car parking also available. ... more   less 
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Also Known As:
Mill Times Boutique Hotel
Mill Times Westport

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