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“Nice apartments but a few minor annoyances....”
Review of Harbour Mill

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Harbour Mill
Ranked #1 of 14 Hotels in Westport
Certificate of Excellence
Rotherham
Level 4 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Nice apartments but a few minor annoyances....”
Reviewed 24 June 2014

The apartments are in a fab place in terms of views and location. The hotel is clean and the staff are very friendly on reception. The apartment was basic but adequate.

The down side the apartments was that over 4 nights we had no clean towels and no cleaning done in our rooms. The apartments are very loud and you can hear everything from everywhere. The car park is tight and made me very nervous. The floorboards in the rooms were so loud, Im glad we were on the top floor cos I dread to think what it was like for the people below.

There was lots of space in the apartments, though not many TV channels. All that you needed in the kitchen was there and clean.

It was ok but I don't think I would stop there again. For the money you could stay in a hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annamj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing Manager at Harbour Mill, responded to this review, 1 July 2014
Dear Guest

Thank you for taking the time to review your recent stay at The Harbour Mill, Westport. It is always helpful to receive feedback from our guests.
The Harbour Mill provides self catering accommodation. Fáilte Ireland approved to 4-star standard, our apartments have been equipped to provide guests with everything they would need for the perfect self catering break. Each apartment comprises a fully fitted kitchen which includes a washer/dryer, so that guests may wash and dry towels and other items during their stay. Alternatively, guests may request an apartment service from reception for an additional charge.
I am very sorry to hear that you found the apartment noisy. Many of the apartments have original pitch pine floorboards. Whilst this adds to the charm, character and authenticity of the complex, I do accept that they can be noisy. A solid cement underlay, however, prevents noise from permeating through to the apartment below.
Similarly, I fully accept that the car parking spaces in our car park can be snug, particularly during busy periods where we request that guests use one space per vehicle. There is, however, ample free parking outside our building on the Quay itself and many guests choose to avail of this for convenience.
We strongly believe that The Harbour Mill offers truly competitive rates and represents excellent value for money. We encourage guests to review our prices prior to visiting Westport in order to make an informed accommodation choice.
I do hope that, in time, you may consider staying with us again. Please do not hesitate to ask for me personally and I will do all I can ensure that your stay is a pleasant one.
Thank you, once again, for your review and for the opportunity to address your concerns.

Kind Regards
Frances Lynn
Sales & Marketing Manager
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557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
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Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
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English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2014

Great place to stay with a family. Staff very friendly and helpful. Apartment large and comfortable with everything you could possibly need for a family holiday. The play room was a huge hit with my three kids (3 and 22 months). We used the leisure centre in westport that was free when you stayed in the harbour mill, it was super for the kids. When were checked out the kids were given a little bag with a colouring book and crayons, they were delighted and I thought it was a lovely idea. We would love to go back

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karenodh74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing at Harbour Mill, responded to this review, 17 July 2014
Dear Guest
Thank you very much for such lovely comments and thank you for taking the time to post this review. We are delighted you and your family enjoyed your stay with us. We pride ourselves on our facilities and our staff so it is always a pleasure to hear such positive feedback from our guests. I am delighted the kids enjoyed the ‘Kiddies Play Area’ and were delighted with their presents on departure and we look forward to welcoming you back to The Harbour Mill in the future.
Kindest Regards
Sharon English
Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 June 2014

The Harbour Mill Apartments provide wonderful apartments which are self catering but with the backing of a reception like a hotel. The rooms are clean and the kitchen was supplied with everything one would need. The wi fi signal in the apartment was poor as indeed was the mobile phone signal (maybe on a holiday that is not so bad.) But there is a good signal near the reception area and also access to a computer and printer for a fee. The view from the front rooms is outstanding particularly at sunset. There are plenty of bars and restaurants near by including also a cruise of the bay. Westport House is also within walking distance. Westport Town is a few miles away.

Room Tip: Pay extra for an apartment facing the Harbour.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aquinasduffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing Dept. at Harbour Mill, responded to this review, 18 July 2014
Thank you for taking the time to write a review of The Harbour Mill Apartments. We are pleased to hear about your stay with us and very glad that you enjoyed your visit to Westport. We look forward to the opportunity of welcoming you back in the near future.
Kind Regards
Aisling O'Malley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley, California
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 June 2014

We loved our stay at the Harbour Mill Apartments. They were big, clean, great views, had all amenities, and the staff were so friendly and helpful at all times. And we got free passes for the excellent swimming pool in town (leisure centre).

Room Tip: we loved having the harbor view.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Bonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing Dept. at Harbour Mill, responded to this review, 18 July 2014
Dear Guest, Thank you very much for taking the time to write a review for The Harbour Mill. We are very pleased to hear that you had an enjoyable stay with us and were able to avail of the complimentary access to Westport Leisure Park. We look forward to the opportunity of welcoming you back in the future.
Kind Regards
Aisling O'Malley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 June 2014

We booked a 4 night, mid-week stay for two couples in May, but ended up with just the two of us. The apartment we selected was a top floor, harbour view apartment (based on the reviews we had read) and it was just wonderful. Spacious, immaculate, warm and welcoming, with excellent facilities. Ideally suited to people who are travelling - the additional touches eg; washing tablets, most thoughtful. Also surprised by the selection of TV channels available.

The location is superb, a wonderful base for touring the west coast and the added pleasure of returning to home comforts.

Staff are friendly, efficient and inspire confidence which makes for a great holiday.

Looking forward to returning soon - want to see the sun sink in the West.

Room Tip: Top floor was very quiet with lovely light in the evening.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank deegana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing Dept. at Harbour Mill, responded to this review, 18 June 2014
Dear Guest,
Thank you for your lovely review, it is a pleasure to read! Thank you for choosing The Harbour Mill for your short break and we are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon.
Kind regards
Aisling O'Malley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Randalstown, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2014

We spent another wonderful, relaxing week in Westport at the end of May. The standard of our apartment was excellent as ever. Comfortable, clean and with the fabulous view of the harbour. We were blessed with lovely weather and some beautiful sunsets.

Room Tip: The harbour view is worth the extra money.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank F_Kennedy_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing Dept. at Harbour Mill, responded to this review, 18 June 2014
Dear Guest.
We were delighted to read of your experience at The Harbour Mill apartments and so grateful that you took the time to write a review. We are pleased to hear that you had another wonderful stay with us and we look forward to the opportunity of welcoming you back in the near future.
Kindest Regards
Aisling O'malley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 June 2014

Spent four nights at the Harbour Mill apartments with 3 friends, fantastic facility, so well set up, very spacious rooms and bathrooms, fully equipped kitchen and all you would ever want. Great location, everything on your doorstep, parking outside the door and an easy 20 min walk into town on the quiet greenway. Friendly, helpful and informative staff. Great value for money and have already booked to return next week.

Room Tip: Harbour views are a must
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryG17394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing Dept. at Harbour Mill, responded to this review, 18 June 2014
Dear Guest
Thank you very much for taking time out of your day to write a review of The Harbour Mill Apartments Westport. We are so pleased to hear that you and your friends enjoyed your stay with us. It’s what makes us love our job
We look forward to seeing you again next week and hopefully this fabulous weather will continue.
Kind Regards
Aisling O'Malley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Harbour Mill

Property: Harbour Mill
Address: The Harbour Mill, Westport Quay, Westport F28 EW73, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Westport
#2 Romantic Hotel in Westport
#2 Family Hotel in Westport
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Harbour Mill 4*
Number of rooms: 65
Official Description (provided by the hotel):
The Harbour Mill - the unique hotel alternative on Westport's waterfront. Set within a beautifully reconstructed 18th-century cut stone mill, our four-star rated luxury apartments provide the perfect holiday retreat. Overlooking Westport Harbour and nestling in the shadow of the majestic Croagh Patrick, this is the ideal base from which to explore the west of Ireland's breathtaking coastline. The Harbour Mill is just a short stroll from the charming heritage town of Westport, voted 'The Best Place To Live In Ireland 2012.' With a 24-hour reception, Captain's Lounge Wine Bar, Kiddies Corner, babysitting service, free secure car parking, on-site sauna, steam room, Jacuzzi and complimentary access to Westport Leisure Park (located in Westport Town). This year's winner of the 'No.1 Travellers' Choice 2012 for Families' awarded by TripAdvisor, we guarantee a holiday to remember. ... more   less 
Reservation Options:
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Also Known As:
Harbour Mill Hotel Westport

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