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“Absolutely Top Notch Staff!!!”
Review of Harbour Mill

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Harbour Mill
Ranked #1 of 14 Hotels in Westport
Certificate of Excellence
Stuttgart
Level Contributor
147 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Absolutely Top Notch Staff!!!”
Reviewed 5 July 2014

We stayed with another couple in a top floor apartment. It was very spacious for four adults and exceptionally clean. There is everything you need in the kitchen, including some fresh milk and tea and sugar as a welcome. It is right at the harbour and about a 15 minute walk into town. What makes this hotel sooooo special is the incredible staff at the front desk. Each and every person was friendly, helpful, and went out of their way to provide service. All in all it provides a perfect place to go exploring Mayo county.

Room Tip: Stay on the top floor and as for a view of the hills and the harbour. You have a bit of street nois...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Chocaholic1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing at Harbour Mill, responded to this review, 17 July 2014
Dear Guest
Thank you very much for such lovely comments and for taking the time to post this review. We really like to hear that guests have had a great stay with us and we pride ourselves on the facilities we have to offer.
I will ensure that all staff are made aware of the lovely comments you made and we look forward to welcoming you back to the The Harbour Mill in the future.
Kind regards
Sharon English
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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541 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Belfast, United Kingdom
Level Contributor
154 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 4 July 2014

We stayed here for a long weekend break. Have no complaints about the apartment as ours was well kitted out, spacious and comfortable with a fantastic view over the harbour. We would stay here again although it was on the expensive side.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank nird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing at Harbour Mill, responded to this review, 17 July 2014
Dear Guest,
Thank you very much for taking the time to write a review for The Harbour Mill. We are very pleased to hear your positive feedback. We look forward to the opportunity of welcoming you back in the future.
Kind Regards,
Sharon English
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Meath, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

Without a doubt the best family holiday that we have been on. Yes the weather did help but not as much as the convenience, value, friendliness, cleanliness, location, of our four nights in the Harbour Mill Apartments from 16th June.
We were on holiday with our 2 year old and a 3.5 year old. The apartment (we booked a courtyard view but were upgraded upon arrival to harbour view) was perfect. It was maintained meticulously, 2 x bedrooms, large kitchen/dining/sitting room, and ideal for our needs. After staying here we will never stay in a hotel with the kids, we had peace when they were in bed we could watch TV.
After spending all day out and about in Westport, on the beaches or in Westport House, the games room in the Harbour Mill Apartments was an ideal way to tire the kids out before they went to bed. The discount vouchers available at reception were also handy for restaurants, Westport House, swimming pool etc.
Could not rate this place any higher and hopefully we will be back!

Room Tip: There were road works at the front of the apartments during our stay but because our bedrooms were a...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Quinner2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing at Harbour Mill, responded to this review, 17 July 2014
Dear Guest
Thank you very much for taking time out of your day to write a review of The Harbour Mill Apartments. We are so pleased to hear that you and your family enjoyed your stay with us. It’s what makes us love our job!
I was very pleased to read that you said it was 'the best family hoiday' you have been on and I will pass on your comments to all our staff.
We hope to welcome you back to The Harbour Mill in the near future.
Kind regards
Sharon English
Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

Have stayed here four times now with family and friends, ranging from eight months to eighty years of age. Perfect for all. Friendly and very helpful staff, clean and spacious apartments and lovely views of the harbour and hills. Great base for the restaurants and pubs in Westport; and for driving / cycling to Achill Island, Connemara etc.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JDSY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing at Harbour Mill, responded to this review, 17 July 2014
Dear Guest
Thank you so much for taking the time to write this review. We are always delighted to welcome back guests who have been here before and we are so glad that this experience matched the last one. We are very proud of our staff and of the facilities we have to offer. Westport is a great base to stay while exploring the surrounding area and we are pleased you took advantage of this. We look forward to welcoming you back to The Harbour Mill in the future
Kind Regards
Sharon English
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

My second visit was equal to my excellent first impressions. The apartment was very clean, very bright and perfectly equipped. Beds too were extremely comfortable. Added to that, the friendliness and helpfulness of Reception staff made our stay more enjoyable. I would absolutely recommend Harbour Mills as a great place to stay in Westport.

Room Tip: The view of the harbour and bay from the top floor apartment was to die for!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AvidDubliner2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing at Harbour Mill, responded to this review, 17 July 2014
Dear Guest
It is always a pleasure to hear good reviews from guests who have been here before and we are delighted that you again enjoyed your stay.
We appreciate that you took the time to write this review and we look forward to welcoming you back to The Harbour mill again in the future.
Kind regards
Sharon English
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Musselburgh
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 June 2014

After reading the reviews I have to say that I was left disappointed following our stay at the Harbour Mill Apartments. 3 of us stayed in a 2 bedroom apartment on the 3rd floor directly overlooking the river and harbour. The view was wonderful but everything else was distinctly poor/average. Upon arrival we found a used towel in the bathroom which when we returned to reception was treated with only a casual apology. Although the apartment was clean, it was well used and could do with at a bit of a refresh if not refurbishment. We stayed for a week and after accumulating several used towels I asked if we could have some fresh ones. Upon delivery we were told that if we wanted clean linen there was a washer dryer in the kitchen! I feel it is unreasonable for a week long stay that there is not at least a mid-week clean, as this tends to be standard in my experience. One further thing to add, the bedrooms in the block back onto an atrium containing the main walkway from the lift/stairs. This means that the bedrooms are very noisy with people walking within a few feet of the bedroom window. As a result we had to keep the bedroom curtains shut and windows closed but even then, had difficulty sleeping as latecomers come back to their rooms after the pubs close.

Room Tip: A room at the front of the complex will give a good view. I'm not sure if there are any rooms wh...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MalachyByrne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing Manager at Harbour Mill, responded to this review, 4 July 2014
Dear Guest

Thank you for taking the time to review your recent stay at The Harbour Mill, Westport. We strive for continuous improvement and, as such, it’s important that we receive the opinions of our guests.
It is regrettable that you found some aspects of your visit unsatisfactory and I am very sorry that this impacted on the overall enjoyment of your stay. It is unacceptable that you found a used towel in your apartment and I apologise profusely for this oversight. We pride ourselves on the quality of accommodation and service offered to all our guests and, as you will have read in previous guest reviews, this lapse is most uncharacteristic.
I also apologise for any confusion regarding the provision of clean towels. The Harbour Mill provides self catering accommodation. A full set of clean towels is supplied in each bathroom. These towels may be washed and dried using the washer/dryer in the apartment kitchen. A supplementary set of clean towels may be requested from reception for a small fee. In this instance, however, I am aware that a member of staff delivered a complimentary set of towels to your apartment.
During busy periods when we have a high level of occupancy a certain amount of noise can be generated by guests returning to their apartments. It is not acceptable that this should cause disruption for any of our guests and I regret that this affected your night’s sleep.
I am sorry that you did not experience the true enjoyment of a perfect break at The Harbour Mill. Should you decide to stay with us again, you have my assurance that I will personally oversee every aspect of your visit to ensure that your stay is a pleasant one.
Thank you, once again, for your feedback. I do hope I have the opportunity to welcome you back to The Harbour Mill in the future.
Kind Regards
Frances Lynn
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Coleraine, United Kingdom
Level Contributor
3 reviews
Reviewed 29 June 2014

Again a most enjoyable stay.
Apartment superb:-- scrupulously clean, comfortable and including everything for a really relaxing break which I really needed after a very hectic week helping to serve teas in the Women's Institute pavilion at Balmoral Show, Balmoral Park, Lisburn--Enjoyable but a week's rest was called for!!!!!
Staff as usual were courteous, friendly and helpful making our time there most enjoyable.
Looking forward to our next stay in the Harbour Mill---- hope it's not too long away.

Room Tip: Harbour view worth the "extra"
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agnes K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHarbourMill, Sales & Marketing at Harbour Mill, responded to this review, 17 July 2014
Dear Guest,
Thank you for your lovely review, they are always a pleasure to read! Thank you for choosing The Harbour Mill again for your holiday and we are delighted to hear that you enjoyed your stay with us. We hope to welcome you back again soon.
Kind regards
Sharon English
Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Harbour Mill

Property: Harbour Mill
Address: The Harbour Mill, Westport Quay, Westport F28 EW73, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Westport
#2 Romantic Hotel in Westport
#2 Family Hotel in Westport
Price Range (Based on Average Rates): £
Hotel Class:4 star — Harbour Mill 4*
Number of rooms: 65
Official Description (provided by the hotel):
The Harbour Mill - the unique hotel alternative on Westport's waterfront. Set within a beautifully reconstructed 18th-century cut stone mill, our four-star rated luxury apartments provide the perfect holiday retreat. Overlooking Westport Harbour and nestling in the shadow of the majestic Croagh Patrick, this is the ideal base from which to explore the west of Ireland's breathtaking coastline. The Harbour Mill is just a short stroll from the charming heritage town of Westport, voted 'The Best Place To Live In Ireland 2012.' With a 24-hour reception, Captain's Lounge Wine Bar, Kiddies Corner, babysitting service, free secure car parking, on-site sauna, steam room, Jacuzzi and complimentary access to Westport Leisure Park (located in Westport Town). This year's winner of the 'No.1 Travellers' Choice 2012 for Families' awarded by TripAdvisor, we guarantee a holiday to remember. ... more   less 
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Also Known As:
Harbour Mill Hotel Westport

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