We approached Knockranny House Hotel as a venue for our wedding and after an initial discussion, during which we were impressed by the product they promised, we paid the €1500 deposit they required. Once they had our money however everything changed for the worst. The tasting evening was a disaster which started with them being almost an hour late during which they pushed us into an overcrowded bar with no apology for their tardiness. They then refused to serve us the main dish we wanted for the wedding and they asked us to share wine glasses between four of us (yes I am serious this is really what happened!). The waiter was extremely inattentive and kept getting everything wrong and the lady who was supposed to be in charge of the wedding organisation was very difficult to deal with. Overall we were left feeling bitterly disappointed with the whole experience and were left with no option but to cancel our wedding booking (would you stay with a venue you had zero confidence in for such an important occasion?). Of course you know what's coming - we asked for a return of our deposit as they were clearly not up to the job and they refused! Not prepared to sit by and let a large company like this steal from us we are of course taking them to court and we look forward to receiving our money back and putting this whole sorry ordeal behind us.
- Official Description (provided by the hotel):
- Family owned and run, Knockranny House Hotel & Spa is one of Ireland's finest 4* hotels. Set in secluded grounds on a hillside, this luxury hotel stands proudly overlooking the picturesque town of Westport and enjoys breathtaking views of Croagh Patrick and Clew Bay's islands to the west and the Nephin Mountains to the north. The welcoming atmosphere at Knockranny House Hotel begins with the open log fires in the reception hall, and is carried throughout the property with its antique furniture, excellent spa facilities, superb cuisine and friendly service, creating a genuine sense of relaxed warmth and hospitality. It was previously voted as AA Irish hotel of the year. Knockranny House Hotel & Spa is the perfect base for a touring or activity break or just to simply relax. So whether you come west to explore the Wild Atlantic Way or relax in Spa Salveo, we will do all we can to ensure you have a wonderful stay. ... more less
- Reservation Options:
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- Also Known As:
- Knockranny Hotel Westport