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“Great staff, great location”
Review of Clew Bay Hotel

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Clew Bay Hotel
Ranked #3 of 14 Hotels in Westport
Certificate of Excellence
Ireland
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great staff, great location”
Reviewed 31 August 2008

Seven of us stayed in the Clew Bay Hotel for three nights. The staff could not have been more helpful or friendly. Rooms were spacious and very clean. The hotel is situated right in the centre of Westport and near some great restaurants. I would definitely stay here again.

  • Liked — Friendly staff
  • Disliked — Nothing
  • Stayed July 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lulu0602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Barnsley, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 19 August 2008

We stayed at the Clew Bay for 2 nights and booked directly with the hotel on a 2 breakfast and 1 evening meal basis.

The hotel offers a really useful Knock Airport pick up service for 30 euros return. However, our holiday didn't get off to a good start as we were WAITING AT THE AIRPORT FOR 2 HOURS before a member of the Clew Bay staff came to collect us! To make matters worse when we returned home we had been charged 30 euros each way (60 euros in total), a quick telephone call to the hotel soon sorted this out and we were refunded.

For the price I expected a lot more. We upgraded our room to a superior double for an extra 20 euros per night, apart from having a wonderful view of the Carrowbeg river the room seemed no different to the standard rooms along our corridor.

Breakfast was included in our package and for a small charge it was promptly delivery to our room each morning. If you love a great big hearty breakfast then you will be disappointed as they are only small portions.

The food in both Maddens Bistro and the Riverside Restaurant is wonderful! My only complaint is that both menus were almost indentical and I feel that between the two there should have been much more choice. You will pay more in the Riverside Restaurant for the same food you can get in Maddens as you are paying for the surroundings and Riverside View.

Snacks are available in Maddens Bistro throughout the day. There are quite a few members of staff who hardly speak any English so speak clearly when placing your order as we ordered 2 meals and were delivered 4!

The hotel is placed in a great location to explore Westport. The town mainly comprises of small gift shops and bars. Matt Malloys is a must if you want to experience the true meaning of Irish people and their music.... fantastic!!! The pub gets quite busy so if you want a seat try and get there before 9pm!

If you have not visited Ireland before it is a VERY expensive place to eat out, a meal for two with a bottle of wine will cost over 100 euros! Some of the restaurants in Westport offer an early bird menu but they are only available before 7pm so if you want to save quite a bit of money try and dine out early.

The staff are really helpful and friendly, they go out of their way to please you, on a rainy day they even lent us an umbrella!

While we were there we reported a crack in our bathroom sink, we weren't certain if it was there when were arrived or not and told the staff so (although we knew that we had done NOTHING to cause any damage!). They just said to forget about it and thanks for informing them. HOWEVER, as we were waiting for our return to Knock, the hotel owner (who didn't even bother to introduce himself) approached us and asked for a CONTRIBUTION TOWARDS THE COST OF A REPLACEMENT SINK!!! Another TA member stayed at the Clew Bay prior to myself and she has also reported in her review that she had a cracked sink in her bathroom, I have sent her a message asking the room number (as I would find it most interesting to see if she stayed in the same room) but as yet she hasn't replied.

This was a short break away to celebrate my birthday. My choices were Rome or Ireland. I am of Irish descent and have never visited Ireland before so I made Westport my choice. I am not one to moan as I love to love all my holidays and short breaks away BUT I was left feeling disappointed with my first experience of Ireland and wish that I had gone to Rome instead... it would have cost a lot less too!!!

  • Liked — The food, although it is very pricey!
  • Disliked — Being charged for a broken sink that we had NOT done!
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Mistyxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY, NY
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2008

We stayed at the Clew Bay Hotel for one night in July 2008 and we had a great time. The owners and the staff were very friendly and helpful. We were a large family group, and the hotel was able to accommodate us for dinner on short notice as well. Some of our group utlized the adjacent health center for a swim, which was welcome after a long day of [stressful] driving to get to Westport from Tipperary. The rooms were very nice, and clean and comfortable. Some in our group were in the newly renovated section of the hotel and the rest of us were in the "older" section, but no complaints about either type.
The breakfast, which was included in our rate, was very good as well.
Mary at the front desk was particularly helpful, and directed us to a local tire shop to have our left [of course] front tire replaced [as noted, stressful driving!!].
The hotel is right in the center of town, and has ample parking in an adjacent lot.

  • Liked — Comfortable, clean rooms and great location
  • Disliked — windows would not open
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank herbiethemisfitelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarpon Springs, FL
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 July 2008

We stayed at the Clew Bay for 6 days, and found it to be very conveniently located in the center of town, very comfortable and with a top-notch staff. Rooms are very clean, if somewhat small. This is an old building, so the rooms come with some "quirks", and not all are alike or even the same size or configuration. You may or may not get a tub, you may get a spacious double or a cramped double. But you don't come to Westport to stay in your room, so it's okay! Note: bring your own hair dryer. Theirs are oddly anchored into the bureau drawer and not very powerful.

The food and staff in the restaurant were both excellent and the same is true for the bistro and the bar/lounge. Every member of this hotel staff goes out of their way to make sure you have everything you need. The owner seemed to always be around, and he never failed to stop and speak and ask how things were going. I would go out of my way to stay here again.

  • Liked — location, staff, cleanliness
  • Disliked — No complaints
  • Stayed July 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank TravelBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERRY
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 July 2008

We have just returned fron the Clew Bay Hotel and stayed for 2 nights B&B and 1 evening meal.We had a very smooth check in and the receptionist gave us a comlimentary tea or coffee so that we could relax from the drive.
The hotel rooms were small but spotlessly clean with lovely bathroom. We were really impressed with the friendly staff both in the dining room and the bar and reception. A smile and a bit of light conversation is always appreciated.
The staff seem very happy in their work and it shows. Very relaxed atmosphere.
We had our meal on the second night and as i am coeliac i was a bit worried that i would not be able to have a suitable meal but to my deight the hotel caters for coeliacs and vegans and the meal was beautiful- lovely dining room decor .
Overall a lovely experience and i would definitely recommend this hotel.

  • Liked — The large double bed and bright bathroom
  • Disliked — the room could have been a little bigger
  • Stayed July 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CYNDIFAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, Oregon
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 22 June 2008

Stayed here with a tour group in May 2008. Was put in top floor in the "old" part of the hotel, not yet refurbished (all other tour members had modern, updated rooms). Tired linens and the like, but adequate accommodations. OK breakfast with free newspaper. Good location in town - close to restaurants and the like.

  • Stayed May 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oregongirl2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 June 2008

Stayed in Clew Bay Hotel May 15th to 18th, on recommendation from Mike of OLM executive travel and also on past reviews on tripadvisor. Was a little worried because there were no reviews since Jan.08. What a pleasant surprise all around. Westport was my favorite town on the whole trip, and a great location to explore from. Hotel staff, bar staff, and kitchen staff, can not say enough about there friendliness and service. The food at Bistro totally surprised me for a hotel restaurant. Excellent. And at the end of our daily travels each evening around 10pm we headed to Matt Molloys for the music and fun people.

  • Liked — Location and Staff
  • Disliked — 3 tv channels
  • Stayed May 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Nunbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clew Bay Hotel

Property: Clew Bay Hotel
Address: Clew Bay Hotel James Street, Westport, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Spa Hotel in Westport
#1 Business Hotel in Westport
#5 Romantic Hotel in Westport
#7 Family Hotel in Westport
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Clew Bay Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
The Clew Bay Hotel is a family owned and managed hotel which combines a genuine welcome with a town centre location. The hotel specialises in a variety of leisure & activity packages. The Clew Bay Hotel is an ideal base for staying in the historic town of Westport, where everything is on your doorstep (shopping, pubs, restaurants, activities and much more) . Why not explore Achill Island, Connemara and surrounding areas or just laze on one of the golden beaches of County Mayo. The hotel specialises in cycling, walking, golf, sailing, fishing, surfing and kayaking and a variety of activity packages. The Clew Bay Hotel is a stylish 54 bedroom hotel, offering a contemporary style with a warm welcome and great food. All our guests have complimentary access to Westport Leisure Park, located next door. Guests can enjoy Local Attractions such as climbing our pilgrim mountain Croagh Patrick, Westport House & Pirate Adventure Park for all the family, the Great Western Greenway (42km of an off road cycling path), Clew Bay and all its islands, National Museum of Country Life, Walking Trails, Kylemore Abbey, Foxford Woollen Mills and Adventure Centres. ... more   less 
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Also Known As:
Clew Bay Westport
Hotel Clew Bay

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