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“Great experience!”
Review of Clew Bay Hotel

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Clew Bay Hotel
Ranked #6 of 13 Hotels in Westport
Certificate of Excellence
Reviewed 30 June 2014

We especially appreciated the quick response when we asked about getting laundry done upon our arrival. Though it was late in the work day for the staff, a women came to the room shortly after our call, got the laundry and returned it all washed, dried and folded within an hour and a half at a most reasonable rate! Thank you for the great service throughout our one night stay!

  • Stayed: June 2014, travelled as a couple
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Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this reviewResponded 15 July 2014

Dear Debbie K,

Thank you for taking the time to write a great review of our hotel after your recent stay with us.

Yes we are happy to offer a small laundry service for all our guests. As you did, simply contact reception and we take care of you.

We do hope you will be able to come back and stay with us again in the near future for a longer time next time around!

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel

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646 - 652 of 1,097 reviews

Reviewed 27 June 2014

We stayed here for 2 nights, thank goodness it wasn't for any longer! We needed to go out at 8.15pm to see a show & asked if we could have our meal a little earlier, nothing unusual about that. We were practically ignored & I do believe we were made to wait longer than other people. I had to rush my meal, which was very unpleasant & gave me indigestion all evening. The waiting staff were miserable & admittedly overworked. But even if you are busy it's no reason to be rude to "paying" customers!!!

Room Tip: Try to get a room with a view. The room was very nice but that was not a consolation for the service...
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  • Stayed: June 2014, travelled as a couple
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2  Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this reviewResponded 14 July 2014

Dear Wendy_S,

Thank you for taking the time to write a review of your recent stay with us.

We are so glad you enjoyed your time in Westport, but felt that we let you down with poor customer service during your stay. All our hotel team strive to be friendly, courteous and professional, and we are sorry on this occasion that you felt we did not achieve this.

We do encourage all our guests to raise any points with hotel reception during your stay.

We will always welcome you back to stay at the Clew Bay Hotel with a friendly smile!

With very best wishes,

Neil Thompson

Sales & Marketing
Clew Bay Hotel

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Reviewed 26 June 2014

Stayed overnight in Clew Bay Hotel on a Sunday night in June. It was the weekend of the Bluegrass festival and the weather was very nice.
I could not fault the hotel at all, friendly helpful staff, lovely room and delicious food.
Toddler friendly. Excellent value for money. Definitely worth a visit, I'll be back!

  • Stayed: June 2014, travelled with family
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Thank Gretta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this reviewResponded 15 July 2014

Dear Gretta C,

Thank you for taking the time to write a wonderful review of your recent stay with us.
The Bluegrass Festival was certainly a 'hip-swinging' time for all who stayed us!

Thank you for your comments about the hotel being 'toddler friendly'. Many of the hotel staff team have young children (myself included) so we know the importance of making a happy safe environment for them. We have a dedicated children's playroom with large windows in our Bistro/Bar, so you can enjoy your delicious food & drink whilst being able to keep an eye on your children happily playing (hopefully!)

We do look forward very much to welcoming you back to the Clew Bay Hotel again very soon.

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel

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Reviewed 26 June 2014

Every year we travel to Westport for a weekend and this year we decided to stay in the Clew Bay Hotel and I'm so glad we did as it was the best mini break yet!
From the moment we walked in the door I was impressed. The decor is minimal, and while we love the old traditional style, the hotel is still beautiful!
We were warmly welcomed and shown to a lovely bright clean room with the most comfortable bed.
We did spot some of the rooms as they were being cleaned along the corridor, and some were small but we had a very comfortable airy room.

After being out for the evening we came back to the hotel bar where there was a musician (Bob Harris) playing and he was brilliant. Played lots of requests and when my fiance got us up dancing and singing along, Bob was great fun and kept us going.
The night porter - I'll probably spell this wrong - Pavol, was fantastic!! He looked after us so well and with great patience and always a smile.
We got a wonderful tasty breakfast in bed. And all the little extras like the bottle of chilled ice water with breakfast are what made the trip.
I couldn't fault a single thing about this hotel. The atmosphere, attitude of the staff, cleanliness, food, location was all just great.
Will definitely be back here next time.
Thanks for a lovely stay!

Room Tip: we had a great room at the back (207) which was lovely and quiet and spacious.
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  • Stayed: June 2014, travelled as a couple
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Thank CandFCavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this reviewResponded 15 July 2014

Dear CandFCavan,


Thank you for taking the time to write a wonderful review of your recent stay with us.
It was great to read that you had such a fantastic entertaining weekend. We will pass on your compliments to Bob Harris and to our night porter Pawel.

We were pleased to serve you, and we do look forward to having you join us for your mini-break next year!

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel

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Reviewed 23 June 2014

Stayed in Clew Bay on Mon of June Bank Holiday wend. It was just for a chill out and was great. The staff were very friendly and attentive. We had a lovely dinner in the restaurant and a couple of drinks in the bar. Location is great. Room was lovely..clean etc. The hotel offer a special in a close by car park which is a great help. We would definately come back again.

  • Stayed: June 2014, travelled as a couple
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Thank Niamh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this reviewResponded 15 July 2014

Dear Niamh C,

Thank you for taking the time to write a great review of your recent stay with us.

We are glad you had a relaxing meal in our bistro restaurant and you enjoyed your stay.
All guests have use of the public car park next door to the hotel at price of €3 per day (free on Sunday's and Bank Holiday's).

We very much look forward to you joining us again to stay at the Clew Bay Hotel in the near future.

With very best wishes,

Neil Thompson

Clew Bay Hotel
Sales & Marketing

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Reviewed 21 June 2014

A very nice hotel with great location in the heart of Westport. Rooms were comfortable and clean. Breakfast dining area very nice along the creek. Staff was very nice and full of recommendations on restaurants and pubs within walking distance.

Room Tip: Ask for a creek side room.
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  • Stayed: June 2014, travelled solo
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Thank stevebrowngc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this reviewResponded 15 July 2014

Dear SteveBrownGC,

Thank you for taking the time to write a short review of your recent stay with us.

We are glad you enjoyed your breakfast beside the Carrowbeg river, and the quality of our fare.

Very much looking forward to having you join us again for your next stay with us in Westport at the Clew Bay.

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

Stayed at the hotel for 4 nights 12th-16th June. Location is perfect right in the centre of Westport, there is parking right next door to the hotel at a very reasonable €3 a day . Our room was lovely overlooking a stream with doors opening onto a small balcony. Lots of choice for breakfast, cold style buffet and an excellent choice of hot breakfast cooked to order. Staff were helpful and polite couldn't fault this hotel, will be certainly booking again for our next trip to Westport.

  • Stayed: June 2014, travelled as a couple
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Thank Bkearn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clewbayhotel, Sales & Marketing at Clew Bay Hotel, responded to this reviewResponded 15 July 2014

Dear BKearne,

Thank you for taking the time to write an excellent & comprehensive review of your recent stay with us here at the Clew Bay Hotel.

We are glad you greatly enjoyed your stay with us, and we very much look forward to welcoming you back to stay again in the near future.

With very best wishes,

Neil Thompson
Sales & Marketing
Clew Bay Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clew Bay Hotel

Address: Clew Bay Hotel James Street, Westport, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Business Hotel in Westport
#2 Spa Hotel in Westport
#5 Romantic Hotel in Westport
Price Range: £47 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clew Bay Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
The Clew Bay Hotel is a family owned and managed hotel which combines a genuine welcome with a town centre location. The hotel specialises in a variety of leisure & activity packages. The Clew Bay Hotel is an ideal base for staying in the historic town of Westport, where everything is on your doorstep (shopping, pubs, restaurants, activities and much more) . Why not explore Achill Island, Connemara and surrounding areas or just laze on one of the golden beaches of County Mayo. The hotel specialises in cycling, walking, golf, sailing, fishing, surfing and kayaking and a variety of activity packages. The Clew Bay Hotel is a stylish 54 bedroom hotel, offering a contemporary style with a warm welcome and great food. All our guests have complimentary access to Westport Leisure Park, located next door. Guests can enjoy Local Attractions such as climbing our pilgrim mountain Croagh Patrick, Westport House & Pirate Adventure Park for all the family, the Great Western Greenway (42km of an off road cycling path), Clew Bay and all its islands, National Museum of Country Life, Walking Trails, Kylemore Abbey, Foxford Woollen Mills and Adventure Centres. ... more   less 
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Also Known As:
Clew Bay Westport
Hotel Clew Bay

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