I Booked a 3 night stay in a business Executive for herself a little guy (5yrs). On arrival the receptionist very pleasant. Got to room and was taken aback. Double + 2 singles rather dated and basic, bathroom very dated. Asked to be changed to different room with two beds, that was done but was carbon copy of previous. Logged on website and saw that they had put me in a standard (twice). Asked receptionist to confirm my room which she did, apology followed and was given executive room as per my booking. Huge difference, like being in a different hotel. NOTE, ALL THE ROOMS SHOULD BE LIKE THIS. Arrived at breakfast was met by girl in suit
(presume one of the managers) and told, sure you know where everything is by now i'm sure, so help yourself. Again, you should know your guests, attention to detail is what keeps most people coming back. Went to playroom on three occasions over the weekend and was locked, it should have been open . Only found it by accident on the way to pool, a sign would not go astray. This was odd as there was a huge banner advertising family friendly hotel etc in the reception area and was main reason for picking hotel. Food was quiet good and Bar staff very friendly. Pool was very clean and little lad loved it. Westport is a lovely place and im sure the hotel does quiet well but to be honest I left a little disappointed and won't be in a rush back to part with hard earned earnings.
- Official Description (provided by the hotel):
- Hotel Westport is secluded in 7 acres of beautiful woodland in the heart of Westport, Co. Mayo. They are renowned for their theme breaks, Golden Years, Golf, Walking, Murder Mystery, Bridge, Indoor Bowling, Theatre Breaks and Family Holidays.The Hotel has 129 bedrooms including 6 Suites and 48 newly extended and refurbished Premier Rooms, offering guests a more luxury and stylish sophistication. Other facilities include their Award Winning Ocean Spirit Spa & Leisure, Hair Salon, Maple Bar and Islands Restaurant. ... more less
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