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“A little complacent / Dissapointed”
Review of Hotel Westport

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Hotel Westport
Ranked #8 of 14 Hotels in Westport
Certificate of Excellence
Kilkenny, Ireland
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“A little complacent / Dissapointed”
Reviewed 17 October 2013

I Booked a 3 night stay in a business Executive for herself a little guy (5yrs). On arrival the receptionist very pleasant. Got to room and was taken aback. Double + 2 singles rather dated and basic, bathroom very dated. Asked to be changed to different room with two beds, that was done but was carbon copy of previous. Logged on website and saw that they had put me in a standard (twice). Asked receptionist to confirm my room which she did, apology followed and was given executive room as per my booking. Huge difference, like being in a different hotel. NOTE, ALL THE ROOMS SHOULD BE LIKE THIS. Arrived at breakfast was met by girl in suit
(presume one of the managers) and told, sure you know where everything is by now i'm sure, so help yourself. Again, you should know your guests, attention to detail is what keeps most people coming back. Went to playroom on three occasions over the weekend and was locked, it should have been open . Only found it by accident on the way to pool, a sign would not go astray. This was odd as there was a huge banner advertising family friendly hotel etc in the reception area and was main reason for picking hotel. Food was quiet good and Bar staff very friendly. Pool was very clean and little lad loved it. Westport is a lovely place and im sure the hotel does quiet well but to be honest I left a little disappointed and won't be in a rush back to part with hard earned earnings.

Room Tip: Business executive - big difference to the standard.
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  • Stayed October 2013, travelled with family
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Helpful?
5 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (219)
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English first
Killarney, Ireland
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 October 2013 via mobile

Myself and my husband stayed here for 1 night before a wedding in a near by hotel the room was very dated I mean it is still a 4 star so the rooms should be a standard 4 star but the room was more of a 2 star at best breakfast was basic overall the hotel could do with a good clean and a revamp

Stayed October 2013, travelled as a couple
Helpful?
7 Thank Lisasul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wicklow, Ireland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 October 2013

Enjoyed a lovely break last week in Westport, climded Croagh Patrick and cycled The Green Way while staying at Hotel Westport. I would recommend Hotel Westport to everyone. From the minute we stepped inside the reception door we were shown exceptional hospitality and all everything was lovely. The staff throughout the hotel were really very nice. There is also a lovely river walk to the town centre which only take 5mins. Would have no hesitation in recomending Hotel Westport, it is also well signposted and we had no trouble finding it.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Car0line70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, Australia
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 October 2013

We booked at the last minute and they could accommodate a family of four with a family room with a double bed and two singles. The room was clean and comfortable. There was plenty of room. Even though there was a wedding reception downstairs the room was quiet. The only noise was guests leaving the carpark.

The breakfast was huge with a chef serving great hot food. Even though the kitchen was very busy there was little wait for the food and no wait for a table.

We had dinner in the restaurant downstairs which was tasty and the service was good. Again the restaurant was busy but we were served quickly.

We knew nothing about Westport and ended up there by chance but I would recommend both the hotel and the town for a visit. It is great stop between Dublin on the way to Connemara.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meghc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Eire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2013

My husband and I stayed here for a 2 night break this week. The hotel certainly lived up to its 4 star status. The room was huge (3 beds). The breakfast fab. The dinner was top quality. The service was amazing. The staff were well trained for a top class hotel, very friendly, helpful and chatty. It was a bit pricey for a midweek break but all the hotels in Westport are expensive. Very glad we picked this one as convenient for town and could not complain about anything. We will be back.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SylviaDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 September 2013

Great hotel for a getaway, wheelchair friendly access and bathrooms. Great food, good range of selections, good wine range. Set in a very picturesque town but just out of the main town area it offers a very peaceful relaxed setting. Also caters for business and sports such as golf. The town is well worth a stroll around, plenty of interest to explore.

Room Tip: We asked for a wheelchair friendly room and they were very helpful.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evie5610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 September 2013

Okay hotel. The gap from a standard room to a premier room is enormous. The standard room are 2**, the premier rooms are 4****. The hotel staff were very nice, in particular one of the waitresses (Christine). The bar is very much for an older generation. The pool area is very average and there is no thermal suite for relaxation.

Room Tip: DO NOT BOOK A STANDARD ROOM. Shocking rooms- disgraceful. It costs 20euro to upgrade.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank sgallogly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Westport

Property: Hotel Westport
Address: Newport Road, Westport, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #8 of 14 Hotels in Westport
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Westport 4*
Number of rooms: 129
Official Description (provided by the hotel):
Hotel Westport is secluded in 7 acres of beautiful woodland in the heart of Westport, Co. Mayo. They are renowned for their theme breaks, Golden Years, Golf, Walking, Murder Mystery, Bridge, Indoor Bowling, Theatre Breaks and Family Holidays.The Hotel has 129 bedrooms including 6 Suites and 48 newly extended and refurbished Premier Rooms, offering guests a more luxury and stylish sophistication. Other facilities include their Award Winning Ocean Spirit Spa & Leisure, Hair Salon, Maple Bar and Islands Restaurant. ... more   less 
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