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“Complacency threatens otherwise top class product.”

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Westport Plaza Hotel
Ranked #2 of 14 Hotels in Westport
Certificate of Excellence
Sligo, Ireland
Level Contributor
98 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Complacency threatens otherwise top class product.”
Reviewed 25 August 2014 via mobile

The qualities of this property are excellent. The design of the common areas and the bedrooms is a credit to the owners vision. The art work,the furnishings,light fittings etc. are a pleasure to behold. My wife and I had stayed previously here and in it's sister hotel Castlecourt. On this occasion we felt that the experience was somewhat disappointing. We had booked 4 rooms and I paid the account for all on arrival. The receptionist made a point of noting the various room numbers. However, reception later that same day accepted payment from one of our party for their room. When this was pointed out to management on Saturday night the error was rectified. Our room was very comfortable. However, we were disappointed with the delay on the part of housekeeping in tidying the room on Saturday morning. Our daughter suffered the same fate. Both rooms had the service message left out for 3-4 hours to no avail between 10 & 2. On inquiring it appears that there was a shortage of staff. The breakfast service on both mornings was good. Our previous experiences were more positive and hopefully the problems we encountered were one off misfortunes and not routine.

Stayed August 2014, travelled with family
Helpful?
Thank Brendan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (359)
Date | Rating
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English first
Dublin, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2014

I'm just back from Westport and stayed in the Westport Plaza for 3 nights and had a wonderful time mostly due to the hotel and it's location, the rooms are of high standard and the food in the restaurant and bar is exceptional and finally the staff were friendly and very helpful in making my stay there a great experience, this was my 3rd time to stay there and it seem's to get better each time and I'm already looking forward to staying there again. I highly recommend staying at The Westport Plaza.

Room Tip: Request a room looking over the courtyard or with a balcony garden view.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank pmcnamee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 25 August 2014

Very well located, clean, modern hotel. Good food, fab spa, the outdoor hot tub on a rainy day is a must, only topped by professional, friendly and helpful staff. I've stayed a number of times and will happily return.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doorly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 August 2014

Enjoyed stay with Westport \Plaza once again. Room large with settee and table. Free internet. spotlessly clean and a very tasty breakfast without any queuing or delays. This is our favourite stop over in Co. Mayo, and so convenient to the town centre.

  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank goodtime4us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Ireland, United Kingdom
Level Contributor
69 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 August 2014

Just returned from a 4 night stay at the Plaza, this hotel just keeps getting better. Was upgraded to a lovely room overlooking the roof garden. I would say the staff in this hotel are the best in ireland. The food in the Merlot Resturant is outstanding with a change of menu every night, there were 10 choices on the desert menu each one delicious. The staff in the restaurant are fantastic and nothing is any trouble to them. My wife and I will keep coming back to this marvellous hotel and would reccomend it to everyone.

Jerry&Patricia.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Silver D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Templemore, Ireland
2 reviews
Reviewed 22 August 2014

I stayed in the Westport Plaza,very friendly staff,very comfortable room,ideally located in the town of Westport, i would defintely recommend this hotel to my friends ,i would definetly stay there again.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank lorraine189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 August 2014

Wow.....not much more to say. We were lucky with a free upgrade to a penthouse suite having booked the gold package as our treat night for our hols around Ireland and we have been spoilt. The suite was huge, the bed massive and incredibly comfy, the little extras such as the wine, cookies and chocs yummy. A short walk from town and the river.
The leisure club pool nice, although not the best we have seen but the spa wonderful, just wish we'd been there longer to take advantage of some treatments.
We ate in the restaurant merlot and the food was very impressive, and our 11mth old boy thoroughly enjoyed the pork! We were made to feel welcome with our little boy, and I noted plenty of other well behaved children around.
We have already decided we are coming back for a longer stay, and maybe without the child!

Room Tip: If you've got the funds get a suite, but be warned the rooms over the main courtyard were noisy...
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Claire_Phil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Westport Plaza Hotel

Property: Westport Plaza Hotel
Address: Castlebar Street, Westport, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Mayo > Westport
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Westport
#1 Romantic Hotel in Westport
#2 Business Hotel in Westport
#2 Luxury Hotel in Westport
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westport Plaza Hotel 4*
Number of rooms: 88
Official Description (provided by the hotel):
The stylish 4 **** standard Westport Plaza Hotel elevates the hotel experience in the West of Ireland to a new level. Comprising of 88 deluxe rooms, including the silver, gold and presidential experience, with king size beds as standard and a selection of rooms with balconies overlooking the roof garden, the Westport Plaza Hotel is a haven of contemporary luxury. Our Resort Spa, Spa Sula is a spacious, tranquil sanctuary which is designed for you to relax and luxuriate in and includes 12 spacious treatment rooms and Thermal Suite with outdoor heated Jacuzzi Rockpool. In our Resort Leisure Centre, The C Club you’ll find a range of facilities to help you unwind. Why not take a leisurely swim in the indoor heated pool or let the jacuzzi bubbles ease those aches. ... more   less 
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Also Known As:
Plaza Hotel Westport

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