I had booked for New Years Eve 2013 for two guests. I booked on the 27th of December at approximately 17:00 hrs through booking.com. The next day I received an email at 15:31 to say that they had overbooked and my booking was therefore cancelled. I replied to the live email address at 15:34 asking them to contact me via telephone regarding the cancellation. However I never received and callback or any further email correspondence. Luckily I checked my emails and could make alternative arrangements.
- Official Description (provided by the hotel):
- Knockranny Lodge is a purpose built 4 stars guesthouse with 16 rooms all ensuite. Quiet and peaceful, yet only 10 minutes'walk away from the town and easy access to many restaurants, pubs, cinema, playgrounds, spa and leisure centre. ... more less