Went with a tour group around Ireland. Stayed in six different hotels, but this is the only one that I would never stay in again. Had no problem with the age, appearance, or cleanliness of the facility. The problem was with the lack of heat in my room (as well as the rooms of several other members of the group), compounded by the rudness and attitude of the staff. I could accept the fact that the staff turns the heat on and off on set cycles. However, when i asked the young lady at the desk why my radiator wasn't working, I was informed, quite rudely on 3 different occasions (beginning at 5PM) that it was working and it was just cycling off. It was only after I met a local girl who was staying in the next room, who went downstairs with me to tell the desk clerk that my heat was, indeed, not working, that they agreed to send someone upstairs to look at it. ( I also had to make 3 more phone calls after this before they came.) It turns out that my radiator was, indeed, broken--even though they had kept implying that I just didn't understand how their heating system worked. at 10:30 p.m., I finally had heat in my room.
This was not a pleasant experience, and I have had to stretch this rating to even give this facility a 2 as opposed to a 1. We stayed in another hotel that was even older than this one; but when I asked if they would come check my radiator (which was turned off), the staff was polite, and they were there within 10 minutes. Because of this I would never give this other facility a negative review. .
All I really require in a hotel are clean sheets, heat, and a staff response if there is a problem. With this hotel, I only got 1 out of 3. The sheets were clean.
- Official Description (provided by the hotel):
- The Great Southern Hotel Sligo is a family owned and operated hotel that has been a major player in the hospitality business in Sligo for over 20 years. We subtly blend the elegance and intimacy of a more gracious age, with the best of modern comforts. Accommodation comprises of 98 well appointed bedrooms all ensuite, with direct dial telephone, multi-channel television, hair dryer and, tea and coffee making facilities. Kick start your day with a hearty hot breakfast from the large breakfast buffet. We serve an appetising bar menu through out the day, from gourmet sandwiches and traditional Atlantic chowder to mouth-watering main courses all of which is very popular with locals, our Garden Room restaurant offers an extensive menu each evening using fresh produce sources from local suppliers. We also serve a variety of pastries, scones and finger sandwiches which can be enjoyed throughout the day beside an open fires in our lobbies The award winning leisure centre boasts a 13 metre swimming pool, a children's pool, sauna, steam room and a fully air conditioned gym. Great Southern Hotel Sligo can cater for a wide variety of group sizes with their range of conference suites, allowing for meetings and seminars of different scales to take place. Sligo, home to the infamous poet and playwright WB Yeats offers a wide range of amenities from the 340 seat Hawks Well theatre which hosts a diverse programme of arts and entertainments to the 12 screen multiplex Gaiety Cinema. We have it all, riverside cafes, museums, art galleries, shopping centres and within a 5 mile radius you have a choice of beaches, links golf courses, woodland walks and scenery renowned internationally. For our active clientele there is a fitness trail freely available in Sligo Town. Follow the river to the entrance of Lough Gill and along the way avail of an outside gym and a woodland walk, all within walking distance of the hotel and Hazelwood Forest Walk is just 3 kilometres outside Sligo on the shores of Lough Gill, follow the nature trail, enjoy lake views, picnic areas and unique wooden sculptures. The Great Southern Hotel Sligo & Leisure Centre offers a variety of holidays to suit all tastes, activity breaks include surfing, stand up paddle boarding, golfing and walking to name but a few, theatre breaks, over 50's and family holidays are also on offer all year round. ... more less
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- Also Known As:
- Sligo Southern Hotel