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“Nice Hotel, lovely river view”

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Waterford Marina Hotel
Ranked #3 of 12 Hotels in Waterford
Certificate of Excellence
Adelaide, Australia
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Nice Hotel, lovely river view”
4 of 5 bubbles Reviewed 26 September 2013

Checking in was a bit weird. There are some flats? apartments? units? around the Hotel and you cannot park in any of the car parks. We parked in one to check in and the girl at the Hotel reception desk got quite agitated saying our car would be clamped. How are we meant to know that? Where do we park to check in? Not a lot of information/signage given in that regards. There is a sign saying "Waterford Marina Hotel guests to park in undercover car park", but we didn't know you could do that as we hadn't actually checked in, so we were technically not guests.

Although once you check in there is a secure undercover car park which is great.

Apart from that the Hotel is lovely. Great view over the river. The room we had was spacious and clean.

We had dinner at the Hotel, which was delicious. It was the early dinner, which was a 3 course set price. Good price and great food. The staff were really friendly.

We also had breakfast which cost us 10 euros, but it was a cooked breakfast and was tasty. Lovely view from the restaurant over the river.

Short stroll to the centre of Waterford.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robandden6562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, 6 October 2013
I would like to thank you for taking the time to review the Waterford Marina Hotel on Tripadvisor, I am delighted to read that you both enjoyed your stay with us, I apologise for the issue on arrival with the carparking information, I have since addressed this with larger signage guiding all guests on arrival to our gated carpark and the intercom system that is in operation.
I hope you enjoyed your overall trip to Ireland and we look forward to welcoming you back to Waterford City on a return visit.
Kind Regards
Karen Dollery
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,103 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (317)
Date | Rating
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English first
Sunderland, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 25 September 2013

Room was huge and prepared in advance for 3 occupants. Could have had a dance party room having so much unused room. TV far too tiny to see from the bed. Was clean, within walking distance of downtown and in a decent area. Wifi was free, though slow, but it did the job. Breakfast was adquate for our group.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, 5 October 2013
Thank you for taking the time to review the Waterford Marina Hotel on Tripadvisor, I am glad to read that you and your family enjoyed one of our larger rooms, we are in the process of upgrading our TV's. I hope that you and your family enjoyed your trip to Ireland and we look forward to meeting you all again in the future.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tetbury, United Kingdom
Level Contributor
241 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 bubbles Reviewed 25 September 2013

This is a nice hotel with specious rooms, many overlooking the river as mine was with reliable WIFI and secure parking.

If I had a negative comment it's that the apartments behind seem to house some dodgy people - there was a hysterical shouting match going on there the night I was there which was a little unpleasant !

But for value it was great in a nice position in the town.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichCotswoldChap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, 5 October 2013
I would like to thank you for taking the time to review the Waterford Marina Hotel on Tripadvisor, I am delighted to read that you enjoyed your stay with us in Waterford City. I would like to apologise for the issue outside the hotel and will discuss with my team. I hope you enjoyed the rest of your trip around Ireland and we look forward to meeting you again in the future.
Kind Regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tenby, United Kingdom
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

Stayed here on a Thursday evening and the place was pretty full. Nice location on the waterfront , When travelling by motocycle its always a worry where to leave your bike and luggage...no worries here, at the rear of the Hotel is underground secure Gated carpark with CCTV .Room was of a decent size, clean and fresh,nice TV, tea coffee etc, large wardrobe etc etc Bathroom was nice, two lifts, writting bureau. Food was available in the bar but finished at 9PM but it seemed reasonably priced for a Hotel. Bar staff very friendly, receptionist very friendly and made you feel welcome. I ventured out and found a bar about 100m away which was very IRISH and pleasant. There are fast food outlets near to this pub.Breakfast was an Extra ten Euros but definateley worth it,as much toast and tea etc...and the serving staff were again brilliant.I will be staying here again.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom975478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, 5 October 2013
Thank you for taking the time out of your travels to write a lovely review about your stay in the Waterford Marina Hotel, I am delighted to see that you enjoyed your time with us in Waterford City, we do indeed have an indoor carpark which is a great asset to us and we get quite a lot of guests travelling by bike - summer time mainly - but this is a bonus for them. I appreciate your kind comments about our hotel, food and staff and look forward to meeting you again on your next visit to Ireland.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Victoria, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 September 2013

We spent two days at this hotel and found it's location excellent. The room we had was very spacious with great views and the Wifi was appreciated. We were within walking distance to Waterford's attractions and really enjoyed strolling beside the river. We also enjoyed our lunch and dinner at the Hotel on both days, service was quick and the food was great value, we enjoyed fish cakes, haddock, steak, all were perfect. Breakfast was a bonus and your typical Irish breakfast. I would say that cold toast was the only downside to the breakfast experience. Staff were obliging, friendly and courteous. We would definitely stay there again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, 22 September 2013
Thank you for taking the time to share your experience in the Waterford Marina Hotel with Tripadvisor readers. I am delighted to read that you enjoyed your two nights with us and that our food and service were all good with the exception of the toast - which I will address immediately. We are lucky with our location to be right beside the River Suir yet only a stones throw from the Viking Triangle which is home to the Waterford Treasures and House of Waterford Crystal, we would be delighted to meet you both again at anytime in the future but in the meantime I hope you enjoy the remainder of your holiday and have a safe journey home.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sequim, Washington
Level Contributor
161 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

What a nice place to stay in Waterford. The room was quite large, clean and very lice. Breakfast was equally pleasing. We had a nice view of the river, and looking at the water when we arose in the morning was nice. Hairdryer was provided as well as shampoo etc. Ice is available as well, which on our 12 nights in Ireland and the UK was a bit hard to find at some locations. Larger than usual mattress and our room had an extra single bed as well.

Location is good for town and activities. Good value.

Room Tip: View is great from the 4th floor.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, 22 September 2013
Thank you for taking the time especially during your holiday to review the Waterford Marina Hotel on Tripadvisor, I am delighted to see that you enjoyed all aspects of your stay with us. Overall I hope you enjoyed your vacation and would like to wish you a safe journey home.
On your next trip to Waterford City we will be happy to reserve a room on the 4th floor for you.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 September 2013

Stayed here on Trafalgar tour. Lovely to wake up to view of water and to listen to sound of water.
Very disappointed with breakfast. Had to queue for 20 mins to enter dining room. This was due to set up of serving food. Guests had to pass one by one past a single server and take their food to their table. Difficult to juggle the cereal bowl and the cooked breakfast. There was no fresh fruit. No self service of cooked food. Toast was cold and soggy on the table and only half a piece left for me. Very unrelaxing and unsatisfying. Spoilt what had been a satisfactory stay.
Didn't encounter anything like it anywhere else.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louisa57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this review, 22 September 2013
Thank you for taking the time to write a review for the Waterford Marina Hotel on Tripadvisor, with regards to breakfast we have a reservation system for our larger parties to ensure they have suffficient space, time and service to enjoy their breakfast, its not possible that you queued for 20 minutes as your time would have been reserved and we would have been ready at that time, I am unsure about the soggy toast because my staff constantly check the tables and replenish the tea/coffee/toast, also I prefer to serve the hot buffet as it gives us the opportunity to explain what is here and gives us the opportunity to help with specific requests such as crispy bacon or eggs over easy, etc.
Overall I hope you enjoyed your vacation to Ireland and wish you a speedy and safe journey home.
Kind regards
Karen Dollery
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterford Marina Hotel

Property: Waterford Marina Hotel
Address: Canada Street, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Waterford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Waterford Marina Hotel 3*
Number of rooms: 81
Official Description (provided by the hotel):
The warm comfortable 3 star hotel is situated in the heart of Waterford City on a well maintained cobbled road overlooking the River Suir. You can enjoy a stroll along Scotch Quay onto The Mall where you will find The Bishops Palace, House of Waterford Crystal, Reginalds Tower and much more. The Waterford Marina Hotel is perfectly situated for all visitors to the City, Heritage, Shopping and Nightlife all on our doorstep. ... more   less 
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