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“Excellent customer service, Really made our holiday .”

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Waterford Marina Hotel
Ranked #3 of 12 Hotels in Waterford
Certificate of Excellence
Reviewed 2 February 2014

Would Definately return . Joanne the manager very accommodating .
Had a small problem with our room and was dealt with very professionally and swiftly, and given complimentary cream tea in our new room! Staff all very friendly and smiley .
Food very very good and very reasonably priced.

  • Stayed: January 2014
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Thank 977Lizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this reviewResponded 9 February 2014

Thank you for taking the time to reveiw the Waterford Marina Hotel on Tripadvisor, I am delighted to read that your issue was dealt with swiftly and I will certainly pass on your kind comments to Joe-Anne. We hope to meet you both again on your next visit to Waterford City and please request a riverview room on your return.
Kind regards
Karen Dollery
General Manager

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707 - 713 of 1,182 reviews

Reviewed 27 January 2014 via mobile

Excellent hotel! Staff very friendly and rooms are huge close to everything and very accomadating lovely views food in the restaurant was delicious and the portions were huge .. had a lovely time cnt wait to go back ! X

Stayed: January 2014, travelled with friends
1  Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this reviewResponded 9 February 2014

I would like to take this opportunity to thank you for taking time out to write a review for the Waterford Marina Hotel on Tripadvisor, we are so glad you enjoyed your stay with us and your lovely comments are very much appreciated by myself and all the staff.
We look forward to meeting you again in the near future.
Kind regards
Karen Dollery
General Manager

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Reviewed 26 January 2014

Stayed one night recently, as a party of 6, and would highly recommend this hotel - for location, friendly & helpful staff; great choice for breakfast and nothing was too much trouble. There was night time entertainment but the hotel is so well insulated it did not disturb our sleep - so, if you in the sunny south-east - stay at the hotel : marvelous

Room Tip: Try for room with river & marina view
  • Stayed: January 2014, travelled with family
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Thank moso21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this reviewResponded 9 February 2014

Thank you for taking the time to reveiw the Waterford Marina Hotel on Tripadvisor, I am delighted to read that you and your friends enjoyed your stay with us. We do have a great location here in the middle of the city but quietly sitting on the river and its lovely to read that you all had a good nights sleep followed by a great breakfast.
We look forward to welcoming you back on a return visit and please do not hesitate to request a nice riverview room when making your reservation.
Kind regards
Karen Dollery
General Manager

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Reviewed 26 January 2014

I cannot give enough thanks or praise to the staff at this hotel for making our New Years stay totally memorable. Myself and my wife and a group of 32 OAP's rang in the New Year in the Marina. It was not our first time to stay here but as always, the service and welcome was top notch. Nothing was too much for the staff - from the reception staff to the bar staff and the cleaning team. Being of a certain vintage, we needed some additional help with things over the few days. Nothing was refused and we were never made to feel a burden. Thank you so much. We will definitely be back again. Noel. Dubin

  • Stayed: January 2014, travelled with friends
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Thank NoelMcConnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this reviewResponded 9 February 2014

I want to thank you for being such a nice person to look after, over the few years you have been coming to the Waterford Marina Hotel we have enjoyed your company and the craic that comes with you all. I am delighted you, your family and friends chose to ring in another New Year with us and hopefully we'll see many more in together.
We all look forward to meeting you soon, please give our regards to everyone and tell them we're ready and waiting for them.
Karen and all the Staff
Waterford Marina Hotel

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Reviewed 23 January 2014

My mother and I decided to go away for a night down to Waterford just before Christmas. We had been told about the Marina hotel by a family friend. On arrival the hotel staff were very welcoming. The room was lovely, we had lovely view and great facilities. We had a meal downstairs in the restaurant which we both enjoyed very much. I would highly recommend this hotel to anyone looking for a nice getaway. Special thanks to Joeanne Bailey for looking after us so well during our stay, very much appreciated :) we will be back in 2014, no doubt.

  • Stayed: December 2013, travelled with family
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1  Thank Kathleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this reviewResponded 9 February 2014

Thank you so much for writing a review for the Waterford Marina Hotel on Tripadvisor, I am so glad that you and your mother enjoyed your visit to Waterford and that you both enjoyed all aspects fo your stay with us, I will certainly pass on your lovely comments to Joe-Anne who is indeed an asset to us here.
We all look forward to meeting you both again and in the mean time have a safe and healthy 2014.
Kind regards
Karen Dollery
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

This was an awsome hotel and a pleasent surprise! The staff was wonderful! Super helpful and nice . The restaurant had great food and great customer service and we got to bring our kids in with us . There was live music which was so cool!Breakfast was big and delicious! Overall wonderful experience! Stay here you will not be disappointed!

Room Tip: ask for a room with a view :) we didnt and wished we had
  • Stayed: December 2013, travelled with family
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2  Thank Burkettfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this reviewResponded 9 February 2014

I would like to thank you for writing such a lovely review for the Waterford Marina Hotel after your recent stay, We are all delighted to read that you described your stay as an overall wonderfull experience and we look forward to welcoming you and your family back on a return visit in the future. Please discuss family room requirements as we have a selection of family rooms available.
Kind regards
Karen Dollery
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Location was off of busy streets with good parking and wonderful views of the river. It is in walking distance from major site seeing attractions. Staff was helpful with directions to places we wanted to visit. Restaurant on site made it handy to eat.

  • Stayed: September 2013, travelled with family
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1  Thank Craig B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfordMarina, General Manager at Waterford Marina Hotel, responded to this reviewResponded 9 February 2014

Thank you for taking the time to write a review for the Waterford Marina Hotel on Tripadvisor,
I was delgihted to read that you and your family enjoyed your trip to Waterford and we would like to welcome you back any for a return visit at anytime in the future.
Kind regards
Karen Dollery
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterford Marina Hotel

Address: Canada Street, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Waterford
Price Range: £50 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterford Marina Hotel 3*
Number of rooms: 81
Official Description (provided by the hotel):
The warm comfortable 3 star hotel is situated in the heart of Waterford City on a well maintained cobbled road overlooking the River Suir. You can enjoy a stroll along Scotch Quay onto The Mall where you will find The Bishops Palace, House of Waterford Crystal, Reginalds Tower and much more. The Waterford Marina Hotel is perfectly situated for all visitors to the City, Heritage, Shopping and Nightlife all on our doorstep. ... more   less 
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