Recently stayed at the hotel with my partner and found the hotel a nice, clean and pleasant place to stay. However, the staff in the restaurant were extremely rude. We went to the restaurant to have dinner before we left and despite the fact that the manager and waiting staff were coming to a table next to us to talk to a customer (who was clearly a regular) we were completely ignored. After about 20 minutes to half an hour of waiting my partner approached the bar to see if we can order and was old 'to take a seat, someone would be up to take our order'. The waiting staff were standing by the bar talking, there were only about five tables of people in the bar, and still no one approached us. After a further fifteen minutes we just got up and left. I couldn't believe how rudely we'd been treated. My partner is a manger in a restaurant himself and was highly offended. All in all it was a dreadful end to what was a pleasant stay.
- Official Description (provided by the hotel):
- The Granville Hotel Waterford overlooks the waterfront & marina in the heart of Waterford City's business & shopping centre. The Granville Hotel, Waterford offers 100 comfortable guestrooms, extensive conference, banqueting and wedding facilities ... more less
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- Also Known As:
- Granville Hotel Waterford