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“Loved Our Stay”
Review of Granville Hotel

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Granville Hotel
Ranked #2 of 12 Hotels in Waterford
Certificate of Excellence
Adrian, Michigan
Level Contributor
2,129 reviews
259 hotel reviews
common_n_hotel_reviews_1bd8 832 helpful votes
“Loved Our Stay”
Reviewed 10 February 2014

This was one of the most memorable hotels in which we have ever stayed. We stayed here at the recommendation of my distribution partner whom I was visiting while in town. As it turns out, we were very impressed as this place was wonderfully nostalgic. The location on The Quay was ideal as it was within walking distance from the city centre. The exterior had a rather grand appearance which was matched by the regal interior. The woodwork and décor were extraordinary. We were checked in quickly and efficiently and we found the two women working the front desk to be very pleasant and engaging. We took the elevator to the second floor to find our room. It was at that point that we ran into the one disadvantage we found with this fine old hotel. In true Fawlty Towers style, once reaching the second floor there were stairs that were there for no apparent reason. While this added charm, it was not pleasant lugging around heavy suitcases. We had to do this going up and down three short flights of stairs. Nonetheless, we ultimately found our room, however, and were very impressed with the décor. It was clean and everything functioned well, including the WiFi. There were a dearth of outlets but that would be expected in a vintage establishment like this one. We ate at the bar the Sunday night we checked in as there were no other choices for outside food by the time we inquired. The bar had a beautiful appearance equal to that of the rest of the hotel and we indeed enjoyed our meal there in a relaxing environment. The morning breakfast in the restaurant was also very enjoyable with hot items made-to-order as well as a very good selection of cold items. Our check-out was quite efficient. There was a problem with the bill but they took care of it and emailed the corrected version of the invoice to me later. In all, this was without question one of the nicest hotels at which we have ever stayed. The appearance was striking, the service was friendly and efficient and the price was very reasonable for what we received. I would recommend this hotel to anyone without hesitation.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this review, 18 March 2014
Many thanks for your wonderful kind comments.The appearance was striking, the service was friendly and efficient and the price was very reasonable for what we received. I would recommend this hotel to anyone without hesitation. This recommendation I am sure will be very helpful to future guests. We are very grateful and thank you.
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1,282 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (295)
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English first
Toronto, Canada
Level Contributor
206 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 20 January 2014 via mobile

This hotel is right on the waterfront and you can walk everywhere from here. Excellent shopping around the corner. Easy to get to Waterford crystal and galleries from the hotel. Nice Irish breakfast included in our room rate. Staff are very friendly. Gluten free options on the menu were appreciated.

Stayed January 2014, travelled on business
Helpful?
4 Thank FineThingsinlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this review, 18 March 2014
Thank you for your kind comments and the time you took to write them. We are very lucky to have such a good location and I am glad you enjoyed our gluten free options. Hopefully you will get to make a return visit to The Granville Hotel.
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 January 2014 via mobile

Came here in July 2012 with about eight girls for a birthday weekend.

The price was good we got a deal 2 nights b&b and one dinner for 99 per person.

Good location right along the quays and in walking distance from the train station.

Reception is quite small though not a problem.

As there was eight of us we had four rooms I was lucky enough to be given a huge room although other people in our party had tiny rooms which they requested to be moved and that was done no questions asked.

First night we sat in the bar and got bar food which was lovely the atmosphere in the bar was great too,

The location is brilliant with walking distance to the towns main nightlife centre.

The hotel itself is old style but elegantly done and service is brilliant,

The choices on the breakfast menu were brilliant (full irish and pancakes with fresh berries and cream to name a few) with brilliant service.

The same goes for the dinner we had the second night in the hotel with silver service and a great choice on the table d horte menu including duck and fish.

Would definitely be back if in Waterford again.

Stayed February 2013, travelled with friends
Helpful?
1 Thank Chloecooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this review, 18 March 2014
Many thanks for taking the time to write your review. We delighted that you enjoyed your stay and hope that you do come back and visit us.
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Tennessee
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 January 2014

What a wonderful hotel and what great service!! Upon arrival at the hotel, the hotel manager came on the bus and welcomed us to the hotel. He personally welcomed each person as we left the bus. Checkin was speedy and luggage was delivered promptly. We had our best dinner and breakfast of our tour here. The dinner and breakfast was superb! The food was also the best that we had experienced since being in Ireland. The manager came to our dinner table to chat and upon learning that one person in our group had just had a birthday and another coupe was celebrating their anniversary, he ordered complimentary champagne for our table. What a great touch of service!!

  • Stayed September 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this review, 18 February 2014
Thank you so much for a most wonderful review ““Best Hotel on Our Tour!” We really appreciate your time and are very grateful for your comments. You captured all we set out to achieve and that you leave The Granville Hotel having had a good experience, one that you will remember. Hopefully you get to return.
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South Bend, Indiana
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 January 2014

What a wonderful and charming hotel near the Center of Waterford. A great hotel still vibrant, with great color, warm rooms, and wonderful views of the ancient Viking raiding town, that proved to become a great city from then to know. The check in to this wonderful hotel took less then 8 minutes, our suit cases were taken up to a room and placed on our beds. The window was opened, and fresh air came into to remind us of the wonderful country we had driven across this day. The dinner this evening was from a five star chef, and perhaps the best we had ever had in such a warm and inviting dining area. A wonderful aunty room was available later we my wife and I could enjoy a glass of wine, and good company. We stayed above in the front of the hotel above the third floor. The room was quite clean, the bathroom large, and it seemed like we were staying in a room dated back to the early 19th Century. The corners, and up steps into the room reminded me of several quaint and unique features that served a purpose many years ago. There were number of places that we visited during the morning, and did enjoy our walk along the river, coming in from the sea. The breakfast in the morning was the excellent, and well worth the wait. We were sorry that we did not book beyond our one night stay, the room cost was very reasonable, and the location to all venues were within minutes away. Stay as a couple, or as a family and remember a time in a grand Hotel that you can still visit today, and say a memory.

Room Tip: Ask for an upstairs room, above the third floor, and enjoy the city and the view.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this review, 18 February 2014
Thank you so much for a most wonderful review “A Grand Hotel With Romance & History in a Beautiful City” I really hope your review will be read by many as it would encourage people to not only choose to stay in The Granville but also to choose to stay in Waterford. Suffice I hope to say to you we really appreciate your time and are very grateful for your comments. Hopefully you get to return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway
Level Contributor
165 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 8 January 2014

Stayed here overnight during a business trip, maybe it was a bit quiet prior to the Christmas season but I felt the hotel was a bit jaded and worn out. Room was OK, nothing spectacular. Funny noises from the water pipes in the middle of this night. Very deceptive step on the way into the room, almost sprained my ankle. Heating was on full blast, had to open a window. Had food in the restaurant which was fine. Guinness not great in the bar to be honest. The hotel might be much better in the summer season, but not this time of year.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MayoForSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this review, 18 February 2014
Thank you for taking the time to write your review. Disappointed that is how you felt leaving The Granville Hotel. All your comments I have taken on board and I understand what you’re saying and would like to apologies for the noise in the pipes and the Guinness not being great. Regardless of the time of the year these things should not be. I do hope you will stay with us again and that your view of us will change. Perhaps if you wish just request a different room that does not have a step. Looking forward to you coming back and you having a different experience.
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Brighton, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 January 2014 via mobile

Enjoyed a short break in the Granville hotel on fri 19th dec.we arrived before midday expecting to just drop off our luggage but lovely lady on the front desk immediately checked to see if room ready and we were given room straight away . lunch at their carvery was fantastic but far too much food we could easily have shared one lunch, we had late drink in the bar very friendly helpful staff.room was spotless,car park voucher very useful. , all in all lovely stay and will be back soon.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this review, 18 February 2014
“All in all lovely stay and will be back soon”. Thank you for taking the time to write your review. We can’t ask for much better than that and we are delighted that you enjoyed your and we looking forward to you coming back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Granville Hotel

Property: Granville Hotel
Address: The Quay, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Waterford
#1 Family Hotel in Waterford
#2 Luxury Hotel in Waterford
#2 Business Hotel in Waterford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Granville Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Granville Hotel Waterford overlooks the waterfront & marina in the heart of Waterford City's business & shopping centre. The Granville Hotel, Waterford offers 100 comfortable guestrooms, extensive conference, banqueting and wedding facilities ... more   less 
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Also Known As:
Granville Hotel Waterford

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