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“Looking forward to going back”
Review of Granville Hotel

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Granville Hotel
Ranked #2 of 12 Hotels in Waterford
Certificate of Excellence
Reviewed 5 June 2009

Myself and 16 others in our group recently stayed in the Granville Hotel in Waterford. We all had such a good time, the weather was beautiful but even in winter the hotel is so central (its very close to the railway and bus station) There are local buses every half hour and long distances every hour). The city centre is only 5 minutes walk away. Best of all the foot is excellent and the staff are the friendliest you could wish to meet anywhere in the world.
I am looking forward to going back.

  • Stayed: May 2009
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Thank Blessobubbles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,285 - 1,291 of 1,365 reviews

Reviewed 4 May 2009

Having read the reviews on this forum I was very apprehensive about booking this hotel. We booked two nights bed and breakfast and one evening meal. Check in was friendly and informative. Room was perfect with a lovely big bathroom. Breakfast was amazing. Buffet of juices, cereals, porridge, fresh fruit and yogurts. Then, had to decide on Full Irish Breakfast or fresh fish, cold meats and cheese or kippers. I had the fresh fish (plaice) which was delicious. Also included coffee, tea or herbal teas, toast, Irish soda bread, croissants and pastries. Hotel was buzzing, great atmosphere. Evening meal was really good, plenty of choice and great service. would recommend this hotel if you would like to be spoiled and to enjoy a real Irish Cead Mile Failte.

  • Stayed: May 2009, travelled as a couple
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Thank gerann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2008

We stayed at The Granville for one night as part of our honeymoon tour of Ireland and can honestly say that this is one of the worst hotels we have ever stayed in! The reception staff were unhelpful and while being checked in, were chatting to each other. The room we had was very hot but we couldn't open the windows as we were right next to the kitchen extractor fans and the smell was awful. The mattress was old and saggy with a big dip in the middle. We ordered breakfast in our room the next morning which was dried up and tasteless. Waterford however is a lovely place and we would recommend a visit especially to Waterford Crystal.

  • Stayed: August 2008, travelled as a couple
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1  Thank Cazant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2008

This hotel is many years in Waterford. 4* and lives up to it. Staff v friendly and excellent at their jobs. Bedroom very cosy, antique furniture, marble bathroom. Great clientele drink and eat in hear. Food superb at great prices.Big bar, lots of people stroll in to the open fire bar for a spot of lunch. great attention to detail by staff. Cant recommend this hotel enough. Soft chairs in smoking area. not these steel ones that you get elsewhere. they say its the best hotel in Waterford - totally agree

  • Stayed: November 2008, travelled with friends
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Thank nualafarrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2008

Recently stayed in the Granville Hotel in Waterford, the hotel is well located in the centre of the city. The hotel has plenty of character our room was a good size on the third floor overlooking the main road and river but we were not disturbed by the traffic. The room was very nicely decorated with two beds on small double and a single. The bedroom and bathroom were spotlessly clean and have everything you would need for a comfortable stay. Only problem is that the walls are very thin and we were awoken one night by the couple next door arguing. I found the staff to be friendly and professional. That said, it should be pointed out the hotel caters for coach tours and therefore it can be busy at breakfast time. I would also advise those of you considering staying at this hotel not to bother with a package that includes dinner, because it was only average and you are only allowed choose from a limited set menu, However, Waterford has plenty of good restraunts within walking distance of the hotel. I would recommend Bodega restaurant and wine bar at 54 John's Street. (booking advisable). We had one of the best meals out we have had in a long time there and it won't break the bank. You should also check out the Munster bar (which also has a popular restaurant), its like stepping back in time lovely.
The Granville does not have a car park, and when I rang to make our booking I was told that they would validate the ticket for the public car park across the road between 5pm and 11am. But they omitted to tell me that they would only do so for only one nigh............. It should be noted that further up the quay side there is a long stay car park with a flat fee of €5.50. Which is much better value. All and all I would recommend this hotel as a base to explore the South East.

  • Stayed: November 2008, travelled as a couple
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Thank noelleb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2008

We booked the night before our stay and the Hotel had no record of our reservation. This is no problem , these things happen. My problem was that Reception were not prepared to entertain the notion that we had booked, stating that they were full for quite some time and it was somehow our fault.
I work in the Hotel Industry and persisted in getting them to check their bookings and that particular website arrivals for that date. I still wasn't annoyed but we would have been left find another Hotel even though the booking was made in good faith.My Boyfriend had booked it and assumed by receptionists attitude that he had made a mistake and I was annoyed that he was made to feel stupid as they were quite consending towards him.
An older Manager was called and reluctantly checked their inbox and found our reservation, he found it and proceeded to explain how our booking slipped through using jargon that most people would not understand , there was no apology at all for refusing to accept that we had not booked and they 'found ' a room for us after all that!!!
The water was just about warm, but we were staying for one night only so just mentioned it on check out for their own benefit.
We didn't pay a very high rate and it is quite central, but the attitude annoyed me especially when we were so laid back about it, not even complaining during the 15 mins we were waiting to get a room, I just can't believe that no effort was made to be in any way friendly to us or apologise for the errors . We didn't complain, look for anything but I would have expected an effort in the form of customer service

  • Stayed: May 2008, travelled as a couple
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1  Thank Bialann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2008

We unfortunately stayed here only one night as we were part of a tour. What especially pleased us all, was the fact that the hotel manager came on board the bus to welcome us and to say goodbye when we left. This was truly a lovely touch.

The hotel had been refurbished some time ago and they have retained the grand flavour of yesterday. Our room was charming. We had a bay window area with two easy chairs to sit and read. And the lights were bright enough to actually be able to see to read after dark. There were 2 casement windows to throw open for air.

Free access to a computer in the foyer. We were served an excellent dinner and full Irish breakfast.

This will be our first destination when we return to Ireland! We only saw the Waterford glass factory but there is a lot more to this town than that.

  • Stayed: September 2008
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Thank Maberly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Granville Hotel

Address: The Quay, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Waterford
#1 Romantic Hotel in Waterford
#2 Luxury Hotel in Waterford
#2 Business Hotel in Waterford
Price Range: £78 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Granville Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Granville Hotel Waterford overlooks the waterfront & marina in the heart of Waterford City's business & shopping centre. The Granville Hotel, Waterford offers 100 comfortable guestrooms, extensive conference, banqueting and wedding facilities ... more   less 
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Also Known As:
Granville Hotel Waterford

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