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“Voucher”
Review of Granville Hotel

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Granville Hotel
Ranked #2 of 12 Hotels in Waterford
Certificate of Excellence
Reviewed 7 June 2007

We a family of four stead here for three nights ,when we arrived the lady on the desk could not have been nicer we paid in FULL that evening so we would not have to worry about things,and the lady even gave us a voucher for Dinner, we were delighted , or so we thought , we had dinner that night and handed in the voucher which was no problem , we ate in the hotel the three nights paying as we go but on the morning we were leaving we were told we owed for dinner on the friday ( Voucher ) I said no that mary the lady on thedesk gave us a complemtry dinner which was wrote on the voucher the could not find the voucher while we were there so the man on the desk said he would look it up and ring me i gave him the name of the waiterthat we gave it to , I got a phone call that evening fron Sophie saying that she found the voucher but nothing was written on it so I paid in Full thinking we must have miss read the voucher , So when i informed the other family members the were disgusted as we know what we read so we rang the manger ( Niel who was lovely said he would look in to it , he did and Guss what he found the real voucher and said we were right it was wrote on it but that the lady (Mary ) MADE THE Mistake and gave it to us instead of some one else We were made to feel as if we were telling Lies why couldnt sophie ring and apoliges it dos not hurt anyone to be up front, would we go back ,? I dont think so We brought my mom down for a weekend a way as a treat as my dad had just passed a way and what an ending to a great three days away. we asked Neil to send my mom small note to say it was a missunderstanding but heard nothing since

Stayed: May 2007
Thank veronica12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 7 June 2007

The Granville has quite a history...unfortunately, it shows. Lobby is too small and they book large groups. As previously noted on posts, they have a problem getting bags and people to rooms...one small elevator. However, on the upside...the management is hospitable and the restaurant is excellent. The service is great. We were in a room that was tucked away in a corner on the 3rd floor...no windows that would open for ventilation...no air conditioning....stifling. Convenient location.

  • Stayed: July 2006
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2  Thank louadguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2007

  • Stayed: May 2007
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2  Thank LAGAL75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2007

  • Stayed: May 2007, travelled as a couple
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1  Thank CosmicCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2007

  • Stayed: March 2007
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4  Thank irishcailini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2007

  • Stayed: February 2007, travelled as a couple
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1  Thank Emperorbowsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2007

  • Stayed: February 2007, travelled on business
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1  Thank MARY033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Granville Hotel

Address: The Quay, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Waterford
#1 Family Hotel in Waterford
#2 Luxury Hotel in Waterford
#2 Business Hotel in Waterford
Price Range: £73 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Granville Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Granville Hotel Waterford overlooks the waterfront & marina in the heart of Waterford City's business & shopping centre. The Granville Hotel, Waterford offers 100 comfortable guestrooms, extensive conference, banqueting and wedding facilities ... more   less 
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Also Known As:
Granville Hotel Waterford

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