We a family of four stead here for three nights ,when we arrived the lady on the desk could not have been nicer we paid in FULL that evening so we would not have to worry about things,and the lady even gave us a voucher for Dinner, we were delighted , or so we thought , we had dinner that night and handed in the voucher which was no problem , we ate in the hotel the three nights paying as we go but on the morning we were leaving we were told we owed for dinner on the friday ( Voucher ) I said no that mary the lady on thedesk gave us a complemtry dinner which was wrote on the voucher the could not find the voucher while we were there so the man on the desk said he would look it up and ring me i gave him the name of the waiterthat we gave it to , I got a phone call that evening fron Sophie saying that she found the voucher but nothing was written on it so I paid in Full thinking we must have miss read the voucher , So when i informed the other family members the were disgusted as we know what we read so we rang the manger ( Niel who was lovely said he would look in to it , he did and Guss what he found the real voucher and said we were right it was wrote on it but that the lady (Mary ) MADE THE Mistake and gave it to us instead of some one else We were made to feel as if we were telling Lies why couldnt sophie ring and apoliges it dos not hurt anyone to be up front, would we go back ,? I dont think so We brought my mom down for a weekend a way as a treat as my dad had just passed a way and what an ending to a great three days away. we asked Neil to send my mom small note to say it was a missunderstanding but heard nothing since
- Official Description (provided by the hotel):
- The Granville Hotel Waterford overlooks the waterfront & marina in the heart of Waterford City's business & shopping centre. The Granville Hotel, Waterford offers 100 comfortable guestrooms, extensive conference, banqueting and wedding facilities ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Granville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Granville Hotel Waterford