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“Charming Old Fashioned Hotel”
Review of Granville Hotel

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Granville Hotel
Ranked #2 of 12 Hotels in Waterford
Certificate of Excellence
cork
Level Contributor
61 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Charming Old Fashioned Hotel”
Reviewed 20 October 2010

Check in was professional although aloof. Bedroom was spacious, comfortable and quiet.
First impression of hotel was the Bar, could not fault the service, welcome and choice of wines given by Elizabeth.
Chose to eat in the Restaurant for the 'Early Bird Menu' which looked great value. I asked the waitress if the cod was the fresh 'catch of the day' The surly reply was "Do you mean fresh frozen?" "We do not have a bath with them swimming around in" Stunned into silence! I ordered the cod (glad I did not ask about the origins of the meat).....It was not edible. My partner said his soup & main course was bland. Desert was fine. In fairness was not charged for the Cod.
Breakfast was ok. Hotel good location, just the food let it down. An 'Early Bird Menu' should be enticing people to dine again in the future. I would certainly stay here again but dine elsewhere

  • Stayed October 2010, travelled on business
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Helpful?
Thank BernieCastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, Manager at Granville Hotel, responded to this review, 22 October 2010
Many thanks for taking the time to write your review. I am delighted to read that you would stay with us again and very concerned that you would not dine with us. However reading your observations I can understand why and I myself was" stunned into silence". Comments made like that by any of my staff I can not defend,also I can not defend poor product quality for these I sincerly apoligse. The next time you stay please give our food another chance as we have a daily fresh fish special subject to availability. This because of price is not on the early bird menu .The fish you had, would have been frozen from fresh and I am having our chef contacting our supplier and if need be we will change supplier. Once again many thanks as your comments will help us to maintain standards. Also I have passed your kind comments to Elizabeth in the bar. Looking forward to you returning to the Granville Hotel.
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Rating summary
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  • Cleanliness
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Montana
Level Contributor
178 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 12 October 2010

The Granville Hotel is a beautiful, old building with so much charm and history. The woodwork is spectacular in the building. The room was smaller than any of the others we stayed in during our tour, and the beds were small. We had a room that overlooked the street and the water, and I was concerned about noise, but it was not bad. We were on the second floor, so walked to our room and avoided the overcrowded elevator. The restaurant is beautiful and served an excellent dinner. The location is convenient to shopping and the Waterford Crystal Showroom. We only stayed one night, but would have liked to stay longer.

  • Stayed September 2010
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Helpful?
Thank wewannagoagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, Manager at Granville Hotel, responded to this review, 24 October 2010
Delighted to read tha you would have liked to have stayed longer at The Granvile Hotel Waterford. Very much appreciate the time you took to write your review and for your kind comments. Many thanks again.
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Doha, Qatar
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 September 2010

Spent five nights at the Granville as our base for exploring Waterford County. Overall we had an enjoyable stay, though a few things could have been better. Roads were closed because of a fun run and food fair the day we arrived, so the directions given by the hotel were useless and no one had emailed alternative routes to us. Luckily we found a couple of very helpful Gardei to help us. The hotel also plays host to lots of bus tours, which means there are times when the one lift is just impossible to use as suitcases are being delivered to rooms. Our room was very comfortable, but we felt the thin, skimpy bath towels did not befit a 4-star hotel. We were given a room that does not have the internet (apparently the thickness of the walls means the wireless does not reach everywhere) - and were not advised of this on check-in. At least there is wireless in the bar, which we used but obviously not as convenient. We found the Irish staff very friendly and helpful, but unfortunately the Eastern European staff in the restaurant where we had breakfast were much less so and seemed more interested in setting tables for lunch than helping those of us who chose to miss the early bus tour rush and breakfast a little later (though still well before breakfast closed). We ate dinner in the bar a number of times, and enjoyed both the variety of on-tap beers and the food.

  • Stayed September 2010, travelled as a couple
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Helpful?
Thank KJSCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, Manager at Granville Hotel, responded to this review, 24 October 2010
Thank you for taking the time to write your review on your recent stay at The Granville Hotel. Its pleasing to read the overall impression was good and that you enjoyed the beer and the food in the bar. The things that could have been better I do apoligse for. Some of them are within our control and are looking into ways we can improve the services and those that are outside our control we are also looking into ways of improving communication between all parties involved. When what you have commented on is resolved we will be all the better for it. So many thanks again for taking the time to write. Looking forward to being of service to you in the future.
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cork
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2010

3rd time staying in this hotel .Previous times with supervalugetawaybreaks .On both times got excellent rooms to the front of the hotel .This time booked on hotel website with weekend break offer of 2 nights b/b and 1 one evening meal . Got a small room at rear of hotel overlooking kitchens with noise and smells coming from same .Also wedding in hotel on friday night and noise coming from same a until late from reception hall also at rear of hotel outside our bedroom window

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank tedcrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, Manager at Granville Hotel, responded to this review, 24 October 2010
Thank you for staying at The Granville Hotel many times and for taking the time to write your comments. I am so sorry your last visit was not as good as the previous ones. When reserving your next weekend with us, please email that your room choice is to the front of the hotel and we will ensure that's what you will get. Looking forward to you returninn to The Granville Hote.
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Belfast, United Kingdom
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 16 August 2010

The Granville Hotel exceeded our expectations. We had a good deal with 2 nights B&B and 1 dinner for £160. Considering the exchange rates on euros this is an excellent deal. The checkin was easy and friendly. The bar is always lively and again very friendly staff. The room we were in did not have a view but this is our perference as we prefer to be away from any main roads. The room had a double and a single bed with large space and lovely bathroom. The dinner we had was a set menu with 6 main choices, starter, dessert and tea/coffee which I think is their early bird menu (5.30pm - 7pm) but for the deal they offer it all evening. The food was lovely, generous portions, service efficient and we enjoyed every mouthful. Breakfast is also excellent. Lots on offer and the cooked breakfast is hot and tasty. We used Waterford as a base to explore the coast and there are some gorgeous beaches from 4 to 10 miles away to spend the day with your family. Overall I would highly recommend this hotel for your stay and there are some lovely restaurants and bars in Waterford itself for your stay. Would also recommend The Gingerman for pub grub and pleasant helpful staff.

  • Stayed August 2010, travelled as a couple
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Helpful?
Thank Lisa04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, Manager at Granville Hotel, responded to this review, 24 October 2010
Your high recommendation and kind comments are greatly appreciated. We thank for taking the time to write your review and look forward to you revisiting The Granville Hotel sometime in the future.
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Bluffton, South Carolina
Level Contributor
3 reviews
3 hotel reviews
Reviewed 15 August 2010

My husband and I were on our honeymoon in Ireland and touring Ireland, one of our stops was Waterford. We stayed at the Granville Hotel and were very happy with the service, our room, and the hotel's decor was very charming and inviting. I had some reviews prior to staying at the Granville, stating that it can be a bit noisy at night. But we did not find that to be the case. In fact, since we were only there we were disappointed that we didn't get to stay longer. My only advice is if you're traveling from the states make sure you eat before 8:30, its very difficult to find food after that. I would recommend the Granville to anyone and would gladly stay there again.

  • Stayed July 2010, travelled as a couple
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Helpful?
Thank KellyFanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, Manager at Granville Hotel, responded to this review, 24 October 2010
Delighted to read you enjoyed your stay at The Granville Hotel Waterford when on your honeymoon and thank you for writing the review. Should you decide to reviset The Granville Hotel on any of your anniversaries !!!! please remind us you stayed with us when on honeymoon.Best regards.
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lynchburg, va
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 August 2010

We stayed in 7 hotels on our Globus tour this was our favorite! It was a beautiful hotel right on the water in waterford. It is very old with lots of history the man that designed the Irish flag was born in the hotel, it is very old. The dinner was amazing we had salmon and the best blackberry crumble I have ever had. We did a walking tour thew the town which was very nice. You can walk to most everything from the hotel lots of pubs and shopping.

  • Stayed June 2010
    • Location
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Helpful?
Thank talbbe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, Manager at Granville Hotel, responded to this review, 24 October 2010
To have been your favourite hotel of the seven you stayed in while on a Globus Tour is a truly great accolade to give The Granville Hotel Waterford. Thank you for writing the review and many happy touring days.
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Additional Information about Granville Hotel

Property: Granville Hotel
Address: The Quay, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Waterford
#1 Romantic Hotel in Waterford
#2 Luxury Hotel in Waterford
#2 Business Hotel in Waterford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Granville Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Granville Hotel Waterford overlooks the waterfront & marina in the heart of Waterford City's business & shopping centre. The Granville Hotel, Waterford offers 100 comfortable guestrooms, extensive conference, banqueting and wedding facilities ... more   less 
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Also Known As:
Granville Hotel Waterford

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