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“Heaven on Earth”

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Waterford Castle Hotel & Golf Resort
Ranked #1 of 12 Hotels in Waterford
Certificate of Excellence
Reviewed 23 April 2012

Everything about this venue is top class. From the welcome on arrival to the moment of departure, the staff are friendly and nothing is too much bother for them. I have stayed here on a few occasions and intend to return. The food was delicious!! Well done to everyone at the Castle!!

  • Stayed: April 2012
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Thank Shirley23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales & Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 11 May 2012

Dear Reviewer,

I have just read your review and would like to thank you for taking the time to share your thoughts on our property. I am so happy to hear you experienced the customer service for which our staff are famous for.

I hope we have the opportunity to welcome you back in the near future.

Best Wishes
Kerry Dunne

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1,011 - 1,017 of 1,325 reviews

Reviewed 19 April 2012

We stayed down on the Easter weekend, 6 adults (3 couples) and a dog. We were pleasantly suprised how nice the houses were and for such a reasonable cost, we are used to staying in the likes on Doonbeg but I have to say for the cost diffrence Waterford Castle is right up there. The ferry was always availble to Waterford, Dunmore East was only down the road for walks, the city centre was a short taxi ride away, the houses were large and well equipped and the golfing was a big hit and tee times could be easily reserved, my own critism is that the club house closed very early and for a golfing resort, the Masters could not be viewed on the island. will be back and would recommend to anyone.

Room Tip: Self Catering Houses are lovely.
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  • Stayed: April 2012, travelled with family
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Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales & Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 11 May 2012

Dear Reviewer,

I have just read your lovely review of our Castle Garden Lodges, thank you for taking the time to share your experience with us. I am delighted that you and your family enjoyed The Island and all that Waterford has to offer.
I am sorry that you did not get to see the Masters at our clubhouse, we are looking at extending our opening times for such events.

I hope we have the pleasure of seeing you again in the near future.

Kind Regards
Kerry Dunne

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Reviewed 17 April 2012

Waterford castle is like no other venue that i have ever stayed in before in Ireland. I was fortunate enough to get married there and i would do it all over again in a heart beat. It is a fantastic location for any sort of important event in your life that you would like to celebrate or it is definitely a place to go if you just want to get away from it all and be treated to first class service and food.
All my guests raved about the food, in short our meal was fantastic, it is defintiely a treat to eat in the Munster Room, Michael and his staff of chefs create mouth watering dishes from locally sourced produce. The staff, i can't talk more highly of, every single member of staff that i encountered was friendly, attentive and anything you asked of them was done immediately. Every single staff member came across as wanting to give you the best service they possibly could.
My husband and i are already looking forward to our next trip to Waterford Castle.

Room Tip: All the rooms are different but if you can afford it get yourself a suite. However it doesn't ma...
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  • Stayed: April 2012, travelled with family
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1  Thank Shellymf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales & Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 2 May 2012

Dear Reviewer,

Thank you so much for your kind words regarding our property and staff. We take great pride in the food and service here at the Castle and I'm delighted that this came across during your stay.
I am happy to hear that you are already planning your return trip.
We look forward to seeing you again.

Warm Regards
Kerry Dunne

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Reviewed 17 April 2012

Just back from my cousins wedding this weekend we took two lodges and found them to be fantastic very plush lovely kitchen living area comfortable beds etc best holiday rentals we have ever stayed in worked out great value as there was ten of us in total would definitely return

  • Stayed: April 2012, travelled with family
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Thank michael c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

We got married in Waterford Castle last year and returned for a special celebration recently. Our wedding last year was catered for splendidly - nothing was too much trouble and all our guests (and ourselves) were loud in their praise for the venue and the staff.
Recently we returned for an overnight stay with dinner in the hotel restaurant. We were recognised and made so welcome it was like visiting a friend's very special home. Once again the food was absolutely excellent, the Castle and grounds were magical, our room was stunning - in short the overall experience could hardly be bettered.
This is a very special hotel. No large hotel-chain anonymity - the client is treated personally by the most attentive staff. While it is not as slickly commercial as some, it is true to the fact that it is a small medieval castle which has been sensitively upgraded to provide 21st century comfort levels.
The entrance hallway is spectacular but warm and welcoming with couches around an open fire. The grounds are not manicured and sterile but at present are a blaze of colour from Rhododendron, Camelia and Azalea shrubs and trees. If you are a golfer there is a fine course on the island - if not there are beautiful walks through the woods.
While it is not cheap it is excellent value for money if you seek peace, comfort and wonderful food in the spectacular setting of 'The Island'.

  • Stayed: April 2012, travelled as a couple
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1  Thank billyg010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales and Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 2 May 2012

Dear Reviewer,

It was great to have you back at the Castle for your first anniversary, thank you for your lovely review. It is so nice to see that you feel like you are returning home and we look forward to seeing you for many anniversaries to come.

Best Wishes
Kerry Dunne

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Reviewed 16 April 2012

stayed here in march for my birthday.very impressed with the ferry and whole grounds.were given a voucher and upgraded ourself.was never keen on old castle hotels, but the room was spacious and really warm,no draft what so ever!!!!!that must have been the best shower i ever encountered in a hotel room,my god i could have stayed in their forever.had a nice birtday plate with sweets in the room on arrival.would have loved a few more tv channels but thats personel preference.free wifi in the bar area only,not a bad idea seeing that you are their to relax not to work.had afternoon tea the first day,were happy with everything.had dinner in the restaurant the second night and had only one small issue with the wine,but that sorted itself out on check out.food was amazing and atmosphere very casual.the only glitch was that due to a fault there was no hot breakfast the last morning of our stay. i do understand equipment breaking but in a 5 star hotel surely they could have improvised something(use one of the kitchens in the club house or lodges??). also no apology from waitress or manager on duty. overall very enjoyable stay and would defenetly recommend.

  • Stayed: March 2012, travelled as a couple
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1  Thank marco004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

Went to my best friends wedding at Waterford Castle. I can't praise it enough, a beautiful old building, stunning grounds FANTASTIC food and great service...the staff were excellent (Particularly fond of Antonio who is a great front of house).

If I could give it some constructive feedback the only thing i'd say is it could do with a lick of paint in a few spots, and higher water pressure for some of the showers... but it didn't spoil our experience in anyway,we're just fussy.

Grazie Mille!!!
R & J

  • Stayed: April 2012, travelled with friends
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Thank RemLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales and Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 2 May 2012

Dear Reviewer,

Thank you for your recent review of Waterford Castle, I am very happy to hear that you enjoyed the wedding you attended here. I have past your comments onto all of our staff including Antonio, who were all delighted with your comments.
I'd also like to thank you for your constructive comments, we are continually improving our property and appreciate all guest observations that can only help us to perfect our offering.

We hope to see you again in the near future,
Many Thanks
Kerry Dunne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterford Castle Hotel & Golf Resort

Address: The Island | Ballinakill, Waterford X91 Y722, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Waterford
#2 Family Hotel in Waterford
#2 Romantic Hotel in Waterford
#7 Business Hotel in Waterford
Price Range: £107 - £361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterford Castle Hotel & Golf Resort 4*
Number of rooms: 67
Official Description (provided by the hotel):
Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more   less 
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Waterford Castle

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