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Waterford Castle Hotel & Golf Resort
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Reviews (1,365)
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Reviewed 4 May 2013 via mobile

We recently returned to the Castle for our first wedding anniversary and it was really lovely to be back. We had the Ormond Room which is a large room with gorgeous views. The only noise that we could hear was the birds which is a lovely change! The food at dinner and breakfast was perfect (especially the lamb) and service was efficient and friendly as usual, especially Antonio who took time to chat. Our dessert plate even had a happy anniversary message on it which was a lovely touch and made us feel special. Hopefully we'll be back for our next anniversary.

  • Stayed: April 2013
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Thank jjcb27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 7 May 2013

Dear Reviewer
Thank you very much indeed for taking the time to wite your review. It was lovely to read such compliments and we are delighted to hear service being described as efficient and friendly. I will happily be alerting Antonio to your kind remarks and we hope to see you on your next anniversary if not sooner!
Kind Regards
Derek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2013

went to dear friends 50th birthday with afternoon tea just for the girls, it was fabulous and a real treat.staff were very friendly and helpful nothing too much for them,location in conservatory was just lovely.A great afternoon..

Room Tip: the only tip i can give people thinking about booking a night or two just book it or you will be disapointed if you don't.
  • Stayed: June 2012, travelled with friends
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Thank donnapreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 7 May 2013

Dear Reviewer
Thank you for sharing your feedback with us. We were delighted to learn of your Afternoon Tea experience at the castle and that your findings were positive. The staff will greatly appreciate the recognition you have given them and we hope that you will return for many more great afternoons. Please pass on all our very best and a belated happy birthday to your dear friend.
Kind Regards
Derek

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Reviewed 3 May 2013

You can't go wrong with booking at the castle. The staff is incredible; wonderfully attentive and kind. They anticipated our wants and needs without being intrusive. Our room was beautiful; a castle dream with modern conveniences. Food and service is excellent. The grounds well kept. We didn't want to leave "our" castle and definitely would book again on a future trip to Ireland.
I

Room Tip: Choose any room. They are all wonderful. Spotlessly clean with very comfortable beds.
  • Stayed: April 2013, travelled as a couple
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Thank Dotty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 7 May 2013

Dear Reviewer
Thank you for taking the time to write your review. All of the staff at Waterford Castle will be so proud to receive such abundant compliments. Your review was most complimentary and we are delighted to accept your seal of approval. We will look forward to having you return and we too do not want you to leave "your" castle.
Kind Regards
Derek

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Reviewed 2 May 2013

We arrived early and exhausted from our overnight flight to Dublin and drive to Waterford. The staff was wonderful and as kind as anyone could be. The staff took our bags and parked the car and then led us to a beautiful fairyland room. We stayed to the Suir Room and it was large, beautiful and had a wonderful view. After a nap in a very comfortable bed, we wandered the beautiful grounds and then ate wonderful dinner. After a fabulous night sleep, we had Breakfast. The buffet before the hot breakfast was incredible. We were pampered from the moment we arrived until the moment we left. Staying in this castle was the perfect was to start our Ireland experience. I cannot recommend The Castle Waterford enough!!!

  • Stayed: April 2013, travelled with family
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1  Thank Sheila H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 7 May 2013

Dear Reviewer
Thank you very much for sharing such positive and complimentary feedback with us. Your review was a joy to read and I look forward to sharing your comments with all of my colleagues ata Waterford Castle. We sincerely appreciate your recommendation and we greatly look forward to welcoming you back in the near future.
Kind Regards
Derek

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Reviewed 25 April 2013

The hotel is pretty enough but could use a little updating and some new carpeting. Service is good and our dinner in the restaurant was enjoyable but not memorable. We walked around the island and although we were prepared for it to be muddy, it was not so pleasant for other reasons - hard to avoid the golf course, lots of insects, an unattractive water line. It was a fine stay for one night but we would have been bored with more, and I can't imagine that we would return to this hotel (or to Waterford, for that matter).

  • Stayed: April 2013, travelled as a couple
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Thank CAGreens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 27 April 2013

Dear Reviewer
Thank you for taking the time to share your views. I would like to assure you that updating is ongoing. I was pleased to read that food and service was enjoyable and that it was a fine stay for one night. I am sorry to hear of the other reasons that made it not so pleasant and indeed were not to your liking. I do hope that you will reconsider your stance on a return visit to Waterford Castle.
Kind Regards
Derek

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