My family stayed in Waterford Castle in April to celebrate my sister's 2nd anniversary as well as a milestone anniversary for my parents. From the moment we drove onto the car ferry to transport us to the island, we were extremely impressed with our surroundings and the beautiful location of the castle.
We stayed at the lodges which were really impressively designed with huge space for the whole family-5 adults and 3 children. The lodges were fully kitted out with towels, delph and dishes. The beds were very comfortable and each room had a lovely balcony.
The castle itself is beautiful, each room is stunning with a lot of the original features-it all creates a unique atmosphere that cannot be enjoyed in modern, contemporary hotels.
The walking trails are lovely-we even had the amazing find of spotting seven deer in the woods on one of the evenings.
Unfortunately there was a massive error made upon booking and I was not informed at any point during my several correspondence with the hotel that a wedding was taking place on the Saturday of our weekend stay.
I was informed of this fact only days before our arrival when I tried to book a table in the Munster Room restaurant. I was told that there was a wedding in the hotel so access to and use of the entire hotel was not possible from noon Saturday until noon on Sunday.
One of the main reasons for booking the castle was so that the two anniversary couples would have the treat of celebrating their anniversaries with a very special dinner at the renowned Munster Room. I had seen it recently on the Neven Maguire cookery show so we were keen to sample the food.
It meant that only my parents could avail of the dinner on Friday night as my sister and her husband stayed in the lodges with the small children. Their hope was to go for dinner on Saturday night. I felt very disappointed by this matter and even more so by the lack of compensation given to me. When I persisted on the phone, I was eventually told we'd be given a bottle of wine with dinner. I explained that we wouldn't have gone ahead with the booking if we'd initially been told that there was a wedding and that it would mean little of no access to the hotel's facilities.
Dinner in the Munster Room was excellent-the staff were very attentive, polite, chatty and ever professional. We were treated so well from our arrival, the receptionist even came out from behind the counter to greet us when we walked in. We were permitted to have a relaxed drink by the fire while we glanced through the menu before dinner and then when ready, our drinks were carried into the dining room for us.
The food was excellent, presented beautifully. My mum had the lamb which was the finest both of us have ever tasted! incredible flavour!
However, the meal was unfortunately let down by the fact that the main courses were warm-at best-when served. We all regretted not saying anything at the time, as we appreciated it was impossible for the chef to rectify this if he was unaware of our gripe. For such fine dining and fine prices, it goes without saying that the food should be hot upon service.
Overall, our stay was fantastic! We were well looked after, staff are so well trained and very polite and welcoming. The car ferry service is excellent and we never had to wait longer that ten minutes for a crossing. The location is beautiful and the grounds are gorgeous.
We will definitely be returning again but I will be sure to ask if there is a wedding there during our stay as it is really impacts negatively on the stay when the whole castle is shut off from the customers.
- Official Description (provided by the hotel):
- Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more less
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- Also Known As:
- Waterford Castle