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“Excellent venue for a Magical Family Holiday or Romantic Wedding Weekend!” 5 of 5 bubbles
Review of Waterford Castle Hotel & Golf Resort

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Waterford Castle Hotel & Golf Resort
Ranked #1 of 12 Hotels in Waterford
Certificate of Excellence
Dungarvan, Waterford, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent venue for a Magical Family Holiday or Romantic Wedding Weekend!”
5 of 5 bubbles Reviewed 15 October 2013

My husband and I decided to get married in a castle as we wanted to do some thing different and exciting. We were blown away by Waterford Castle! So were our guests.

From the moment we made inquiries we were impressed with the personal way our wedding was handled, other people have been married here but we felt like we were the only ones! The staff were excellent and it didn't matter what time of day or night we needed assistance our request was always greeted with a smile and dealt with immediately. The people who work here are so friendly and nothing was too much trouble.

We ran a little late on the day of our wedding taking photos in the grounds of the castle because there was so many beautiful places to take a photo, as a result we sat down to dinner a little late and the staff didn't mention it. They just carried on and served us when we were ready.

The food is impeccable and all of the guests commented that they had never eaten so well, it was so rich and tasty and the children were served their own menu while we ate our starter because my son is 2 and was getting bored. Even this wasn't too much trouble, the staff serving us our food were talking to him and he loved the attention!

The rooms are decorated individually and we did feel like royalty on our wedding night! My favorite room is The Ormonde Suit which I would go back to again and again. The bathroom is bigger than my living room! All of the rooms are spotless and well kept. It was a luxurious weekend.

We have two children so we decided to stay in a Golf Lodge for the weekend to have more space, the houses are really well laid out and each person had their own en suite bathroom, this was handy as we had other guests staying with us at the lodge to mind the children on our wedding night.There is a lovely park that the children could play in in the rear of the house and a patio with picnic table so we sat and had lunch and coffee in the mornings out there whilst the children played, it is an excellent place for families because the Island is so safe and my daughter got to pet the deer that roam around the golf course!
Children don't get bored here because the woods are an adventure to explore and the deer are so tame, the day after the wedding we put our wellies on and went looking for conkers in the woods, then we had dinner in the Golf Club which was lovely.

We would especially like to thank Mirka and Phillip who were helping us with our wedding because they worked so hard to make every thing perfect for us and we won't forget it.
On the morning of our wedding Mirka found a Golf Cart for my husband and helped decorate it with flowers from the garden so he could drive me off in to the sun set!

We recommend the castle to families or couples who wish to get away from it all and have an adventure.

Room Tip: The Golf Lodges provide a great deal of space for a large number of people, are spotlessly clean and...
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  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, 18 October 2013
Dear Reviewer
Thank you for taking the time to write such a detailed review. It was a joy to read your comments and thank you very much for such abundant compliments. I am looking forward to sharing your commentary with all of my colleagues and I will be sure to give your feedback to Mirka and Philip.
It was our pleasure to host your wedding and our sincere best wishes to you and your husband.
Thank you for choosing Waterford Castle and we will look forward to welcoming you and your family back to stay with us.
Kind Regards
Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,202 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
Virginia
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

We adored Waterford Castle. It was lovely but not over-the-top. We opted to make this our sole castle stay of our Ireland trip because we wanted something lower key than Ashford Castle. This had a true castle feel, rather than a posh hotel ambience. The food was great - even at the country club - and extremely fresh tasting. Plus, we very much enjoyed that there were as many Irish tourists there as Americans. The service was friendly, albeit not especially prompt (i.e., we waited 10 minutes for someone to show up at the front desk for check in). But if you are aiming for a vacation-like feel rather than hyper-efficient service, I definitely recommend staying here.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ontheroadoften
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, 16 October 2013
Dear Reviewer
Thank you for sharing such great feedback. Your review was a pleasure to read and I look forward to sharing your views with all of my colleagues. I was most pleased to read the commentary on great food and friendly service. I do apologise for keeping you waiting on check in and I assure you this is very against the norm. It is our aim to be friendly and efficient at the same time.
Thank you for choosing to stay with us and also for your strong recommendation.
We look forward to having you back.
Kind Regards
Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Coast
Level Contributor
93 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

My husband and I spent one night at the Waterford Castle. The ferry ride over to the island was fun. It runs continuously so you don't have to wait long to get on or off the island. Check in was no problem. Our room was wonderful.The toilet was even decorated with painted flowers. We went for a walk around the grounds before dinner. The island is beautiful with wild raspberries growing along the trail. Rather than leave the island we ate dinner in the hotel dinning room. We thought the food was too fussy and made with too many ingredients. My husband ordered beef for his main course and said it was tough and cold. The dining room manager was very apologetic and did not charge us for his meal. Breakfast the next morning was very good. The oatmeal was delicious. Despite our problems with dinner I would recommend staying here. How many chances do you have to stay at a castle?

Room Tip: Try the smoked salmon on the breakfast buffet.
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EastCoastRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, 16 October 2013
Dear Reviewer
Thank you for taking the time to write your review. I was delighted to read the positive feedback for the most, however I was disappointed to learn of your dinner experience. I apologies for letting you down in anyway but at the same time I am pleased to read that our dining room manager reacted to the issue in question. Thank you for your compliments on our breakfast offering and indeed your overall recommendation also.
We do hope to have the opportunity to welcome you back to Waterford Castle.
Kind Regards
Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 11 October 2013

This place is such a gem...Having lived in Ireland for over 11 years and having travelled extensively here, I must admit it was my first stay in the castle...Place has raw surroundings, fantastic staff, beautiful bar and a restaurant with very tasteful menu (pricey, but you are in a castle...and there is a piano man)...Perfect place for formal dining, quiet couple getaway or if you are on your own, staff are so chatty and friendly you will feel at home.

I would recommend few chandeliers and some lamps..Place is lacking a horse and carriage or at least a golf cart...;-)

Otherwise, highly recommended...Definitely try to go back and def the place to stay in Waterford...Unforgeable..Magical...

P.s Check out the wash-rooms...They have special features...You ll get a smile..

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank IrlandeRussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, 12 October 2013
Dear Reviewer
Thank you for your lovely comments. "Think castle...Think Queen" is such an wonderful introduction to Waterford Castle for which we are enormously grateful. I can assure you that all of the staff will be most proud of your recognition and your remarks will most likely bring a smile to their faces.
We sincerely appreciate your recommendation and your descriptive of Unforgettable and Magical are of the highest reward. We look forward to your return in the very near future.
Kind Regards
Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

My wife and I were booked in to a suite on Thursday 3rd and Fri 4th Oct.Arrived at the ferry to the Island on Thursday and were unable to board due to a problem between the operator and the Castle.
Contacted Castle staff and were transferred to the nearby Faithlegg House where we had a wonderful stay which included dinner..the cost of which was covered by Waterford Castle..stayed in the Castle the following night which included another wonderful dinner..the cost again borne by Waterford Castle and to our surprise, on checking out I was handed a voucher for our next stay at the Castle..How is that for customer service...brilliant!!!!!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Noel m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, 12 October 2013
Dear Reviewer
Thank you for sharing such great feedback with us. I am delighted to tell you that our new ferry has arrived and is running very smoothly and to schedule.
Our apologies for any inconvenience you may have suffered. We will be most pleased when you return as we would like to be able to enhance the customer service even more.
Thank you for your understanding and recognition.
Kind Regards
Derek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 7 October 2013

We had a lovely stay at Waterford Castle. The meal was fantastic - atmosphere and food were excellent. The staff were friendly and attentive but not overly attentive. The room was lovely. The grounds are great to have a walk after dinner. We played golf the following day and that was great too

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank neddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, 12 October 2013
Dear Reviewer
Thank you for your fantastic review. Your comments were a delight to read and we sincerely appreciate the abundant compliments.
Thank you for choosing to stay at Waterford Castle and we look forward to having the opportunity to welcome you back.
Kind Regards
Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 October 2013

My husband and I wanted to find a unique and memorable accommodation during our trip to Ireland. We stumbled across Waterford Castle in our internet search. It exceeded our expectations on every account. We literally felt transformed back several centuries ago with the beautiful surroundings both inside and out. The chef was fabulous. Every meal was prepared with attention to presentation and superb taste. Definitely a must see!

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jo-Anne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review, 12 October 2013
Dear Reviewer
Thank you for taking the time to post such a lovely review. I am delighted that you stumbled across Waterford Castle and to hear that it exceeded expectations is most gratifying for us. It will be my pleasure to share your comments with my colleagues and in particular the chef.
Thank you for your seal of approval and we greatly look forward to welcoming you back in the near future.
Kind Regards
Derek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterford Castle Hotel & Golf Resort

Property: Waterford Castle Hotel & Golf Resort
Address: The Island | Ballinakill, Waterford X91 Y722, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Waterford
#2 Romantic Hotel in Waterford
#2 Family Hotel in Waterford
#7 Business Hotel in Waterford
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Waterford Castle Hotel & Golf Resort 4*
Number of rooms: 67
Official Description (provided by the hotel):
Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more   less 
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Also Known As:
Waterford Castle

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