I preface and apologise in advance for this lengthy review. I have never commented upon my experiences about hotels on Trip Advisor, as normally we comment/feedback directly to the hotel/hotel employee (and it is normally about what can be improved). The only complaint I have to make about Waterford Castle is that we stayed only one night!
My husband and I stayed in Waterford Castle over the Christmas period. To say that we totally enjoyed our stay is an understatement. We travel quite a lot, and have stayed in hundreds of hotels in Ireland and throughout Europe, so in being able to say that we experienced the most wonderful night in a hotel ever - in Waterford Castle is testimony to the quality and excellent service of Waterford Castle and its staff.
The ferry journey was lovely, and was a unique start to our holiday. The building itself, and the driveway up to it (while looking at the deer and the hares) - was magical. The main reception room is fantastic and everything about it is huge - the Christmas tree, fireplace, sofas, tapestries, etc. We were greeted very warmly by the reception staff and escorted to our room - the Browne Room. A beautiful room, very warm, cosy and atmospheric, large comfortable bed, big leaded window - with a view out the back of the Castle, beautiful bathroom fittings - old fashioned toilet and big bath.
We went for a walk around the Castle grounds - which were really well maintained and lovely, given the time of year. We booked in for dinner in the Restaurant at around 6:30pm and relaxed with a few drinks at the roaring fire, with very attentive bar staff. We were not rushed in any way by any member of staff and made our way to the wonderful Restaurant - what a fantastic dining room - dark wood panels, comfortable chairs and tables that were well spaced out from each other. Despite the restaurant being full (only 2 tables were vacant), the staff were extremely attentive. I find there is a very fine balance between attentive and interfering service, however the Restaurant staff struck the perfect balance. They also seemed to care about the customer and their enjoyment of the meal. I had a query about one of my courses and a member of staff dealt with it promptly and efficiently. My meal was the set menu - all of which was delicious - quail pie, salmon and perfectly cooked vegetables and finished off with a light and cooling berry mille feuille dessert. My husband preferred the a la carte option - again each course was delicious and so full of flavour. His venison was particularly commented upon and complimented, my only thoughts were for the lovely deer that we saw in the Castle grounds earlier! A lovely touch was the pianist, who played a selection of classical and contemporary music perfectly. He never stopped during our 2.5 hours at the meal, and it was very enjoyable to hear a pianist who was so at ease at playing, and obviously enjoying it too.
Our meal was excellent, both in terms of quality, quantity, service and ambience, and we thoroughly enjoyed it.
We asked for our tea to be delivered to our bedroom for 9pm, as we wanted to retire early. We returned to the room to find our bed turned down and the bath emptied and cleaned. On the dot of nine, a friendly member of staff brought the tea and petits four and checked that we were happy with everything - which we were!
I slept very well, however my husband - who is a light sleeper - was woken in the early morning by the sounds of the heating coming on in the Castle. However, he is a light sleeper. That is a very small price to pay, as all the rooms we were in the Castle were perfectly heated.
We had a lovely breakfast, served in a little room beside the dining room - the Conservatory. Lovely fresh orange juice, and a selection of hams laid out, cheeses, pastries and homemade marmalade and delicious raspberry jam. We opted for the full Irish - which was lovely and just enough in terms of quantity. On checking out, my husband dealt with a very professional staff member, who enquired about our stay. My husband gave some feedback - needless to say, these were very very minor and fixable issues, but this staff member was sincerely grateful for this information.
Our only New Year's resolution is to return to Waterford Castle. We are planing to return for a few nights - and with family members in tow. To the many family and friends who have enquired about how we enjoyed our Christmas break - we say that the stay in the Castle was truly the highlight of our holiday. Thank you to the Castle and its employees in welcoming us and making our visit and stay there so enjoyable.
- Official Description (provided by the hotel):
- Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more less
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- Also Known As:
- Waterford Castle