We stayed in the lodges for 2 nights and found the whole experience a disappointment. This is our 3rd stay in the past year and the lodges are rapidly deteriorating. The lodge we stayed in could have been cleaner. The walls could do with a paint and everything seems to be falling apart. TV is hit and miss as signal goes in and out. Lights kept flicking on and off. Toaster plug was broken and lethal.
When we checked in the girl told me that there had been improvements and now you could get takeaway food in the golf club and breakfast. I went to get a takeaway and was told it was not possible due to a private function. This resulted in us having no dinner.
Another thing I will say is we travelled with a 4 month old and a 3 year old. I rang the hotel in advance and asked was there anyway for an early check in and was told no. I asked could I feed the baby in the castle and was told no as there was a private function. I was told check in is at four and that's it. The receptionist was very rude.
On checkout I was not asked did we have a nice stay and I mentioned the food situation.
All in all I could not recommend it to anyone and we won't be going back. There are plenty of other hotels with self catering where they don't make you feel in welcome.
I forgot to mention the really loud music on both nights. Not great with a baby.
- Official Description (provided by the hotel):
- Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more less
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- Also Known As:
- Waterford Castle