The pool is great and the leisure club is clean and the staff are friendly and polite. In the hotel however the receptionist who greeted us was extremely abrupt. The room we had was clean but the décor is dated. During the recent heat-wave we requested a fan as this hotel has no AC. The bar food is average, the portions are generous but the selection isn't great. The views are of a housing estate or more houses. During the night the fire alarm went off, we tried to ring the front desk internally and it went unanswered. I rang from my cell phone externally and this also rang out. When I left my room to go and see if there was a problem I met a staff member who told me to ring the number again only to find he had a portable phone and answered my call!!! I got this hotel as a deal but I would never return. Very disappointed.
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- Also Known As:
- Woodlands Hotel Waterford