Hotel is well located but dated. This is definitely an old world hotel. Great location right on the river. Clean rooms.
Staff friendly but not exactly proactive.
Online Internet provider instructions incorrect when trying to login, amenities book stated a 4 Euro charge, also incorrect as its free. Instructions missing on phone and no mention in hotel amenities book on how to use it to reach the front desk. After getting the proper code for access by descending 3 floors - one very small, slow elevator - there was no mention that it would only work for one device so another trip down to the lobby for two more access codes - really?
Food in the restaurant okay but waitress made an error on our bill necessitating a second payment.
Bed needs a new mattress - enough said.
Cable channels good with clear picture. Shower excellent but shower rod too high so lots of water on the floor to mop up afterwards.
For one night it was fine but I wouldn't return, especially at the rates indicated by Trip Advisor.
I think this hotel has been over-rated by the normally brilliant Trip Advisor. Perhaps this hotel attracts a particular type of patron. I found the attention to detail lacking.
- Official Description (provided by the hotel):
- Dooley's City Centre Hotel, Waterford is a family run hotel in the heart of the Sunny South East. Dooley's Hotel is just a few minutes walk from the main shopping, business & cultural centres in Waterford. ... more less
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- Also Known As:
- Dooleys Hotel Waterford