My husband and I have just returned from a week long trip around Ireland. Our decision to stay at Dooley's hotel was spur of the moment (we had by chance parked over the road) and were immediately impressed by the warm welcome and helpfulness of the reception staff. We were then further impressed by the very cheap room only rate that we were offered. We questioned what the catch was, and upon seeing the room we realised there was no catch. The room was cosy, comfortable and above all clean!!! Fantastic value for money.
We decided to eat in the bar later that evening. And once again were impressed by the helpfulness and friendliness of the staff. Nothing was too much trouble, and every request was met with a smile. The food was also very good, bonus!
We were only planning on staying in Waterford for one night, but after such great service we decided to extend our stay, and we were not disappointed! It is very clear that this hotel is way ahead of the rest with regards to customer care and service.More