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“Hen Night”

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Tower Hotel Waterford
Ranked #5 of 12 Hotels in Waterford
Certificate of Excellence
Dublin, Ireland
1 review
“Hen Night”
5 of 5 bubbles Reviewed 2 April 2012

I stayed in the Tower Hotel waterford for one night. I was the organiser of a Hen night of 40 women. The staff were very helpful and were prepared for us when we arrived with everyones room keys named and ready so there was no need for queues which made everyone happy and my life easy.
We had Dinner in the restaurant which was great value again & the staff were excellent. The hotel had given us a section on our own which was good for such a large group.
The Hotel is right in the city centre with Parking and close to everywhere.
Rooms were spacious enough for 3 and modern.
Staff were very polite and wecloming.
I would recommend this hotel for value & location.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clare O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,073 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (250)
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English first
Ireland
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 27 March 2012

Staff very helpful. Buffet Breakfast with an excellent selection of hot & cold food.
Dinner with superior food to average hotel resteraunt

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holidaymanIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review, 2 April 2012
Dear Guest,

Many thanks for your positive feedback with regards to your recent stay.
It really is great to hear when guests have enjoyed their time with us.
We look forward to welcoming you back the Tower Hotel very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tullamore, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 21 March 2012

i stayed for one night in march, first impression were good, front lobby and bar were normal and girl at reception desk was really friendly but once i got out of the lift i knew it all changed, the corridor was dull and lling old but the room was just awful, the door frame was falling off there was stains all over the carpet, the socket for the big old television was broken, there was an awful smell in the tiny bathroom and the wooden side on the bath was peeling away. however i refused to stay in that room and when i complained the staff were very helpful and gave us another room on level 2 which was alot better but far from a nice standard, i would not recommend it to anyone

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank patrice1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review, 2 April 2012
Dear Guest,

Thank you for your kind words with regard to our reception team.
We have just completed an upgrade of a further 21 bedrooms. I do hope that you will return to us again and experience one of these rooms.
We really value your feedback and we continuously strive to improve the product we offer our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
107 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 21 March 2012

The hotel is just average. There is absolutely nothing special about it.

Pros:
- good location
- free parking
- desk with a mirror and proper hairdryer is a great idea
- nice staff


Cons:
- we were in one of the refurbished rooms, but it still looked a bit worn out and not very clean (especially tiles and grout around the bath tub and the toilet, carpet in the room)
- walls are extremely thin, so you can hear absolutely anything that is going on around you
- the slowest lifts ever!

It's actually hard to give a proper review as the hotel doesn't charm nor disappoint, it's so average.

We stayed there for only one night and we were very short on time before the wedding we were attending on the day of arrival. We arrived slightly early hoping for an early check-in, but the hotel was fully booked, so there was no chance for it - fair enough, no hard feelings there. But I got a bit stressed when it turned out that our room should be ready for 2:30pm not the usual 2pm check-in, even though I phoned few days in advance to say we are on a very tight schedule. We eventually were able to check-in at 2:15, so it left us 15 minutes for getting ready before our taxi arrived.

All in all it's a good hotel to stay for a night, but I guess a hundred euro is a bit steep, even for Ireland.

Room Tip: Definitely ask for a refurbished room
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dorrra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review, 2 April 2012
Dear Guest,

Thank you for your positive feedback.

I apologize that your room was not ready at 2.00pm. We do our best to turn around all bedrooms as quickly as possible and we do accommodate an early check in whenever we can.

We look forward to welcoming your back to the Tower in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tipperary, Ireland
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

I love this hotel as I attend shows at the Theatre Royal from time to time. Hotel is just across the street and there are restaurants and bars and night clubs along the street. There was music in the bar of hotel. Hotel has a large lobby with plenty of seating and there was another large room where one could have a private chat away from the bar if required. Parking at the back of the hotel is so convenient and free and I really enjoyed my stay there in a fabulous room. Breakfast was fabulous with about 20 choices of fruit, porridge, cereal and cooked food, served with tea/coffee and many breads or toast.

Room Tip: The better rooms are to the front of hotel, cheaper rooms (not as well decorated, but very functiona...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mollybawn190754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review, 13 March 2012
Dear Guest,

Thank you for your kind word. We are delighted your enjoyed your recent stay with us.
We are indeed very fortunate to have a great Theatre on our door step. They really do offer something for everybody with their varied programme.

We look forward to welcoming you back to the Tower again in the very near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Meath, Ireland
Level Contributor
131 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 bubbles Reviewed 6 March 2012

I attended a function here recently & booked to stay overnight aswell as we got a great function rate.

Check in was easy & quick, the girl on check in was friendly & efficient.

However,the rooms are very disappointing,dark,dull & in need of complete refurbishment.They were ok but a complete let down after coming from such nice surroundings downstairs.

The bathroom could also do with a complete over haul,the grout between the tiles was yellow,under the taps at the sink wasn't the cleanest & cracked tiles on the bathroom floor doesn't give a good impression !

The food served at the function was lovely,very tasty & cooked to perfection.The salmon was delicious.Our server James couldn't do enough for us, a very efficient young man,who provided our table with an excellent service.Our water jug was never empty !!!

The main bar is particularly nice,loved the decor & very comfortable surroundings !!! Great staff there too.

Such a pity the bedroom left this hotel down....badly !!!!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HarryCorry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review, 13 March 2012
Dear Guest,

I am very disappointed that you did not enjoy your accommodation during your time with us.
We have almost completed a further refurbishment of 21 bedrooms in the hotel.
I do hope you will return to us to experience our accommoation post refurbishment.

I am delighted that you enjoyed our food and ervice experience while attending a private funciton and that James looked after you very well. He is a great asset to the banqueting team.

Thank your for your comments. We do appreciate them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cwmbran
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 4 March 2012

It's correctly 6:02am. Since 3:25 there has been nothing but noise from adjacent rooms and sleep is impossible. Have stayed here before and enjoyed but after this experience, never again. No point in complaining as the only member of staff in view is a cleaner. Just take my advice and avoid this hotel.

Room Tip: Stay somewhere else
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cheffybhoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thwmgmt, General Manager at Tower Hotel Waterford, responded to this review, 13 March 2012
Dear Guest,

I am very sorry that your sleep was disturbed by some inconsiderate guests. Our Night Manager would have dealt with this issue immediately had he been made aware of the disturbance.
We endevour at all times to ensure that our geusts leave the Hotel having had a good nights sleep.

As you have had enjoyable stays with us previously, I do hope you will return to us again the near future.

Thank you for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tower Hotel Waterford

Property: Tower Hotel Waterford
Address: The Mall, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Waterford
#6 Business Hotel in Waterford
#6 Romantic Hotel in Waterford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tower Hotel Waterford 3*
Number of rooms: 140
Official Description (provided by the hotel):
Tower Hotel Waterford In the heart of Waterford city, overlooking the marina, the Tower Hotel & Leisure Centre is the perfect accommodation venue whether your visit to Waterford is for business or pleasure. ... more   less 
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Also Known As:
Hotel Waterford

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