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“city deal massage-don't bother getting it” 2 of 5 bubbles
Review of Fitzwilton Hotel

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Fitzwilton Hotel
Ranked #6 of 12 Hotels in Waterford
Cork, Ireland
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“city deal massage-don't bother getting it”
2 of 5 bubbles Reviewed 7 May 2011

I recently purchased the city deal of a night's bnb, bottle of wine and a 20 min back massage deal. The wine was lovely, as was the breakfast.However, I was disappointed by the room which was quite musty smelling (room308) and the 20 min massage consisted of 8minutes of a back rub. My skin felt horribly greasy afterwards, while leaving 'the beauty room' I noticed the empty bottle of baby oil with a euro city sticker on it. The deal is good value, but for I would advise avoided the back massage or complaining about the lack of professionalism provided.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Donna-cork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,302 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Kildare
1 review
5 of 5 bubbles Reviewed 6 May 2011

Just back from a most pleasant stay in the Fitzwilton. From start to finish staff impressed with their friendly, professional and helpful approach. Food was delicious, fresh and tastefully presented and definitely no shortage! The car park was an added bonus,clearly marked and not hard to negotiate with care. Our rooms were clean, spacious and had all 4 star comforts. Bathrooms were spotless with lots of towels and adequate toiletries. Close to shops and tourist sites the hotel was also ideally located for accessing routes to neighbouring towns and tourist trails. No hesitation in recommending it ! Can't understand negative reviews.We look forward to a return visit. Thanks to a wonderful staff !

  • Stayed May 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nadine062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 May 2011

Cant believe the bad reviews posted on here about this hotel!!! I have just returned from an excellent stay here!! Lovely room, great food and bar was excellent!! The staff were so nice and helpfull especially Michael in the bar, Damiel night porter, and the girls on reception!! everyone was so polite and nothing was to much trouble! The hotel is only a short stroll to the main part of the city center and from what i saw there it is certainly the most modern and stylish hotel there. Had a lovely meal in Chez K and again excellent service and food!! i really dont know were the people who posted bad revievs were staying because it certainly wasnt this hotel its great and I shall be back well done guys!!!!

  • Stayed May 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dublinsuzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 May 2011

My Self and young children stayed here for a short break. I found the staff most helpful and friendly. The bar and restaurant was to the highest standard with service at its best. The staff made us very welcome at all times of our stay. Definitely recommend the Fitzwilton to friends and family.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 186356Janet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 April 2011

My girlfriend and I recently stayed here for a couple night's while travelling around Ireland and got offered a really good deal for 2 nights stay with dinner. After reading some of the reviews here however i was left somewhat apprehensive but after our stay i can simply say that we thoroughly enjoyed our weekend. Check in was fine, the room was grand and the food from the restaurant was simply amazing. The staff recommended some places for us to go to which we thoroughly appreciated. Location was great also as were literally only a few minutes away from the city centre and from the train station. Overall we had a great time.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank augustiner13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cork,ireland
1 review
5 of 5 bubbles Reviewed 27 April 2011

stayed in this hotel over the weekend,i have to say after reading some of the other reviews the hotel seems inconsistant,but i myself and husband have stayed here 4 times and our stay has been flawless,it is a city centre hotel so you do expect noise and traffic,any problems that ive had have been brought to the attention of the staff and immediatly rectified,on another note the food in the restaurant is top class you can see the chefs take great pride in there work.5 stars always

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank goodtimes013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wexford, Ireland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 April 2011

Myself and my mother stayed here for 3 nights over the easter weekend. We got a fantastic deal which included dinner. We found the staff to be extrmely helpful and friendly, and there was always plenty of staff around if we needed anything. The food in the restaurant is fantastic & the bar is nice & relaxed. Great location, only a few minutes walk to main shopping street.
Overall very satisfied with our stay and will definitely be contacting them again for future stays in waterford

  • Stayed April 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jen23-83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fitzwilton Hotel

Property: Fitzwilton Hotel
Address: Bridge Street | Waterford City, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Waterford
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fitzwilton Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Fitzwilton Hotel,is located in the heart of Waterford City Centre and only 50 metres from the city's main train and bus station. The hotel also offers free on-site parking and FREE hi-speed WI-FI. All the city's main attractions are but a brief pleasant stroll from our doorstep. The hotel comprises of 90 sumptuous rooms and suites, each individually designed and decorated to the highest of standards. Many of these large spacious rooms offer the unique feature of floor to ceiling windows which give stunning views of the river Suir and the cityscape. Dining at the Fitzwilton is an easy option - Restaurant Chez - K's, as originally proclaimed by the Bridgestone guide to be a "must - do restaurant" in Waterford is simply not to be missed. Renowned locally and further afield for its stunning dishes and most famously for its mouth watering steak dishes, this restaurant will satisfy the most demanding of palettes in the most comfortable and enjoyable surroundings. If you fancy an after dinner drink, relax and unwind in the funky Met Bar. With soft leather lounges and modern lighting and art features, the Met Bar serves an array of quirky cocktails, international wines and beers and serves a delicious bar menu throughout the day and evening. The hotel is located in the very heart of Waterford City so everything you need is but a short walk away. So if you are coming to visit the world famous Waterford Crystal factory, walk the beaches of Dunmore or simply want to explore the delight and history of the 'oldest city in Ireland' you can be guaranteed of doing it in style at the Fitzwilton Hotel. "We look forward to welcoming you." Room Description: All rooms at the Fitzwilton hotel are en-suite and come with shower and bath facilities. Boasting some of the largest rooms in the city, the hotel offers a variety of rooms types such as: Double Rooms - comprising of large double Bed, Twin Rooms - comprising of large double & Single bed, Triple Rooms - comprising of three single beds. All the above rooms are extremely spacious and among the largest in Waterford City. ... more   less 
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Also Known As:
Fitzwilton Hotel Waterford

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