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“Nice Hotel - Great Location”
Review of Fitzwilton Hotel

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Fitzwilton Hotel
Ranked #6 of 12 Hotels in Waterford
Reviewed 15 November 2013

We stayed here for my hen party, the accommodation was lovely, there was good craic in the the bar the breakfast was good bar food also good very close walk to all the main streets etc, we really enjoyed it

  • Stayed: February 2013, travelled with friends
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1  Thank 5starsdublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded 18 November 2013

Dear Reviewer,

Thank you for taking the time to share your experience at the Fitzwilton Hotel Waterford City. We are delighted to read you and your colleagues had a pleasant stay with us and enjoyed all aspects of your visit. I will happily pass your praise of the bar food to our hard working team in the kitchen. Thank you once again for our pleasant review and we hope to welcome you again soon.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager
Fitzwilton Hotel
Waterford City

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702 - 708 of 1,409 reviews

Reviewed 10 November 2013

Stayed at the fitzwilton for two nights.
The room was very clean, spacious and have everything you would need.
Breakfast was lovely.

Very friendly and helpful staff.
We would definitly return to this hotel.

  • Stayed: November 2013, travelled with family
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Thank Anna19891989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded 12 November 2013

Hi Anna,

I am delighted to read you enjoyed your stay with us. Thank you for taking the time to share your wonderful experience at the Fitzwilton Hotel. I will be more than happy to share your kind words with our team and we look forward to welcoming you and yours again very soon.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013 via mobile

Having staying in the hotel many times over past 5 years for both work and pleasure I have stayed in all room types and all are to a high standard. The penthouse is stunning.

Breakfast is the nicest of any hotel I have stayed in with plenty of choice. Bar food is very reasonably priced and the food in chez ks restaurant is delicious.

The fitzwilton is one of the few hotels that has constantly improved on every level during the recession.

There seems to be some change of staff recently for the better. The only negative I would have previously given was it felt like there was low staff moral and they didnt seem to care as much as they should. This has certainly changed in recent months. There is a lovely friendly atmosphere around the reception desk at the moment and all reception staff I met are a credit to the hotel.

Would definitely recommend this hotel.

Stayed: October 2013, travelled as a couple
Thank SarahMCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded 12 November 2013

Good morning reviewer,

Thank you for taking the time to share your experiences at the Fitzwilton Hotel. I am thrilled to firstly read you have enjoyed each and every visit but more so that we are improving each time you visit. Your comments on breakfast and Chez - K's will be gladly passed to our kitchen team who will be delighted to read your kind words as will all other members of our team. Thank you also for your recommendations as they are greatly appreciated. We look forward to welcoming you again soon and thank you once more for taking the time to review your regular stays with us.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager
Fitzwilton Hotel

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Reviewed 3 November 2013

Situated just outside the City Centre, This hotel should be a must for the overnight or
shortstay visitor. It offers quality accomodation, full meals, snacks, wifi etc as well as
decent public spaces. Additionally, the rates are reasonable and its location is also
perfect for the train and bus traveller being a short walk from both.
Over and above all this, the Staff are most welcoming and helpful in every way and
are a credit to the Hotel.
Parking is secure but is on a first come basis.
I would highly recommend this Hotel.

Room Tip: Just ask and every effort is made to accomodate you.
  • Stayed: October 2013, travelled as a couple
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3  Thank brendanst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded 12 November 2013

Hello Brendan,

Thank you for taking the time to share your experience at the Fitzwilton Hotel Waterford. Thank you also for your recommendations and sound advice to would be travellers regarding our food services, location and amenities such as free parking & Wi-Fi. I will also pass your very kind words to our friendly staff. We look forward to welcoming you again soon and appreciate the wonderful review you have given to our team here at the Fitzwilton.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager

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Reviewed 30 October 2013

Had a deal giving two nights b&b plus one dinner. Modern hotel, easy enough to find despite detour for food festival we were not expecting! Parking is limited - full when we arrived. There is a street to the side of the hotel by the car park entrance where you can stop and unload. Then its a drive over the bridge and back again to be able to turn left onto Merchant's Quay where parking was cheap and plentiful (despite food festival!). It costs 5 euros - pay on departure at barrier and, with no entry ticket, didnt seem to matter how long you stayed. Hotel itself was ok. Decent room and breakfast. Complimentary dinner average. Busy bar downstairs hosting a harley davidson convention - good fun if a bit noisy! Location fine, easy to get to all sights. Is it 4 star?..... mm debatable. But would be expensive for a 3 star. Overall would stay again though. Staff very friendly and made to feel welcome.

  • Stayed: September 2013, travelled as a couple
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1  Thank duvel97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded 12 November 2013

Goo morning reviewer,

Thank you for taking the time to share your experience at the Fitzwilton Hotel Waterford. I am sorry to read the car park was full on arrival. We do offer free on-site parking however this can be limited at peak periods. As you do kindly point out, there are numerous options for parking within a very short walking distance of the hotel. I am delighted to read you will be happy to stay with us again and thank you also for your kind words relating to our friendly staff with which II will be more than happy to pass on. I am sorry to see dinner was just average and am happy to hear any further comments you may have on this so that we can address any issues you may have experienced. Thank you once again for your time in reviewing our property. I do hope you enjoyed the Waterford Harvest Food Festival and we look forward to welcoming you and yours back to Waterford and the Fitzwilton Hotel again very soon.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager
Fitzwilton Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2013

Stayed a few times when on business, so all mid-week stays.

Located at the end of town but within easy walking distance of all attractions. Rooms are pleasantly appointed, staff seem very busy but always helpful and friendly. Bar is quite nice and food is good but not excellent.

I would quite happily stay here again!

  • Stayed: December 2012, travelled on business
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Thank JayPDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeffd2009, Director of Sales at Fitzwilton Hotel, responded to this reviewResponded 12 November 2013

Hello Reviewer,

Thank you for your kind review and also for choosing the Fitzwilton Hotel on your regular visits to Waterford City. Thank you also for your kind words relating to our rooms and staff. I would appreciate any further feedback you can offer on the bar food on your next visit so that we can do everything we can to bring it to the expected level of excellence that we strive to achieve.
I am delighted to read you will be happy to stay with us again and I will certainly forward your feedback to all relevant members of our team at the Fitzwilton Hotel.

Kindest Regards,

Geoff Dawson
Sales & Marketing Manager
Fitzwilton Hotel
Waterford City

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2013

Very basic hotel. Room was clean but one of the window latches was broken and the vent did not close so awake all night with the noise of the gangs of people shouting and fighting outside. The flatest pillows I have ever witnessed and only 2 on the double bed. Shower was terrible along with breakfast which was like something that had been sitting there 2 days. This hotel is only suitable for hens and stags. definitely not worth €139 room only

  • Stayed: October 2013
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Thank Yvonnemcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fitzwilton Hotel

Address: Bridge Street | Waterford City, Waterford, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Waterford
Price Range: £56 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fitzwilton Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The Fitzwilton Hotel,is located in the heart of Waterford City Centre and only 50 metres from the city's main train and bus station. The hotel also offers free on-site parking and FREE hi-speed WI-FI. All the city's main attractions are but a brief pleasant stroll from our doorstep. The hotel comprises of 90 sumptuous rooms and suites, each individually designed and decorated to the highest of standards. Many of these large spacious rooms offer the unique feature of floor to ceiling windows which give stunning views of the river Suir and the cityscape. Dining at the Fitzwilton is an easy option - Restaurant Chez - K's, as originally proclaimed by the Bridgestone guide to be a "must - do restaurant" in Waterford is simply not to be missed. Renowned locally and further afield for its stunning dishes and most famously for its mouth watering steak dishes, this restaurant will satisfy the most demanding of palettes in the most comfortable and enjoyable surroundings. If you fancy an after dinner drink, relax and unwind in the funky Met Bar. With soft leather lounges and modern lighting and art features, the Met Bar serves an array of quirky cocktails, international wines and beers and serves a delicious bar menu throughout the day and evening. The hotel is located in the very heart of Waterford City so everything you need is but a short walk away. So if you are coming to visit the world famous Waterford Crystal factory, walk the beaches of Dunmore or simply want to explore the delight and history of the 'oldest city in Ireland' you can be guaranteed of doing it in style at the Fitzwilton Hotel. "We look forward to welcoming you." Room Description: All rooms at the Fitzwilton hotel are en-suite and come with shower and bath facilities. Boasting some of the largest rooms in the city, the hotel offers a variety of rooms types such as: Double Rooms - comprising of large double Bed, Twin Rooms - comprising of large double & Single bed, Triple Rooms - comprising of three single beds. All the above rooms are extremely spacious and among the largest in Waterford City. ... more   less 
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Also Known As:
Fitzwilton Hotel Waterford

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