Myself and my friends stayed here recently for a SPA package and will not be going back. The SPA made a mistake on our booking and instead of receiving our treatments on the afternoon that we had booked be ended up having to have them the morning we were checking out and in stages not all together as planned. We arrived on the Wednesday and had a lovely lunch, we then proceeded to go to the SPA where we were told that we had made the mistake and booked the wrong day We didn't. The SPA receptionist was very abrupt in her manor of dealing with us initially and it was our fault and that was that. We were told we could use the Thermal suite for the afternoon (Thermal is not a word i would use to describe this) AND IT WAS SO BRIGHT IN THE RELAXATION ROOM. it was not the serene relaxing place that we have experienced in other places over the last 6 years. The Jacuzzi was cold it was only Tepid the whole area in the SPA was not very warm. We were offered a free treatment which was a session in the dry flotation bed. This was not at all relaxing again i was cold and the noise off the machine was very loud. On a plus side the food was FABULOUS the hotel staff were very nice. The room we were in was very old and tired the curtains were filthy, the nets were torn and shabby. There was an awful smell of smoke from our rooms. (we are all non smokers) There was also an awful smell of fish from the lunch in the bar that lingered all day. I would not return again and would not recommend it to any of my other friends. A relaxing night away from the kids we did not have.
- Official Description (provided by the hotel):
- The Four Star Brandon House Hotel and Solas Croi Eco Spa is a Country Manor House conveniently situated on the N25 in historical New Ross, nestled between Wexford and Waterford. With easy access to some of the best beaches Ireland has to offer, including Duncannon Beach, Dollar Bay & Boley Bay, and a wide selection of child friendly activities, plus The Dunbrody Famine Ship, JFK Arboretum and Hook Lighthouse. ... more less
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- Also Known As:
- Brandon Hotel New Ross
- Brandon House Hotel New Ross, Ireland - County Wexford