Bought a voucher for here over Christmas, so said I'd give it a try. It Took 6 phone calls to the place before I spoke to somebody who took my booking. Previous to that, I was told there was nobody in reservations, or that somebody would call me back. If I didn't have the voucher, I definitely would have stayed elsewhere. Although we were told check in wasn't till 2.30pm, we decided to head down early and make the most of the sunny weather. Arrived at 2pm and were greatest by a sign reading contact bar for assistance. Went into the bar where we were told that the out room wasn't ready yet, so we left out bags in luggage room at reception. We returned at 4pm and there was still no one at reception. Went back into the bar where we then met a girl who got us to fill in a form and then gave us our room key. Views from room were fabulous, overlooking Rosslare Europort itself. We sat and watched the ferries coming into the bay before heading downstairs for something to eat. Although we had a dinner included in our package, we opted for bar food on the first evening. Bar menu is exactly that. Bar food that requires little imagination, anything but extensive. Reasonably good food for what your paying. Breakfast was okay too, but it appeared that young man serving breakfast also had to check residents out in morning time. It seems that everybody does everything in this hotel although no signs of any managers, or reception staff for that matter. No more than 2 staff on duty at all times! Phones ring constantly with nobody answering them. A sign at reception reads contact bar staff for assistance until at least 6 pm everyday.
Good hotel in South Wexford very close to beaches, with great views if the sea. Only thing missing to turn it into a great hotel - some more staff!
- Official Description (provided by the hotel):
- Reopen Under New OwnershipHotel Rosslare is pleased to announce we have reopened under new ownership. A new chapter has begun for Hotel Rosslare, nestled on the cliff top overlooking Rosslare Harbour. The Hotel was taken under new ownership at the beginning of the year and has undergone extensive refurbishment. Great news for people seeking a break away in the Sunny South East or travelling on the Ferry, we offer comfortable accommodation at very affordable prices. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Rosslare
- Rosslare Best Western