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“Terrible experience”

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Clayton Whites Hotel
Ranked #5 of 5 Hotels in Wexford
Reviewed 22 November 2006

Arrived at hotel at 2pm to be told room was almost ready and this message was repeated to us hourly until 8pm at which point we demanded to see the room so we could at least leave our luggage. Imagine our surprise when we found the rooom full of tv sets and two gentleman removing the wrapping. Eventually got to speak to a duty manager who tried to fob us off with some wine, he eventually agreed to one nights charge as compensation but this magically changed to half a night by the next day. This hotel is staffed by amateurs masquearding as professionals, will never stay here again. BTW after the tv's were removed we were not left with one.

  • Stayed: October 2006
    • Value
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6  Thank CelticCowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,519 - 1,525 of 1,551 reviews

Reviewed 16 October 2006

New hotel with no character.
There is a lot to learn to become a 4 star hotel!

Very poorly organized
We had to wait:
20 mins for the check in
30 mins in the bar for a waiter to come over
3/4 of an hour for the breakfeast

In the room, that was only OK, there was no tea/coffee, no safe, the fridge was empty.
They gave us wrong directions for the Irish Heritage Centre

Anyway It was clean, the bar food was OK and the staff was polite.
The gym was fine, too.

  • Stayed: October 2006, travelled as a couple
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4  Thank Tony1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2006

  • Stayed: September 2006, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
3  Thank Dublindrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2006

  • Stayed: August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
3  Thank mr692016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2006

Stayed: July 2006
5  Thank Olga28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2006

  • Stayed: August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
11  Thank parooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2006

  • Stayed: August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
20  Thank IrishRainyDay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clayton Whites Hotel

Address: Abbey Street, Wexford, Ireland (Formerly Whites of Wexford)
Region: Ireland > Province of Leinster > County Wexford > Wexford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Wexford
#4 Luxury Hotel in Wexford
#4 Romantic Hotel in Wexford
Price Range: £73 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Whites Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
The southeast is famous for the quality of its hotels, and no name stands out more than Clayton Whites Hotel. With a history dating back as far as the 18th century, the current hotel is a unique blend of tradition and modernity, whose modern facade and facilities serve as a gateway into luxury and style.Because of its size, its sumptuous banqueting and its unparalleled facilities, Clayton Whites Hotel has become a favourite venue for large events, from corporate functions to weddings. Facilities include 157 luxury bedrooms, suites or standard rooms which are newly refurbished and have walk-in showers, some of which have restricted views. Dining forms an important part of the offering at Clayton Whites Hotel, with wine and dine options available throughout the day from the Lobby Coffee Dock, the Library Bar or the Terrace Restaurant overlooking the hotel's courtyard. Fine food created with fresh, locally sourced ingredients and a pleasant ambience can be found throughout the dining areas of the hotel. The Tranquillity Spa, Leisure Centre and High Performance Centre exist to provide the ultimate in relaxation and wellbeing to guests. The Spa comprises of nine treatment rooms with over forty different treatments and a magnificent thermal suite. Treatments at Tranquillity also include manicures, pedicures, make up and hot towel shaves for the gentlemen. The hotel is a town centre location and is the ideal base for exploring historic Wexford town and the Sunny South East!At Clayton Whites Hotel, there is something for everyone! ... more   less 
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Also Known As:
Whites Of Wexford Hotel Wexford
Whites Hotel Wexford
Wexford Hotel Whites
Whites Wexford

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