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“Outstanding and exemplar in every way!”
Review of Bell Inn Stilton

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Bell Inn Stilton
Ranked #3 of 27 Hotels in Peterborough
Certificate of Excellence
Reviewed 31 July 2014

We came here for our wedding anniversary and we couldn't wish for a more friendly hotel. Staff so helpful and polite. Wonderful family feel to the hotel. Spotless rooms furnished and decorated to an exceptionally high standard. Wonderful! Trying the restaurant tonight!

  • Stayed: July 2014
    • Value
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Thank Cathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 - 305 of 460 reviews

Reviewed 27 July 2014

...that have always made a difference at the Bell and why it was always one of our regular haunts since moving to the area 10years ago. However over the last couple of years the usual flawless service has not been as consistent and hence have knocked it off our 'top of the list without a doubt'. Eg Saturday we arrived for lunch...sat in nice sunny courtyard...usual lovely service from the lady behind the bar (sorry, can't recall her name but she always remembers ours...wears glasses and is sooo professional yet friendly). We choose table part in sun which had dirty crockery on it, but we expected this would be cleared shortly knowing how efficient this establishment is....wrong! Sat there, watched waiter and waitress clear other empty dirty tables....but didn't come near us! In the end they disappeared and we moved the half eaten lunches and dirty crockery to a 'clean'table as nothing worse than looking at someone else's leftovers, especially on a baking hot day....waiter reappeared took away the dirty dishes but didn't even register or acknowledge than they'd came from us, and no apology etc.
despite that, we did enjoy our food and the setting is lovely...so peaceful and well tended. Whoever does the flower pots deserves a special mention but service is where you can make the real difference hence scored average rather than good
Maybe they are a victim of their own success, but you gotta be consistent...
We tend to drive that bit further now, to places where we feel our custom does matter. Note to the lady waitress, who I think may be the owner,....a smile goes a long way, try it some time! This after all the hospitality business!

Stayed: July 2014, travelled with friends
1  Thank Keiraboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toptable10, Manager at Bell Inn Stilton, responded to this reviewResponded 29 July 2014

Thank you for your comments, we very much appreciate the time taken to review the hotel. I am disappointed to hear that you found our service and overall demeanour not up to our usual high standard. I would like to thank you for the positive comments especially regarding our Bar Manager, Sue and our well tended surroundings.

In hindsight I can only apologise and I will endeavour to ensure all staff greet guests in a welcoming and positive manner. I very much hope that you will return to The Bell at some future time and find things back to normal because, as you rightly state, it is the little things that make all the difference.
Jo Grimshaw
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

I got married 18th july at the bell inn. I was so impressed with the service from everyone on the team. I had no stress on the day so i could enjoy my day. I would recommend the bell inn to anyone that is looking for a venue. The food was amazing (especially the chocolate brownies). The room that we stayed in over night was lovely as well. Again i can not thank them enough for everything they did. My mum could not sleep as it was so hot so went downstairs and someone set up a table in the court yard for her and made a cup of tea. So again thank you for looking after all of us.

  • Stayed: July 2014
    • Value
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Thank CharlotteLenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

We had dinner which was very good, breakfast which was quite good. Our room was clean but tatty and very dated. If the room was historically classic in its Decor it would have been better, but it was tatty 1970s. Pretty courtyard

Room Tip: Our room was on the second floor and despite a wedding reception was quite
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
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Thank Sarah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toptable10, Manager at Bell Inn Stilton, responded to this reviewResponded 8 July 2014

Thank you for posting your review, we appreciate all feedback from our guests. I am sorry you were disappointed with your room, we obviously have an ongoing policy of refurbishment and updating where necessary and your comments will be taken on board. We hope we may look forward to seeing you back at The Bell at some future date.
Jo Grimshaw
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

We visited the Bell twice in a week recently and ate in the Bistro on both occasions.

The first was with father-in-law who was visiting from France and it was pretty good. The starters of soup, pate and black pudding were great and came out promptly followed by two cod and chips, a lamb shoulder and a special of apricot stuffed chicken. All of the food tasted great again but the portion size of the chicken was laughable. There were two tiny pieces with bones in, one small rosti (rather salty) and a couple of vegetables which meant that I was finished way before the other diners. That aside the service was quick, friendly and good enough for my husband and I to return later that same week.

Unfortunately our second visit was nowhere near as good. The bistro was half full when we arrived and quickly filled up but there appeared to be a shortage of staff so everyone was waiting a long time for their meals, especially the mains. Based on the look of the fish and chips my husband had earlier in the week we both ordered them this time but when they finally did arrive the difference in the size of the portions was ridiculous. One was normal and the other was tiny and nowhere near a standard portion. Very inconsistent but the staff didn't seem to care.

The staff were nice enough but they were very absent, slow and not very attentive and unfortunately this did reflect heavily on our experience to the extent that we haven't been back since. Also, for the quality, service and consistency of the food it is quite expensive for a bistro.

  • Stayed: May 2014, travelled as a couple
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5  Thank buffgirl73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014 via mobile

Last Friday I attended a small family wedding at the Bell in Stilton said to be the birthplace of a certain Stilton blue cheese. The Bell inn dates back to 1642 and is a beautiful building retaining a lot of its old coach house features. Great rear courtyard. And grounds
Room tariffs are not too expensive either starting around £95.00.

See my pictures Sometimes better than words

Stayed: June 2014
2  Thank WATO1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

four of us went to the bell for a saturday evening meal could not have chosen better quality of food and service could not have been better .not the cheapest place to eat but well worth the money would recommend to any one

  • Stayed: June 2014, travelled with friends
    • Value
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1  Thank rodney b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bell Inn Stilton

Address: Great North Road | Stilton, Peterborough PE7 3RA, England
Region: United Kingdom > England > Cambridgeshire > Peterborough
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 27 Hotels in Peterborough
Price Range: £109 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bell Inn Stilton 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Bell Inn, historically an important stop on the Great North Road between London and York, is one of the finest surviving examples of a 17th century Coach House. Famous as the Birthplace of Stilton Cheese, this popular inn sits at the heart of the village.Built around the old courtyard our Village bar and Bistro, Galleried Restaurant and Bedrooms have been skilfully blended into the ageless stonework offering old world charm, relaxing comfort and the most modern facilities. ... more   less 
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Also Known As:
Bell Inn Stilton Hotel Peterborough

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